I had a Dodge Charger and needed key fob and programed it and I walked in and they done the job…read morefor me ...No Hassle and very friendly ...I am going thru them again because I got a Buick with only 1 key fob and I will need the extra fob so I ordered from them and when it comes they will program it and I am ready to go ..Friendly . Great for communication & Fast ,Reliable, Dependable people ! Will recommend 100%

I stopped in here today because I needed a headlight for my bicycle and they were open at 9 am…read more It's a nice place, friendly service and great inventory! I bought 2 headlights and 2 flashing red lights for the back of my bike and my wife's bike. It's a great bike shop!

Excellent customer service always; as our family has been coming here, and have had our…read moreprescriptions sent here for years. Local business ownership; the kind we want to keep locally and support. They do a great job every time.

Sent us medicine for our cat. Medicine came in on Saturday, but our cat passed away on Friday…read more Called and asked if we could get a refund or something for the medicine because we have no use for it at all now. Was told I could not obtain a refund. Absolute garbage. No sympathy. No empathy. Will NEVER do business with these heartless people ever again.

This store is Amazing!! I was just looking for a bezel necklace for my mother-in-law. Was…read moregreeted by very friendly personnel as soon as I walked through the door. So at this time, I was just shopping to see what they had. They went out of their way to show me different options. (Even called a New York store to see if they had a certain necklace I liked.) Leaving the Kay's store, thinking about everything, I returned in 3 days and decided to purchase the necklace they showed me in the Piqua Kays store. Again, was greeted by wonder staff. Couldn't find that necklace at first, then with the help of the others, we found it! Sherry, Michelle, and Reygan were wonderful! Even offered to wrap it for me. Im a Very HAPPY CUSTOMER at this store! Leisa Brandt

For a jewelery store, they happen to be the best for quality and selection. Most of our rings, ear…read morerings, and necklaces of quality have come from Kay's. For the most part, I would say I am very happy with their items, but they lose one star because the service is not always good. There are a few that are very nice and know the business. And there are a few that are there to push diamonds up your wazzo when you don't even want one. My wife loves Sapphires, and we went to get one ring on sale, and the young dumb lady there kept pushing us to pick something else. I said, look, I have XX dollars and Im here to get the XX ring that you have in your ad. She said - oh, we only have one left.... blah blah blah... and still kept wanting us to get another ring. Well we finally did get what we wanted..... as we where waiting to get everything finalized, some other guy came in and talked to the sales lady we do like, and asked for the same ring, and she went and got it for him. I thought I got the last ring, odd???? I hate to call you out BETH, but you SUCK WAZZO at your job!!!!

Visited Barclay's today for men's dress apparel. We were immediately greeted & asked what we were…read morelooking for. The young man that assisted us, was extremely friendly and professional. He made some measurements and found some perfect options to try. The service and the quality of the products available was excellent!! We are return customers because every visit to Barclay's is always exceptional!!

I wanted to support a small, local business, as I usually do. I chose to go to Barclay's for this…read morereason instead of ordering a tux from Men's Warehouse online for less money and free shipping to and from so I wouldn't have even had to leave my house. I clearly made the wrong decision and will never return. I hope for your sake, if you value how you are treated as a customer, you do not go to Barclay's either. This is why. Bert or Bart Harrison at Barclay's is incredible rude and provides terrible customer service. I had an issue with tux pants (it was an embarrassing event for a teenager that happened in the middle of the prom dance). When I spoke with him about the issue he went in defense mode immediately. He immediately told me there was nothing they would do about it. I said that's unfortunate since I had to rush to the nearest store (Kohl's) and buy a pair of dress pants and a belt for $100 so he could continue to enjoy his prom. Bert immediately, without skipping a beat, said scoffed at me and said he will not reimburse me for that. I said I'd like something done. I offered him my Kohl's receipt for proof. He took it, looked at it, and almost judgementally said Kohl's actually charges that much for pants? I said yes, and to make it worse, not a single brand was on sale that night. He took my recent and made a copy and returned it to me. He said he would call the rental company to see if they would do anything, but Barclay's will not. This man had zero sympathy for what my son went through, he was very. He said he was sorry and I can't judge whether he meant it, but it wasn't sincere. He jumped to conclusions and automatically refused to do anything, even before I asked. After the less-than-stellar encounter with him I didn't trust he would call Jim's Formal Rental so I did after I left. The lady I spoke to was very kind, sympathetic and sincere. She couldn't do anything more than pass my concern on, but her customer service was superior. Today, I got a call from Bert at Barclay's. He said Jim's is going to reimburse me for the pants. He asked if my son tried on the tux while he was there. I said yes. He asked if the pants opened or fell down then. I said no. He said that's what he thought. He was placing the blame on us. I let is go and was ready for this to be over. Then, almost for no reason at all except this man seems to think he has to be right and can never do any wrong, he feels the need to tell me that him and Jim's thinks someone yanked the adjuster on the side instead of sliding it. I told him when we were in there we were never shown how to adjust the pants, but when my son got dressed at home he said they felt loose and asked me to tighten them. I opened the clasp and pulled them tighter on both sides. I can't speak for what happened at prom, but my son is very honest and would have told me if he thought he may have broken them. Unlike Bert, he will take accountability. From here, the conversation turned into a shit show. I don't recall exactly how the conversation went other than I told him I was less than impressed with his customer service skills and I feel like he wasn't empathetic and he was too defensive and he, of course, denied this and said he told me he was sorry when I was there and to put myself in his shoes running a business and someone comes in attacking you and wanting a refund. I told him I did not feel like I attacked him, I calmly walked in and quietly and politely asked to speak to someone, then I quietly and politely started explaining what happened and what I had to do to rectify the situation and he immediately told me he can't do anything about it and won't refund me for the clothes I bought, but I never even mentioned a refund or reimbursement. I only offered my receipt. Then, after that, he turned very unprofessional and again, super defensive, and kept talking over me and giving me every excuse. Never actually taking accountability or being willing to help.

I Really love the medicine shoppe and all the incredible people that work there. Every time I go in…read morethe store they know me by name. They always make me feel welcome and always make sure I have all medicines I need. They all go out of their way to help with any situation that may arise. I will be a loyal customer as long as I live in Urbana. Thank you to all the staff for making my experiences great at your pharmacy. So much better than a huge chain pharmacy. Very much more personable. Thank you all very much, Krista Reck

This is truly a drugstore as they should be. Friendly one on one service by a highly educated…read morestaff. Not your typical big box pharmacy.

I walked in and looked around for 10 minutes and no one ask me if I needed help so I can't say if…read morestaff was friendly or not. They had very few repair parts. Looks like they are mostly involved in custom design work.

Always excellent service with well educated (OSU!) mostly locally raised ( Ann's and Sidney : )…read moreoptometrists. Never a problem in over 10 years.

Great service. I popped in to get a lens popped back into my sunglasses and not only did they take…read morecare of that but also helped shape them so they fit more properly.

Beautiful church and wonderful helpful sisters came to tour us around the relics and the museum…read more Warm welcoming and such a treasure to learn about and see in person!! Thank you!!

While visiting the Shrine with some friends, who live in the area; we ended our time there, by…read morestopping in the gift shop. The facility is well-maintained and nicely organized; with a large selection of site-centric items to explore and browse. The staff were friendly, welcoming and accommodating. We found some postcards, to remind us of the beauty of our visit; and some discounted bakery for later enjoyment. This gift shop is an enjoyable addendum, to the overall experience of exploring the Shrine.