I'd been planning to help a family member move by using a friend's pick up - until the weather forecast changes from "chilly and overcast" to "snowy" and we worried about furniture being ruined from exposure. It was late Friday, the end of the month, another Uhaul location gave me a lecture about not reserving a truck ahead of time, a Penske was out of trucks (but one of the guys offered to come help move furniture when he finished his shift), and just when I thought my luck had run out - Crenshaw's! The dude working (owner?) was polite and helpful and no attitude about trying to rent a truck on the 30th of the month.
But the best part was - my initial estimate (one day rental, insurance, estimated 30 miles of driving) came in at about $85, but when I looked at my credit card statement, it came in at $76. I've never had a vehicle rental come in under the estimate. I returned the truck with scant minutes to spare in my 24 hour window, and since I had to use the key drop off I was sure that I was going to be charged for two days. It was great to do business with an honest truck rental guy. Should I ever need a truck in Charlottesville again, Crenshaw's will be my first call, not my 3rd. read more