Called Drake for a well pump problem. Each time we were told by Larry he would get back to us…read more We called 4 times in total because no one would ever call US back! Terrible customer service. We finally just decided to get someone else to do the job

From the owner: Drake Well Drilling Inc was founded by Lawrence Drake Sr. and eventually passed down to Lawrence…read moreDrake Jr. We have been known for fast and reliable services for residential, commercial, industrial, and agricultural locations in northeastern PA for over 45 Years. We're family owned and operated and ready from your first call until job completion. The same people are with you from start to finish. As members of the Pennsylvania Ground Water Association, we do our best to uphold the high ethical business standards you deserve.

Randler's well drilling has such great customer service! They've drilled a new well for me, filled…read morein the old one, and install a new water pump and they were so helpful and explained every single step along the way. They are very prompt as well. They were able to come out within a few days of me calling and returned every single phone call. They cost for all the work has been very reasonable and they are very trust worthy. I highly recommend these guys for any well work or water tank work you may need. I'll say it again, they are my new favorite contractors!

Had a water emergency at 3 AM, placed a call to WaterBoy Plumbing, and received a call back within…read more10 minutes from Bruce. Bruce was very kind and understanding of the nature of the emergency call and came over to see what the problem was within a very short period of time. He came back the next morning with Justin (I hope I remembered his name correctly) to make all the needed repairs. They repaired all the problems and explained everything I needed to do when the water was turned back. They both explained everything that was done and how each fix worked. I am not a first-time customer, actually, this was the third time I have had WaterBoy Plumbing services come to my home, but I can say they are the best. Such a wonderful group of people. Thank you again, Bruce, for coming out on the 3 AM call. Awesome service.

Sending another positive review for heater maintenance and total cleaning and part replacement…read more Bruce is so great about explaining his work and knows what to do, doesnt just say he does. I've been with the company now for several jobs and maintenance and grateful I found them. Thanks again, Karey

Gene Fulton was fantastic. From start to finish he was prompt , honest ,professional and did just…read morean outstanding job. He returned every call and went out of his way to make sure that i was satisfied. i would not hesitate to use him again on my next project. i highly recommend him

William Fulton responded to our well emergency on a cold snowy day within 30 minutes. Our pump had…read morefailed. They had a new one on the truck and we were up and running again in about 2 hours. They were kind and courteous and really helped us out of a jam. Thanks Fulton Well Drilling!

Peru N.Y. I had a good experience from the customer service…read more in communicating and booking To Austin, & Dylan showing up at the house to work on the well. They were professional, helpful, & hardworking Young men. They kept working till the job was finished. Thank you

At first he whole experience was tolerable. The techs that came out were ok but they would not look…read moreat the pump as I requested and had som eissues communicating with me. They acted like I was not there and would not check the whole system as I requested (this was an emergency call). They stopped at the pressure tank. A week after I paid by check they called and told me my check had been returned. I gave them a different payment, paid a returned check fee and called my bank. They had never submitted the payment to my bank. I had to cancel the first check and when I called to discuss it with them as they now had made me pay twice and with additional fees, I did not get a return call. I called again and Madeline bsically laughed at me and said it was not her problem and the fact that they got a charge back (from a bank that was not mine) meant it was my financial responsibility even though it was their mistake. When I threatened to report them for bank fraud they mysteriosly were able to rectify the situation. Terrible company, terrible people, fraudulent activity. Avoid at all costs.

So disappointed in this business. Our neighborhood's previous well company closed so we chose…read moreKnight as our new go-to for well maintenance. For the past few years we have only used them primarily for water testing. Last Friday however, we had a major issue. The pump stopped working, and we were left with no water at all for the holiday weekend. Knight was already closed for the day, and thankfully one of the neighbors was able to find another company to come out and take a look. They recommended that we replace the pump and gave us a quote. Since we had no experience with the new company we called Knight this morning. I explained what our situation was and said that we had been given an estimate from one company but we wanted a second opinion from them also since we considered them "our" well company. I was pleased that the person I talked to said she could get a crew out today to take a look. Fast forward to two hours later and I got a call from the neighbor helping out as the point of contact. He told me that "our" own well company Knight, gave him an estimate that was not only $2500 HIGHER than the first company, but he also insisted on collecting a $185 "service fee" just to come out and look. He asked to be paid on the spot, so the neighbor felt he had no choice. I was so angry about this. Why didn't the person who put us on their schedule tell me about this fee? Just to get an estimate? For what? 10 minutes? If I had known I would have simply asked if they could quote the job based on what the other company told us was needed. I called and spoke to the scheduler again and I let her know how angry I was that she didn't bother to tell me about this charge. I said why on earth would you not say it's going to cost you $185 just to get an estimate, and give me the chance to decline, which I would definitely have done? She actually told me "why would we give you a diagnosis/estimate just so you can get someone else to do the work?" Wow. How about being transparent and not fleecing your customers? If there would have been a $50 gas fee or something that I was told about when I called I might have been less upset about it, but at no time did she say anything about it. I said I was very angry about this and I thought it was a pretty crappy way to do business. She said well we've been around for 65 years so we really don't care. In all of my years of home ownership and repairs I have never had someone charge me this much money just to provide an estimate. Needless to say we won't be calling them ever again.

Nice folks. They replaced my well pump in about an hour. I lost water and heat in the Poconos with…read moreinclement weather coming. They really saved me.

I can't recommend Hook Well Drilling enough! My water went out suddenly over the weekend, and I was…read morein a panic by Monday morning. I called them at 8:00 AM and spoke to a gentleman by the name of Jerry who told me they would be at my house that morning to see what the problem was. As promised they were at my house by 9:00 AM ! The technicians Troy and Steve were amazing - professional and personable. They quickly diagnosed the problem with my well, which turned out to be the drop pipe. Since my well pump was quite old, I decided to have them replace that as well. They had everything fixed and my water running again within 3 hours of my initial call. Fast, friendly, knowledgeable and efficient service ! This all happened a few days before the Holidays so I was especially grateful to be able to have this problem resolved and not spend Christmas without running water. I would definitely do business with this company in the future.

we are completely pleased with our recent experience with Nalepa Well Drilling. Brian, Bob and…read moreMark responded promptly and diagnosed our water problem. It turned out to be a difficult project, but Brian and his crew showed up on time, with all the necessary equipment, worked carefully, repaired our well, and restored our water. they backfilled our excavation. tamped down the soil and left everything looking very nice. Their price for the entire project was was more than fair - we consider it a bargain, considering the difficulty of the job and the quality of their workmanship. we give them our highest recommendation.

Very quick response when we called. They did great work on our well and were very respectful of our…read moreproperty

Excellent job diagnosing and fixing our well issue. Highly recommend. Very reasonable price. No…read moreclue how yelp knew I recently used them and suggested a review, but they're worthy of a great review.