Even selecting one star, is being generous. I currently live at the Creekview Apartments. I've been a resident for a little over three years. Recently, we've moved from a one bedroom to a two bedroom apartment. Before we could move, it was requested we pay for damages, and we were told our security deposit could not go towards the damages either, due to the apartment having to be assed after we've moved. I even inquired about the non-refundable pet deposit going towards obvious pet damages. I was told the deposit is for allowing a pet and necessarily doesn't go towards anything. However I was told with uncertainty. Due to the issue of damages we lost out on an apartment that was currently available at the time, and was clearly communicated to me at the time that it would be held for us, leaving my dad without a place to stay. We notify the office that my dad will continue the lease agreement without us, however due to all three of previously applying, were informed the application must be re-done and now they have to run his credit and due to all the formalities that failed to be done in a timely manner previously , my dad is told once again he does not have a place to stay, and will not have a place to stay until the following week. Now, we're getting the run around once again. We submit "Vacate the Premise" form. And we were told before anything we must provide the check for damages before we move out of our current apartment. We hand the check in November 29th. Mind you we put our last day as the 4th of December. We are also told we would have a lease agreement the following day, December 5th, along with keys. Then the office informed us we would have the lease agreement and keys. Friday, December 6th. I visit the office December 6th, and there is no lease agreement even started and there are no keys to be given. I was told that Vanessa is handling everything, however she will not be back in the office until Monday, December 9th and everything would be ready then. I receive a phone call today 15 min before the office closes requesting that our application has to be filled out once again before a lease agreement can be signed and keys can be given. I go to the office at 5:55 to pick up the applications once again, and the doors are closed. I've been given the run around constantly and have been put on the back burner over and over again. I dread going to the office and talking to staff because two out of the three are unpleasant 90% of the time, and ultimately there is a lack of communication. As a community member of Creekview, I've come to the conclusion that we're not of any importance. I will not be continuing my relationship with any vintage corporation property in the future. read more