Competent, Honest, Well-Equipped, Prompt. Very Highly Recommended…read more Steve & Marie Wheeler, Lake City, FL.

This is a wonderful place to do business. We have used them several times over several years and…read morethey always come through. These days it is difficult to find a reputable company do perform outstanding work, so when you find one that does follow up, gives great estimates, is professional, funny, relatable and timely it makes all the difference in the world. Thank you for being so awesome to work with. Most people only rate bad service, so I take the time to rate excellent service. I would highly recommend!!

Highly recommend! My office needed a few small repair projects including a broken sink, broken gate…read moreand shelves to be installed. They showed up right on time the next day and gave me an estimate. Their prices were better than the corporate bids we received and they started work the same day. They were helpful picking out the correct replacement items and even picked up our order from Lowe's. I already have more projects lined up with them.

We had an emergency after hours at my home, For the people came out, and worked hard to get our…read morelights back on as soon as possible. They also came back to follow up and make sure we were okay. The price was competitive and true to the original quote. I would utilize their services again.

They ran a new line to establish an outside electrical outlet. Quick response. Did a great job…read more Would use them again if needed.

Amazing service. Called and left a message at 730am; call was returned about 745. They were out…read morehere at 830. Service tech was friendly,knowledgeable, told me exactly what was wrong; fixed it and didn't try to tell me I needed anything else. Highly recommended

They have been amazing taking care of our air conditioning needs. Always professional and reliable,…read morethey show up when they say they will.

I was given an estimate by Reliance Air and Heat to repair a leak in my AC unit and replace the…read morerefrigerant. The estimate quoted four hours of labor at $90 per hour. That was fine with me. I assumed they knew how long a job like this typically takes and that the estimate reflected the expected labor. Imagine my surprise when I received a text less than an hour after they started the repair letting me know they were finished. I thought, "Great! They finished early, so I won't be charged for the full four hours of labor, right?" Wrong. The bill was never adjusted. When I asked them to call me regarding the bill, I was told, "Oh, we were there at least two hours." No, you weren't. I don't know if they assumed that because I wasn't physically at the house, I wouldn't know how long they were there, but I have time-stamped camera footage showing exactly when they arrived and when they left. The total time they were at my house was 63 minutes, and that included the initial diagnostic. I was then told, "We had two guys there, so we charge that per hour, per guy." So, you're charging $180 per hour? Had I known that the $90-per-hour rate was actually $90 per technician, I absolutely would not have agreed to the estimate as presented. That is a very important detail that should have been clearly communicated before the work began. When I questioned the charge, the person I spoke with became angry, yelled at me to "call the office" and "pay what I want," and then hung up on me. The problem is, the only phone number I can find anywhere is the number of the person I was speaking with. So, is this person the owner? If not, I would encourage the actual owner of Reliance Air and Heat to reach out to me and make this situation right. If that happens, I will gladly update or remove this review. This bill was over $1400 and I'm just asking them to adjust the bill to reflect their actual hours of labor. I don't feel like this is asking too much. I understand that businesses need to make money, and I have no problem paying a fair price for quality work. What I do have a problem with is being given an estimate that does not clearly explain how labor is being calculated, being charged for significantly more time than the technicians were actually at my home, and then being treated disrespectfully when I questioned the bill. This was an extremely disappointing experience and, in my opinion, very poor business practice.

I hired them to complete a new install on a new barn/shed, as the place has never had any power…read morethere. They knew what they were doing and helped me get the correct equipment and installed everything to my liking. I highly recommend them and will use them when I am hopefully able to build a new home, also.

Their work is good, I think. Their customer service is abysmal. They got me to sign a service…read moreagreement several months ago and I been trying since mid-August to schedule service. Every time except one I went to voice mail. I left a message each time, but received no call back. The one time I got a human was near the end of the day. He said he had to leave but would call me back the next morning. That was 2 weeks ago. No call. My service contract (which I cancelled this morning) was on a generator for my house. I live in Florida and it's now peak hurricane season. You would expect them to be particularly responsive now.

Sorry guys I have to do this: I hired JB back in the beginning of February. It's now the beginning…read moreof May, I was upset that I was not told that if they leave these huge mounds of wood shavings from the root grinding it would take years to decompose. They also should have only left what was necessary for the hole to be filled in and a bit for settling, not huge mounds that make the yard look like skiing humps. I called and was given promises week after week that they'd come and pick it up. I ended up handling it all myself, but when I did, I uncovered hidden under the shavings stumps are above ground level sticking out. Additionally, the diesel fuel that they spelt and were aware of and said that they'd come back and fix it along with the oil spill in my driveway from their truck. They never came back to eradicate the damages, so I was left to do my best to do it myself. In the meantime, I now have on a tarp under my carport dirt that was dug up and now remains a 4' round 4 foot deep hole in my front yard at the front door. I don't know if I even got all the contaminated soil out. They've been kindly notified of this, but it goes on deaf ears. So I tried to put a claim through their insurance company because they carry insurance and they themselves blocked it from going through because they didn't want to pay their deductible! So why the heck do you even have insurance? It's really quite a shame because they were very personable, fun, decent guys, so I thought. I'm really very disappointed in them. Actually, I wish I didn't have to even write this review and it saddens me that I have to, but I tried and they left me high and dry. Remove "Quality" from your business na

Jake and Blake responded to my query for tree trimming services. They arrived and provided me with…read morea fair estimate. The actual work they performed was exemplary. They are very friendly and accommodated all my questions. As long as they are around they have my continued business and support. Thx guys!

Great customer service and quality. So happy with the results. Devin gave us several options we…read moredidn't think about!