Called Drake for a well pump problem. Each time we were told by Larry he would get back to us…read more We called 4 times in total because no one would ever call US back! Terrible customer service. We finally just decided to get someone else to do the job

From the owner: Drake Well Drilling Inc was founded by Lawrence Drake Sr. and eventually passed down to Lawrence…read moreDrake Jr. We have been known for fast and reliable services for residential, commercial, industrial, and agricultural locations in northeastern PA for over 45 Years. We're family owned and operated and ready from your first call until job completion. The same people are with you from start to finish. As members of the Pennsylvania Ground Water Association, we do our best to uphold the high ethical business standards you deserve.

Randler's well drilling has such great customer service! They've drilled a new well for me, filled…read morein the old one, and install a new water pump and they were so helpful and explained every single step along the way. They are very prompt as well. They were able to come out within a few days of me calling and returned every single phone call. They cost for all the work has been very reasonable and they are very trust worthy. I highly recommend these guys for any well work or water tank work you may need. I'll say it again, they are my new favorite contractors!

I'm a regular customer of WaterBoy over the past few years. They are very quick, and methodical,…read morewhich shows they know exactly what needs to be done.

Had a water emergency at 3 AM, placed a call to WaterBoy Plumbing, and received a call back within…read more10 minutes from Bruce. Bruce was very kind and understanding of the nature of the emergency call and came over to see what the problem was within a very short period of time. He came back the next morning with Justin (I hope I remembered his name correctly) to make all the needed repairs. They repaired all the problems and explained everything I needed to do when the water was turned back. They both explained everything that was done and how each fix worked. I am not a first-time customer, actually, this was the third time I have had WaterBoy Plumbing services come to my home, but I can say they are the best. Such a wonderful group of people. Thank you again, Bruce, for coming out on the 3 AM call. Awesome service.

William Fulton responded to our well emergency on a cold snowy day within 30 minutes. Our pump had…read morefailed. They had a new one on the truck and we were up and running again in about 2 hours. They were kind and courteous and really helped us out of a jam. Thanks Fulton Well Drilling!

Excellent service from the person that answered the phone to the workers that showed up on short…read morenotice and the owner who followed up with a phone call. This is a top-notch company. They respond immediately, are very efficient and very reasonable. I highly recommend them. I am so pleased that I found them.

Peru N.Y. I had a good experience from the customer service…read more in communicating and booking To Austin, & Dylan showing up at the house to work on the well. They were professional, helpful, & hardworking Young men. They kept working till the job was finished. Thank you

As a fellow local business owner (Foundation Homes of CNY), I've thought long and hard before…read moreposting this review. I'm sharing it to warn other homeowners and industry professionals. I had a long-standing relationship with Amber Wells / Amber Water Pros that was, for years, very positive and professional. We worked together on numerous projects over multiple years totaling hundreds of thousands of dollars. They also installed a $40,000+ well/water treatment system at my personal residence. Until this dispute, I had no issues with Amber personally or professionally. What happened (documented): On or about September 12, 2023, during excavation for a water line, Amber's excavator struck and severely damaged an underground electrical service wire, causing loss of power and significant disruption. After investigation, it was determined the damaged line could not be practically repaired and a new line needed to be installed. Licensed trades (electrician + sitework for excavation/re-trenching/backfilling) completed the repair/replacement work for approximately $3,900. Throughout the repair process, Amber and I stayed in communication and it appeared we were aligned on the resolution. After receiving the final invoices, Foundation sent Amber a formal letter on November 7, 2023, documenting the costs and stating they would be deducted from Amber's outstanding invoice. Amber received and cashed the check, then requested additional documentation to submit to their insurance carrier, so we reasonably believed the matter was settled. Months later, Amber's insurance carrier (Selective) contacted me about a claim related to the same damages, which I understand was ultimately denied. After that denial, Amber filed a summons and complaint seeking $3,900, as if the prior offset/payment had not occurred. Amber also filed a lien against my personal residence (which was improper and later removed by Amber's counsel). I then had to engage counsel and attempted to resolve the matter amicably, but those efforts were unsuccessful. The dispute went to arbitration, and Amber was ultimately awarded the original balance. My understanding is that Amber prevailed largely because their contract controlled and my November 7, 2023 letter did not contain the legally required "accord and satisfaction" language. Bottom line: While $3,900 is significant, I don't understand the actions taken here--especially given the earlier acceptance of the offset (cashing the check and requesting documentation for an insurance claim) and the subsequent escalation after the insurance denial. In my view, it was not handled reasonably and it was not worth destroying a long-standing relationship. Takeaway: Document everything, confirm responsibility for damage in writing, keep invoices/photos/communications, and be crystal clear about dispute resolution terms before work begins. For more information: amberwaterprosdispute.com

So disappointed in this business. Our neighborhood's previous well company closed so we chose…read moreKnight as our new go-to for well maintenance. For the past few years we have only used them primarily for water testing. Last Friday however, we had a major issue. The pump stopped working, and we were left with no water at all for the holiday weekend. Knight was already closed for the day, and thankfully one of the neighbors was able to find another company to come out and take a look. They recommended that we replace the pump and gave us a quote. Since we had no experience with the new company we called Knight this morning. I explained what our situation was and said that we had been given an estimate from one company but we wanted a second opinion from them also since we considered them "our" well company. I was pleased that the person I talked to said she could get a crew out today to take a look. Fast forward to two hours later and I got a call from the neighbor helping out as the point of contact. He told me that "our" own well company Knight, gave him an estimate that was not only $2500 HIGHER than the first company, but he also insisted on collecting a $185 "service fee" just to come out and look. He asked to be paid on the spot, so the neighbor felt he had no choice. I was so angry about this. Why didn't the person who put us on their schedule tell me about this fee? Just to get an estimate? For what? 10 minutes? If I had known I would have simply asked if they could quote the job based on what the other company told us was needed. I called and spoke to the scheduler again and I let her know how angry I was that she didn't bother to tell me about this charge. I said why on earth would you not say it's going to cost you $185 just to get an estimate, and give me the chance to decline, which I would definitely have done? She actually told me "why would we give you a diagnosis/estimate just so you can get someone else to do the work?" Wow. How about being transparent and not fleecing your customers? If there would have been a $50 gas fee or something that I was told about when I called I might have been less upset about it, but at no time did she say anything about it. I said I was very angry about this and I thought it was a pretty crappy way to do business. She said well we've been around for 65 years so we really don't care. In all of my years of home ownership and repairs I have never had someone charge me this much money just to provide an estimate. Needless to say we won't be calling them ever again.

Nice folks. They replaced my well pump in about an hour. I lost water and heat in the Poconos with…read moreinclement weather coming. They really saved me.

I can't recommend Hook Well Drilling enough! My water went out suddenly over the weekend, and I was…read morein a panic by Monday morning. I called them at 8:00 AM and spoke to a gentleman by the name of Jerry who told me they would be at my house that morning to see what the problem was. As promised they were at my house by 9:00 AM ! The technicians Troy and Steve were amazing - professional and personable. They quickly diagnosed the problem with my well, which turned out to be the drop pipe. Since my well pump was quite old, I decided to have them replace that as well. They had everything fixed and my water running again within 3 hours of my initial call. Fast, friendly, knowledgeable and efficient service ! This all happened a few days before the Holidays so I was especially grateful to be able to have this problem resolved and not spend Christmas without running water. I would definitely do business with this company in the future.

we are completely pleased with our recent experience with Nalepa Well Drilling. Brian, Bob and…read moreMark responded promptly and diagnosed our water problem. It turned out to be a difficult project, but Brian and his crew showed up on time, with all the necessary equipment, worked carefully, repaired our well, and restored our water. they backfilled our excavation. tamped down the soil and left everything looking very nice. Their price for the entire project was was more than fair - we consider it a bargain, considering the difficulty of the job and the quality of their workmanship. we give them our highest recommendation.

Very quick response when we called. They did great work on our well and were very respectful of our…read moreproperty

Excellent job diagnosing and fixing our well issue. Highly recommend. Very reasonable price. No…read moreclue how yelp knew I recently used them and suggested a review, but they're worthy of a great review.