I've been going to the Shell for months to purchase snacks, and enjoyed my chats with the employees. However upon trying to use the restroom, I was given a discouraging earful by an employee because my birth gender does not correspond with the restroom I used, nor the current gender I identify with. It is unacceptable to refuse the use of the facilities, especially when someone is in desperate need of it, no matter their ethnicity, gender, religion, or anything. I, for one, will not be returning to this establishment for further discrimination. read more