I hired them to complete a new install on a new barn/shed, as the place has never had any power…read morethere. They knew what they were doing and helped me get the correct equipment and installed everything to my liking. I highly recommend them and will use them when I am hopefully able to build a new home, also.

Their work is good, I think. Their customer service is abysmal. They got me to sign a service…read moreagreement several months ago and I been trying since mid-August to schedule service. Every time except one I went to voice mail. I left a message each time, but received no call back. The one time I got a human was near the end of the day. He said he had to leave but would call me back the next morning. That was 2 weeks ago. No call. My service contract (which I cancelled this morning) was on a generator for my house. I live in Florida and it's now peak hurricane season. You would expect them to be particularly responsive now.

Everyone in North Central Florida who has any type of plumbing needs, this is the ONLY business to…read morecall. Trenton is so mature for such a young man, and his business reflects it! From the very first call, to the completion of the job, Trenton will be 100% in communication, timeliness, fair price, and honesty in everything he does. There is nothing I could say bad about Dark River Plumbing, such a great experience dealing with an honest company finally!

Had Trenton of Dark River Plumbing out today to replace one toilet and repair another. He was…read moreprompt, fair and professional. Every thing was done in a workman like manner. I have found my plumber in the Gainsville Fl areaL

I have been working with Sam for over 20 years. I was so sorry to see him move from Connecticut to…read moreFlorida. He was a great asset to the Georgetown Woods Association. Whenever we had a problem at the Condo complex, we knew that he was only a phone call away. From broken Septic pumps to clogs in the main lines. It didn't matter if it was in the middle of the night or on the weekend. You can not ask for a more dedicated person to work with when you are having septic problems for yourself or a business. I have used him for both.

Called them two weeks ago got a hold of Leah to come out and replace everything from toilet to…read moreseptic tank because of a clog came out five days later. Didn't even show up to the correct Address to begin with was then told that we have to dig up the pipe running from the toilet to the septic tank And he'll be back in two days. Two days later comes and replaces everything except septic tank This was on a Friday. Clog reappeared after 20 flushes or between 12 and 24 hours. Call back Monday because they are not open on Saturday and Sunday was told it would be Friday before they come out again. Friday came out snaked all the way to the septic. And again worked for about 20 flushes or between 12 and 24 hours. They are supposed to build me for that one. The first time they came out, the bill was $320. This time the bill is $150. I cannot keep calling them every other day to come and fix a clog that was supposed to be fixed the first time call them today Monday again got a hold of Leah telling her the problem. She had a nasty attitude telling me that when he left it was clear that that's just how their scheduling works when I ask for someone to come out today and she said they cannot. Then told her I'm not paying them to temporarily fix the clog but to completely fix the clog and told her that this is the third time me calling and everything has been replaced she wants to tell me I haven't paid when I'm supposed to be billed even said that she just got the invoice to bill me. She then wants to say that it was fixed when her technician left, but it was only temporarily fixed because the clog is still there she then goes onto tell me that. they can have someone out here tomorrow to fix the issue again for the third time but it's not a guaranteed fix because other things might be in play as roots in the septic tank or the Customer putting things down the toilet. I then tell her. The only thing that we've been putting down the toilet is waste material from the body and toilet paper that is meant to go in the toilet She then repeats herself saying she can have someone out here tomorrow if I want to be put on the schedule to fix it, but I will have to pay again. I tell her I cannot be paying for them to come out every 2 to 3 days and be calling every Other day for it to be a temporary fixed, she ignores me Puts me on hold then again doubles down on rescheduling, but I will have to pay. This is ridiculous for me to continuously pay for them to fix a clog. And get blamed that it's my fault for a clog that was supposed to be fixed and for her to have an attitude and nastiness in a professional work environment that she is in is unacceptable. They do not fix the issue that they were given to fix they temporarily do it and think that's good enough. Would not recommend this business to anyone for anything.

I called, got an appt for an estimate, they charge $49.99 to come out to give u estimate, lady in…read moreoffice said it would probably be on Friday to start the work after the Wed estimate day, didnt hear anything back after they came for estimate, so I called and the guy said he'd get back to me, he never got back to me. So they r undependable plumbing to me, not to mention, the workers are unlicensed, only the owner is licensed, so your expecting a licensed plumber and paying licensed plumbing prices and getting workers that are unlicensed. I want my money back from paying for the service charge to come out to give me an estimate that I NEVER received & had to call another plumber, total rip off!

Overall: Highly recommend! Great service at a great price…read more I was recommended Dryer Vent Wizard by my a/c company. I called and was able to speak directly to David. He was able to book and accommodate to timing. His technician came during the stated arrival window and completed the dryer vent cleaning within a decent time frame. They changed the tubing to a newer one that won't catch on fire as easily. I also joined their program where they come and check on the dryer on a regular basis. I highly recommend this company. The owner David was extremely kind and his technician did a great job of explaining things to me.

I recently purchased a home which is 37 years old. I was getting an error message on my dude Dryer…read morethat something was wrong with the vent. Chris came out and explained everything to me. Hefound the issue and fixed it. Now I'm a member of the annual Vent inspection program, which I think is great! Thankyou!

8/16/2026, I called the office and spoke with Megan. She seemed to be very nice. I explained to…read moreher what my problems were with my A/C. She said she would get someone to come check it. My A/C was WORKING two days before I called Brandon but it was leaking water around the seal in the line inside my house so I had to cut the air off. Brandon came to my house within 1 hr. of me calling the office. You cannot beat that for good, fast service!! Brandon was very nice, easy to talk to and had a professional mannerism. He was very informative. The results of Brandon's diagnosis was the line outside was clogged with debris and my thermostat was bad. Plus he saw three other issues that he felt would not last much longer and advised me to let him order those three parts. So I did agree. And I even asked him about a service plan to have my A/C serviced twice a year by them. 8/17/2026, 7:30 a.m. Brandon returned with new thermostat. Temp in house was 87 degrees and set for 74 degrees when he left. 15 hrs. later the temp in my house was 84 degrees with ceiling fans on. At midnight temp was 80 degrees in my house with ceiling fans going. I had thermostat set for 74 degrees but it never did reach 74 degrees all day or up til 2:00 a.m. the next day *.18.2026. We are on the third day of my problems not solved. I am not too sure how long this new thermostat is going to work. There is no air coming out of 11 vents in my home, only 2 vents had slightly cool air, there is no cold air coming out of the only two vents that seem to be working. I don't know why the vents are not working as they have always worked with this same A/C. Brandon knew the air was not coming through those vents. My problem was not solved completely since my home did not reach 74 degrees 16 1/2 hours later and the air coming out was not cold air, just slightly cool air and 11 vents had no air. Brandon knew I only had air coming out two vents. I feel that he should have checked the vents to find out why the air was not coming in. I am not a happy camper! I need to pay for what I received which was a diagnosis, vacuumed line and seal it around inside line, I do not think I should pay for a thermostat that 17 hours later it still has not reached the 74 degrees I set it for. Something is wrong with that. I will gladly pay for what was done right. However, that thermostat needs to be replaced or the motor needs to be checked because it should keep running until the right temperature is reached or so I would think. I am not a A/C worker, so I do not know. When I tried to call them to tell them about the thermostat the phone rung and I was cut off. I heard the sound of it being picked up and then hung up. I guess they have caller ID. I tried to call the office later and it said all lines were busy call back later. I tried to call Brandon later and no answer. I am not sure what happened to 24/7. Brandon wanted me to do a review to help him even before he had the thermostat installed. I did write a good review but I could not get the review to go through. I tried three times. Now I am glad it did not go through. As I still have problems. I will be surprised if this one reaches its destination! I hope only this one is received as now I know the problem was not completely resolved. I feel that Brandon should have checked the other 11 vents to find out what was going on that no air was coming out of them. I do not like to give bad reviews. I like Brandon. He seemed like a very nice business person and professional. I am doubting that this is the company I need to go with. Brandon said I need three other parts for my A/C but now I am questioning that. I think I need to pay for the work that was actually done and the service fee for coming to my house and then I need to move on. If the thermostat does not reach the 74 degrees it was set on, then I will not feel that the thermostat is something I need to pay for if it is not doing what it is set to do. I had hoped I would love this company and I proved that by letting Brandon order the three parts he says I need before the ones I have go bad and by taking out a service plan to have my A/C checked twice a year with them, however, my plans are to move on so I do not need the parts nor the service plan since my intentions are to not stay with this company. At this point I will not recommend my family nor friends to go with this company,-but I do no want to let my bad experience influence your choices. You have to go with what your gut tells you to do. That is what I done, I was wrong! !!! I hate that. I really wanted to have a good experience with this company. In the reviews I saw good things were said about Brandon and his work and that is why I chose this company. If you go with this company I hope they never hang up on you. And I hope the work they do will be completed.

They came out the same day, within an hour of my phone call . Justin is always so nice and explains…read moreEVERYTHING to me . THANK YOU !!!

Highly recommend! My office needed a few small repair projects including a broken sink, broken gate…read moreand shelves to be installed. They showed up right on time the next day and gave me an estimate. Their prices were better than the corporate bids we received and they started work the same day. They were helpful picking out the correct replacement items and even picked up our order from Lowe's. I already have more projects lined up with them.

Amazing service. Called and left a message at 730am; call was returned about 745. They were out…read morehere at 830. Service tech was friendly,knowledgeable, told me exactly what was wrong; fixed it and didn't try to tell me I needed anything else. Highly recommended