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    Creepy Creatures

    5.0 (2 reviews)
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    2 months ago

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    1 year ago

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    PetSmart

    PetSmart

    (102 reviews)

    They charged me $6 more than the price shown in the app. When I questioned it they says it was…read morebecause it was a holiday weekend, since it was the day before Easter. When I pointed out that I was not notified and they can t just change a price without letting the customer know they got a manager. Who again explained it was because it was a holiday weekend. Then ch she'd her story to say it's not because of the holiday all weekend pricing is more. If that's your policy you should inform the customer and not let them know AFTER the dog is groomed and ensure holding it in the back of the store. Another horrible policy. You have to go the salon in back of store to get paperwork then go to front to pay only to go all the way to the back AGAIN to get your dog. Ultimately the manager gave me the $6 credit but the way she spoke to me was so wrong. She was getting loud and condescending. Rather than bring it down she escalated further. Explaining the policy over and over again doesn't help, especially when the policy isn't the real issue. The problem is changing the price without notice. The icing on the cake, my pup was still damp. Her fur wasn't even dry! Lastly, they didn't even give my pretty fur baby a bandana or the pretty barrettes on her ears like they always do. Bottom line, no wonder they only have 2.5 stars from nearly 200 people. Definitely NOT going back there & DO NOT Recommend this place to anyone.

    They need better groomers! Horrible experience. I asked them to keep water out of her ears bc she…read moregets ear infections if it gets in. I had to take her to vet 3 days later with double ear infection. Her back paw nails were cut so low she is bleeding. Do not go there. I called and spoke with manager who stated the employees go through tons of training. Obviously they do not know what they are doing. $200 and a sick dog later, I will never return. I caution all pet owners to avoid this salon.

    Maximum K9  Service - Level 3 off site group class

    Maximum K9 Service

    (54 reviews)

    If you are reading this, your search for dog training stops here. This is the place you need and…read morethey will change your life! This sounds a little over the top BUT I'm not lying. I tell our trainers Katie and Nicole all of the time that they are life savers. We brought our puppy here at 1 years old - a small wild, energetic Jack Russell who knew every time I was on a video meeting to bark his head off and embarrass me EVERY TIME! Walks were out of the question since he would pull on the leash to the point he would choke himself... sitting on the deck was a nightmare in our own backyard because he would bark at the wind (yes, the wind), the leaves moving, the birds and obviously the neighbors. Does this sound familiar? I questioned my decision of getting a puppy and then I found Max K9. We did a 3 week Board & Train where I was super hesitant of dropping him off (because no one wants to leave their baby anywhere), but they were so good with sending video progress and pictures and including my husband and I in the process. I joke with everyone that I think they implanted a program into his brain! Lol! The transformation was unreal. We were instantly able to communicate with him and actually go on a walk.. outside in the real world. What a breath of fresh air, literally! Max K9 has given us the ability to live an active lifestyle and have our pup enjoy it with us. Hikes, traveling, morning walks, trips to the store, brewery visits, long car rides out of state... you name it. I would do it all over again if I had to without a question. So if you've made it this far, thanks for reading. I hope this helps you make your decision to having a better relationship with your pup and enjoying life with them every step of the way.

    The BEST training service you will ever use. My fiancé and I rescued a large rotti mix, Keiko, in…read moreJanuary. We were having trouble trying to help him adjust from living in the south on a large property to living in a one bedroom apartment with cats and a smaller back yard. We were set up with our trainer, Jim, he educated us on how to handle Keiko properly (from basic obedience to different enrichment), build a better bridge of communication and help with his confidence. Our last session Keiko even decided he was going to try one of the obstacles from maximum K9's agility course (no prompting from us) shocking both me and my fiancé. Safe to say Keiko loves Maximum K9 as much as we do . Since our training we have been able to do so much more and get Keiko better involved in our activities (which we know he loves). They also have so many great treats, toys, and training tools for those at varying levels in their store portion.

    Creepy Creatures - petstore - Updated May 2026

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