I enjoyed a lot for 1 year what i stayed in this property…read more Jessica, she is property manager. She had always quick responded whenever i had question or maintenance request. The property locates in downtown of Gilroy. You could go out to eat conviently And you can access highway easily and the unit has spacey room.

I visited this property about 3 months ago, I was very impressed with the units and friendly…read moreleasing agent. These Luxury apartments are incredible, from the high ceilings to the underground parking. I loved all the modern appliances, the layouts are very spacious and appealing to the eye. The underground parking was secure and easily accessible, I toured a 2-story, top floor apartment and fell in love, the view from the balcony was amazing, and the privacy provided was wonderful. The Leasing agent was very friendly and answered every question. It was a very professional experience and this is a property I would recommend to anyone, considering moving to the Gilroy area.

Update after almost 4 years. I am quite surprised to see bad reviews. We lived here for almost 4…read moreyears now and I can summarize our experience: 1) Do not hate property managers for ever increasing cost of rent in Bay area. It has a lot to do with real estate market and corporate greed, management of property has no say in that. This property has many units I can only imagine how often they hear complaints from disgruntled tenants over nitpicking, remember they run multi unit property with many apartments. 2) We were always treated with respect and repairs in our apartment were always handled quickly and professionally. Property is always clean and maintained. One of the cleanest I have seen around 3) It is way more quiet here, than other properties in Area.

Total three of three years here. Since my last post they upgraded the laundry room, add new gating…read morearound the the pool which looks amazing! There is also a new property manager and she has created a new relaxed environment for the complex. My three years there have been overall really nice, great area and safe environment.

I really enjoyed living here. This place truly became a safe place and a home. These apartments…read morefeel modern and all appliances are new and in great shape. Rachelle and Vince rock! I enjoyed talking with them. They always answered my questions, and really care about how things are going in the building. Get to know them when you see them, they are very cool people. They get issues taken care of! It has your typical problems that all apartments have but if you go in with the right expectations you will not be disappointed. I only moved to be closer to work, otherwise I would have stayed a few more years!

I lived in this condo for two and a half years. This condo…read moremoved in when I came to America with my wife. I lived in this condo and was happy with my wife. And if something went wrong at home, I could contact with my manager and fix it. The other neighbors who lived in the condo were always kind. It was a nice house for two or with baby. I am now back in Korea but I will not regret if someone moves to this condo. Thank you so much for the condo manager.

The management. A new person came in and is very rude. She picks and chooses who she wants pick on…read morelike tagging cars saying it's because the tags are expired when there not.

Positives: Hallways/Stairs stay clean, cleaned weekly or every other week I believe. Doggie bags…read moreprovided. Varied parking (though not enough spaces). Apartments are very nice if you don't look too close. My walls/ceilings are slightly uneven in almost every room. Main doors have coded locks. Nice bathrooms. Good amount of natural light. Nice flooring in apts. Negatives: Weekly reminder emails about stupid things like parking nose in vs nose out . Not enough parking for residents. You are expected to have all documents and be timely with turning things in/take down decor within 7 days, but they will take 3 weeks to solve a problem that takes 30 seconds. I had another friend who applied, was more than qualified, had time to wait, and still ended up going somewhere else because they literally took a month to reply. Pool/hot tub constantly closed for repairs. Gym not open early enough in AM to workout. Why not just make it 24 hours?? We use our own key to get in anyways. 3 story building, no elevators. Mailboxes the size of your hand but they DONT ALLOW USPS to deliver packages - you have to go to the post office on your own time, despite having a mailbox and living inside a locked building. Large dogs not welcome but the neighbor's little yappy dogs who bark and whine constantly are just fine. Meh, if you need an apartment in gilroy it's not the worst, but there will be annoyances.

5 Stars: Truly Inviting & Spirit-Filled Community…read more As a professional musician who performs regularly for senior communities across the area, Merrill Gardens at Gilroy is my favorite place to play. The facilities, staff, and residents are all warm and welcoming. What sets this facility apart is the incredible spirit shared by both the staff and the residents; they throw the best holiday parties with great engagement on all sides. I always leave feeling the energy of that positive, supportive environment. A note for families or other performers: the dining hall has great acoustics, and the food is good! I highly recommend this facility.

My mom's new home couldn't be any better than Merrill Gardens. Everyone is so nice and welcoming…read more The dining room is great! She's going to be very happy here.

If I could give zero stars I would. Let me start off by saying the only thing nice about these…read moreapartments was the interior of the actual apartment and the amount of rent we paid, EVERYTHING ELSE WAS HORRIBLE. We moved in February 2020 right before Covid hit and the complex went downhill so fast! Poop and pee in the hallways, staircases and elevators probably human and animal. Trash and broken glass bottles all through the hallways, the actual trash room was always so full that people would throw their trash just in the doorway and it smelled so bad. Elevators constantly broken and constantly covered in pee on the floor or trash inside and wreaking of feces. Key fob entry was constantly broken so anyone could get into the building. No security, homeless people wandering around the area and in and out of the buildings. Assigned parking issues, they had assigned multiple people the same parking spot and then had to reassign everyone eventually because it was such an issue. Fire alarm going off at least twice a week for no reason, if there is ever a real emergency everyone is fucked cause not one person evacuates when the alarms go off cause it happens so often. We never allowed our kids to play in the open area where the playground and grass was cause dogs peed and pooped all over the turf and no one ever sanitized any of the play structures, even during Covid! I have lived in other apartments and not once have we ever had as big of an ant issue than what we had at this place, no matter how clean we kept our place or how much we sprayed they were literally inside the walls and would find anywhere to come out of! Light sockets, water faucets, our bathtub faucet and even in our washing machine! Our neighbors above us from the day we moved in continuously dropped trash, glass bottles, random stuff, dirty water and so much more onto our balcony to the point where we stopped cleaning it and decided to complain. We went into the office, we emailed and we spoke to the manager and were told that they would get back to us, a few weeks later still never heard anything and then they changed managers. This issue was brought up again to the new manager during an inspection and we were told to put a complaint in the complaint box in the office and they would get to it when they could, I'm sorry????? I am sure there were other issues going on that were more pressing but for her to see what our balcony looked like in person and for me to tell her we were trying to figure this out with the old manager and had been dealing with it for so long and to then get told that was such BS! You were never able to get ahold of the front office and when you did nothing was ever done about anything. We moved about a month ago and still nothing had been done about our balcony! Honestly this place is not worth the stress and headache! I would rather pay more in rent at a clean place that takes care of there complex and tenants than a place that only cares about the money you give them monthly and could care less about the cleanliness and health of its tenants because breathing in pee and poop daily is not sanitary whatsoever! BEWARE OF THESE APARTMENTS! The rent is not worth it!

What an amazing experience!! I feel much more comfortable now that all my questions and concerns…read morehave been attended to. Thank you Joanna for going above and beyond. Thank you for being patient with me throughout the process. I look forward to our next meeting.

My wife and I have been residents at Morgan Ranch Apartment Homes for three months and have had a…read moregreat experience. The management team--Georgina, Hope, and Ty--are very professional and personable, often taking a moment to check in with residents. They are also highly responsive, answering our emailed questions within 24 hours. The property is well-maintained, with no concerning incidents during our residency. We were especially impressed when Hope quickly coordinated the installation of a 220v outlet for our electric vehicle, a process completed within a week. Some units come with this convenient feature already installed from a previous resident. The location itself is close to a variety of great restaurants and convenient for those who love an early morning jog. The community amenities are clean and well-kept, including the pool, spa, gym, and community room. Each unit also has a full-size washer and dryer. We appreciate the convenient pet washing station and the secure, coded Luxor package delivery system. For those who commute south to Gilroy or Salinas, the 101 is not congested, but northbound traffic is less predictable.

I recently moved into the building and had an excellent experience with Hope and Georgina. They…read moremade me feel truly welcomed and showed genuine care in helping me settle into my new place. Overall, I'm very happy with my experience and grateful to have them as the property managers here.

I would like to say that this complex is a safe, loving environment for you and your children…read more Catherine is kind and helpful. I came to this location very broken from a relationship gone wrong. Catherine assured me this would be a safe place and she was right. I felt very safe, safe enough to begin doing foster care, my life over the last few years has been truly blessed. The only reason I moved is that I was blessed again to be able to purchase my first home! Thank you Catherine for your caring and uplifting spirit. I would highly recommend this complex.

I lived at this complex for eight years (!!!) The apartments are spacious with LOTS of storage!…read moreThey are immaculately appointed, and the grounds are VERY well maintained. The super of the complex, Bartolo, fixed any problems we had, large or small, immediately. The manager of the complex, Catherine, is absolutely amazing. She is warm, friendly, and professional. She keeps the buildings secure, and she always has a smile and a kind word for her tenants. She knows them by name, despite the fact that there are so many people living there. She even implemented a system of recycling! Every time I have gone out of town, she makes sure my apartment is safe, and on more than one occasion, she has held packages for me rather than leaving them on my doorstep. Apartments seem to be a dime a dozen, but having a person like Catherine at the helm certainly sets this complex apart! The only reason I left the complex is because I left the state. If I return to Gilroy, I shall definitely seek residency at Bellagio Villas.

The property manager lets the tenants run a muck and doesn't address issues being brought to his…read moreattention with sending notices or shows concern to what is going on. But wants you to do all the footwork when you have a legitimate complaint that affects your family..

If I could give 0 starts I would give -3. This is by far…read morethe worst experience I've had with an apartment complex, and I am waiting for lease to be done so we can GET THE HECK OUT OF HERE! The manager of Pinnacle living, here at Mission Park Apartments Riana Hayes was fakefully nice at the beginning when we were looking for a place to live. Touring the apartments was great, but you don't see the small details until you move in. She gave us only 4 days to sign off a sheet that everything looked good in the apartment. (Mind you we were rushing to move in from our last home with 2 kids) First day and there was already a broken hood light, a broken tile from the countertop, and the doors on the cabinets won't close correctly because of the extra dripped paint. But how do you explain that? How do you let this manager know that the paint job is a nasty, unprofessional, and hairy!? Yes I mean hairy!!! Like there is literally hair on my cabinets stuck to the paint. Almost seems like they incorporated hair into the paint before they quickly sprayed it on. This could all have been avoided if I DIDNT MOVE HERE IN THE FIRST PLACE. On another note, heres how I emailed a request for them to come fix my drainage issues. I waited 24hrs and there was still no email. I called Riana directly and was surprised she even answered. Shocked, she sent over the maintenance guy right away and he and another maintenance guy tried to do everything to unclog it (we have only been living here for two months) They left and she called saying the bathtub could not be fixed until the next day. So I'm stuck with a pump, draining the water out of my tub when I need to use it. Apartment smelling like toxins and all. Little side notes: This place isn't very safe, there are no security cameras, no security, locked gates with no purpose because people leave the doors open for anyone to come in. (Tenants get their things stolen from their cars all the time) There's smoking allowed so it always smells like cigarette smoke or Cat feces yumm! The view from one of my rooms is a bag of poison. OH AND TO TOP IT OFF! One of the reasons we moved in here was for the pool and the gym, neither have opened because of COVID and will not open until next year who knows when. So it's not worth it to live here at all!! (Some apartment complexes make appointments for one family at a time to enjoy the pool safely and this manager won't even pick up the phone.)