Leaving a yelp review for a dentist seems weird, but I see there are others so... My family has…read morebeen very happy with Elmbrook Family Dental for 20+ years, starting when Dr. Brunner was just a kid! I recently completed a tooth implant process that took several months (remove 40-year old crown, bone graft, wait for that to heal, implant post, wait for that to heal, implant!). The whole process was about as painless as it could possibly be. One of the things I like best about Elmbrook Family Dental is that they explain things clearly -- throughout the process Dr. Plecas explained each step, what the options were, what he thought the best option would be, and why. Knowing about the bone graft was especially important to me, and seeing what the part of the implant would be and how it all went together was cool. I was initially concerned because my son's wedding was coming up, and I didn't want to have a big hole in my mouth for pictures. Dr. Plecas discussed options with me -- the full process wouldn't be complete before the wedding. If I wanted, we could have gotten a temporary fake tooth there, but he thought I should wait and see how it looked. Once the tooth was removed I found that the space wasn't very noticeable at all. I'm very glad that I didn't spend the extra money on a temporary tooth! It feels like we know everyone there - we've been there for years, and at times we had six family members going. My older kids only stopped going there when they totally left the area; while they were in college out of state they still went to Elmbrook Family Dental, scheduling appointments around their breaks. One of the other things I like about Elmbrook Family Dental is that they keep up with processes, technology, and materials.

I had been seeing Dr. Brunner for about 13 years for general dentistry. Since his TMJ training, my…read moregeneral dentistry appointments have been awful. It's a hard sell for TMJ services with every appointment. Cost for TMJ services: Assessment $650 and treatment $5400-6500 (services weren't clarified) with payment required upfront. He says he uses a third-party to maximize insurance payout and after that is received, he would refund anything that insurance covers. When I asked what patients do when they can't afford this treatment, he became defensive and explained that he couldn't provide services for free (which I wouldn't expect). I found a local (TMJ & Orofacial Pain Treatment Center) doctor who is excellent, fitted me with a night guard for under $200, and that has very clear patient costs for services after insurance, and charges much less overall.

Dr. LaManna and her staff at Lakeshore Family Dentistry in Glendale were very courteous and…read moreprofessional. I didn't have to wait very long for my appointment. The dental hygienist was extremely thorough with the cleaning and polishing of my teeth as well as the x-ray and physical exam of my teeth and gums. Dr. LaManna takes the time to explain everything that is going on with your teeth and gums. She also made sure to give me information about how to rectify any problems that I was having with my teeth. I would highly recommend the Lakeshore Family Dentistry office! I don't care to go to the dentist for it has not always been a good experience for me. I have found that I will probably be going to the dentist a lot more often now that I have found that Dr. LaManna and her staff. They made me feel comfortable and not afraid to come back.

I contacted 2 of their offices 10 days ago with a simple question about insurance. I never…read morereceived a call back after multiple tries. When I finally went in to one of their offices (since I could not get a real person to call me back) I was told that "I am only one person" and basically the message was, "I will get back to you when I am ready." Poor customer service and very poor first impression.

If you absolutely HATE going to the dentist, then Eastside Dental is THE place for you. This is the…read moreonly place my husband will go, because it's the only place that has been able to put him (relatively) at ease. Dr. Lee is truly amazing. He is always so patient and communicative, with an incredibly gentle and friendly demeanor. He never rushes you into anything, but rather gives assurance and encouragement to help settle nerves. The staff are always helpful, engaging and committed to working with you and your insurance. Very few people like going to the dentist, but Eastside definitely makes the experience better.

Very professional and friendly staff that knows what they are doing. I was impressed by their use…read moreof the latest tech to help them take care of their patients. I was also pleased by how quickly they got me in and out when I went in for a cleaning and later for two fillings.

Everyone is very professional and respectful. The place is so clean and neat. They will always make…read moresure you're comfortable and they explain things thoroughly for you. Dr.Kimmel is the best! He did my wisdom tooth extraction and I barely felt anything. He makes himself available to you if you have any questions and he's super respectful and knowledgeable.

I was referred to this office and made my situation abundantly clear from the start: I am traveling…read morefrom Chicago, paying entirely out of pocket, and have an extremely limited and hectic work schedule. I called three months in advance specifically to secure surgery during a pre-approved week off in January. I was explicitly told there was availability, with the only requirement being a pre-op appointment. I completely understand this needed pre- appt. I drove in from Chicago at 5AM for that appointment, and was told my X-rays from 12 months prior were "too old." While frustrating, I understood and agreed to repeat imaging, paying $450 that day. After the exam, I was sent to reception to pay and "schedule surgery," only to then be told I would need yet another appointment before surgery could even be scheduled -- something that was never disclosed minutes earlier in the room. After explaining that I had already made a lengthy trip and that this was not what had been communicated to me, the staff briefly conferred and suddenly said they could perform the cone beam scan that same day for an additional $350. Wanting to avoid yet another trip and finally move forward, I agreed and paid on the spot. After completing the scan, I was once again sent to reception, where I was then told they actually could not accommodate surgery during the very week they had originally promised. At that point, I had paid roughly $800 for appointments day of and scans based entirely on their assurances, only to be told they could not deliver what had been guaranteed. I remained polite, rescheduled for my next available time off (cancelling my personal VACATION) in March, and clearly explained that this would be my only window until June. I also emphasized that I am in significant pain and that the delay was severely impacting my quality of life. The response was largely dismissive. I left defeated and disappointed, but understood that things happen. I received a call last week (Feb.9th from Allie) informing me that they could not perform my surgery at all because Dr. Kimmel would be "busy." It is baffling that I was scheduled in the first place if this was the case. At this point, I politely requested copies of my receipts, X-rays, and cone beam scan so I could seek care elsewhere. The tone immediately shifted, and I was met with impatience, dismissiveness, and clear irritation simply for asking for records I had paid for. When the emailed records did not include the $350 cone beam scan, I followed up and again encountered attitude questioning why I would need it despite the fact that I personally funded it. It was eventually mailed to me on a CD. This entire experience felt disorganized, misleading, and profoundly unprofessional. My family has spent tens of thousands of dollars here over the years as uninsured, cash-paying patients, which makes this level of disregard even more disappointing. It is clear to me the dismissive communication here demonstrates a serious lack of respect for patients' time, finances, and well-being. To say I am disappointed in the level of care and professionalism would be an understatement. This is not how you treat loyal, paying patients. I hope this is a "one-off" situation for this office because Dr. Kimmel himself was incredibly kind and thorough with explaining my surgery that I unfortunately, will not be having here.

I have gone here since pre dr Sandburg. The staff is so supportive. I also appreciate their…read morepatience with scheduling for my kids who do not want to miss school. I have had fillings and general cleanings and though I don't love getting fillings I always feel that they are careful and accurate in their work.

Firefly Dentistry has NOT been in practice for "over thirty years". Dr. Barry Baumann, my former…read moredentist, was the owner of the practice before Firefly Dentistry bought the current office. I'm sad to say that Firefly Dentistry is not a worthy successor to Dr. Baumann's legacy. I had initial misgivings when I first visited Dr. Sandberg. However, I thought it might be due to seeing a new dentist after the fact that Dr. Baumann was my dentist for so very many years. Dr. Sandberg did a few fillings, two root canals, three crowns, and routine cleanings. I felt pain in two of the crowns with root canals and kept telling him this. He said that I couldn't feel pain, "those teeth have root canals". But the pain continued. I also began to notice he wasn't as attentive, in my opinion. He seemed disinterested. Just a gut feeling, but I've learned to pay attention to gut feelings. I also wondered at a remark of his, "I really want to get a crown on that one tooth!" Then, at my final visit, I was scheduled to see Dr. Sandberg. The hygienist came in and gave my teeth a very cursory cleaning. All the while, she was talking with a new dentist. Then, to my surprise, the new dentist did my exam. I asked why Dr. Sandberg didn't perform the exam and was told "He's busy." The hygienist and dentist talked all during the exam, speaking of "all the new tricks Dr. Sandberg's bringing in, zoom whitening" and other such things. When the COVID-19 pandemic came, I decided I wasn't going back. After I got vaccinated and the restrictions were loosening a bit, I found a dentist with better recommendations. I came to find out that the crowns with root canals that have been hurting me were infected, with bone loss. I had to have them treated by an endodontist. He doesn't *think* I'll need implants. Needless to say, I'm furious. I DO NOT recommend Firefly Dentistry. Stay away!

Great, great dentists! Incredible and caring staff! They truly catered to my issue, Dr. Markenson…read moreexplained everything in depth and treated me as if I've known him for 30 years! Very rare to find nowadays! I highly recommend! David

Took the family there. They have everything soup to nuts. It's nice in a world where most…read morebusinesses say they care to actually see one that does. Kuddos Port Road Dental and Dr Rosen

I am so pleased with my visit to Fox Gentle Dentistry. The office is so clean and beautiful, and…read morethe staff is wonderful. They made me feel so welcome and comfortable. I would highly recommend to anyone! -Sammie W.

I became a patient of this clinic not by choice, but because my dentist of over 20 years sold her…read morepractice to them. At first, all was well, then after my last visit, my hygienist retired. I had a specific appointment set and throughout the years they never made a mistake until this time. My card listed one date and time and just before that date/time I received a text from them confirming my appointment for a week later. At 66 years of age I thought, maybe I was confused; but I wasn't. When I called and asked why they moved my appointment out one week, they said they didn't. They threw the hygienist under the bus and then told me they'd understand if I wanted to find a new dentist. At first I said, of course not, let's keep the appointment. But then after speaking to my wife about this, we realized they didn't actually want our business and didn't care if they lost it. My wife and I are both in the service industry and we were flabbergasted by this attitude. Importantly, the person with whom I had this conversation identified herself as the office manager! I'm sure her supervisor is very proud of her. I cannot recommend this practice. By the way, I'm truly an easy going guy, that's why I initially agreed to keep the appointment after she suggested I take my business somewhere else. This was a little hurtful.

Dear Dr. Zimmet,…read more Thank you so much for taking good care of our family. You recently saw two of our children. Our daughter had a routine cleaning in mid-May, and she is quite proud of herself for quitting her thumb-sucking on the very day that you and Mary gave her your pep talks and pinky promises. She's a very decisive young person, but I know that your straightforward, caring approach to the conversation helped seal the deal on putting that habit in the past. Our son had two cavities filled on June 1st. I was impressed with the way you calmly and positively talked him through the process prior to starting the procedure. My husband and I appreciate you being realistic with him about how he is accountable for preventing future cavities. Kaitlyn's kind disposition made him feel more comfortable, and I can see that she takes pride in doing her job well, too. We do not plan to have any more cavities in our family - it's a new rule around here. :) I do anticipate, however, that we'll need plenty of dental care in the future. I remember my own parents trying out a few dentists on me and my younger siblings when we were kids. It took a while to find a good one. We feel very fortunate that our family has a dentist we can trust to not only take good care of all of our teeth right now, but also someone who will help our children develop good dental habits that will lead to healthy teeth for years to come.

I have been a patient of Dr. Kathleen Carranza's for some time now. The office has made some…read moreupdates to ensure patient's safety during the COVID-19 outbreak. I felt safe and now my teeth are squeaky clean. At the reception desk there are safety shields, hand sanitizer and the hygienists wear a face shield during the cleaning. They took my temperature and I filled out a questionnaire regarding my exposure to the virus. I believe I will be a patient for life, thank you for all the steps taken to ensure our safety as well as the Falls Dental Group team. Nicely done!