I CAME INTO THIS LOCATION. staff, UTTERLY DOWNRIGHT DISRESPECFUL. I was told the transfer would $28…read moreturns out ITS $120 !!!! they played me! they scammed me. AND DONT EVEN GET ME STARTED ON melissa. she is the living existence of the devil himself. she was NOT helpful. no one BIT. they only thing she is usefull for is ANNOYING THE CRAP OUT OF YOU and making you want to pul put 6 or 7 hundred strings of your hair. I STRONGLY RECOMMEND to go to the t-mobile in either piqua or troy or even WAPAKONETA... or even to save yourself the struggle swtich to VERIZON. #1 worst experience EVER

Staff was infuriating! Many lies were reported though my…read morevisits here, Tony gave us ZERO information about the process to trade in my phone, he told me and my father to walk in with information linked to our account. We walk in an hour later with printed information ready to go. We were greeted with down right, the worst, diabolically rude, uselessly time consuming, and incredibly need lady in existence! She wanted me and my father to climb Mount Everest to just trade in my phone! We come back the next day prepared to do our deal. Guess what, no phone was exchanged because she wanted us to run a marathon across Ohio. I knew we weren't getting anything out of this deal. If you want a trade in just go to Piqua.

DO NOT GO HERE! They are liars and frauds! I brought my galaxy s10+ here to have the screen…read morereplaced after I dropped it and broke the internal LCD. I let them know from the get go that i was on a time constraint as I had to head back to Tennessee the next day - they assured me it would be done by a certain time, however I received a call an hour later that the didn't have the part and that they would overnight it. They swore it would be done by the time i needed to leave, however they still were significantly delayed in getting my phone done. When I picked it up, they forgot to replace my SIM card and micro SD card. Thankfully, I caught it before I left. Unfortunately for me, I was several hours away when I realized my phone had no sound, volume buttons that didn't work, and it couldn't be charged because of a temperature warning. Because of this, I couldn't even make phone calls. I took it to a shop in Tennessee who stated that they forgot to reinstall a major component to my phone and that it was not a piece that could be purchased outside of buying a whole new phone. The Tennessee shop also informed me that they had screwed the screws directly into the motherboard and that it could have caused catastrophic damage to my phone - his words: "no professional would have made this mistake." When I was in contact with Trojan Wireless, they said that they would overnight the part to me so I could have a phone that actually worked. That was on Thursday night - they ended up not sending out the part until Saturday night and as of now, Wednesday morning, I still have not received it. They have ignored all my attempts at communication with them since this weekend. If you want to have your phone fixed by a professional who isn't going to scam you and do a shoddy job, this is not the place to go!!!

From the owner: Our business specializes in phone repairs of all kinds all makes and models. Here at Tojan Wireless…read morewe do our best at making the customer happy. We also specialize in device unlocking such as network unlocks, google and FRP unlocks and all other specialty services most dealers don't offer. Our techs and sales associates have 15 plus years of experience helping customers in this always evolving industry. Stop on out and check us out sometime, I assure you that we will not disappoint you. Thanks

Alysia the manger she is wondering out going so nice and always understanding highly recommend her…read moreand Ben

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Troy store today.

We were very satisfied with the service we received. He went out of his way to make sure we were…read moresatisfied. Would recommend this business.

A COMPLETE SCAMMER! I'm not the type to leave a review like this but other consumers need to be…read moreaware of my experience. I SEVERELY REGRET DOING BUSINESS WITH THIS "COMPANY." I quote the word company because I believe this is a one man operation cleverly posing as a reputable company. I received messages from the same phone number claiming at times to be two different people. First it was "Brooke" in "Front Office Scheduling," then it was Jason, the guy who actually showed up to do the repair. I paid for a screen and battery replacement for my iPhone 11 Pro, which I thought was done correctly until I realized my Face ID stopped working. I let him know of the issue so he came back and "reseated" my existing Face ID assembly the next day but it stopped working again within an hour. I also reported my battery health and functionality didn't improve after he supposedly replaced it so I believe he lied to me about replacing my battery. I have no way of confirming this myself and he denied lying about it. I was told I would have to pay $100 for a new Face ID assembly and the labor for it to be installed but I refused and claimed he caused the issue when he had my phone open and worked on it (obviously) so the repair should be covered by his 90 day warranty. After several weeks of back and forth, he finally claimed he would fix this issue under warranty and free of charge but when I attempted to schedule this service, he ghosted me. I tried following up multiple times and was ignored. I ended up spending about $300 for a decent screen replacement, but my battery health remains the same and now my Face ID doesn't work. I should've continued using my phone with the cracked screen and saved my money. Don't make the same mistake I did by allowing this dishonest man to work on your device. He will take advantage of you, especially if you aren't very knowledgeable in tech. I have record of all my interactions and will be pursuing a case in small claims court.

Called around 6 pm no answer doors was locked but says their open till 7pm online so if ur closed…read moreat 6 u need to change the time ur business says online

Guys really shouldnt even be getting one star. First they tell me they can't do anything with my…read moreguitar until I have an amp here and they won't let use any of the ones they have, and the lady told me they could lose their jobs if that happens. so I run home get the amp come back just for them to tell me it's gonna be $35 for the guitar which is a 200 and some dollar guitar. It's a pawn.. So yeah if you want to get screwed over on high-quality items and get less money, come to cash land in Sidney they will just stick it right in with no lube.