Lauren Correia has a very bad attitude and the worst customer service ever. She does not have any…read moremanners. She did NOT allow my niece 14 year old, enter the facility. My niece came for VC to San Jose and her and my daughter, we're going to workout together with my mom. Who is being a member for over 11 years as well as me. Today we paid the $25 for my nice to enter to workout. Lauren saw my daughter thinking she didn't have a membership and shows up to the family room telling my niece she needed to leave the facility and she cannot enter if either of her parents were not there. My mom was there with them. But because she is not her mom, she could not enter the facility. It is ridiculous. I asked to show me, where in their policy says, if mom or dad needs to be present in the facility?? so if is my niece I can invite her to the facility after paying??? Plus they did not allow her to sit on the lobby, she told her she had to leave, she should of had talked to my mom since she is the adult and not the girls. She is not professional at all. My niece ended up scared. I feel discriminated because they basically kick my niece off of the gym. I really need to speak to corporate about it. Also my niece was going to get her backpack from the family room and she didn't even want to allow her to go back for it. They did not show me in writing, where it says if you bring kids to this facilities, they need to be only the member. I asked Laureen to show me where in the policy says that but she didn't. Even her manager did not show me where it says that??

This review is for Silver Creek Swim school…read more My daughter started Spring session swim class and she has been assigned to new teacher every week. How is she supposed to build rapport and how is the new teacher going to know her level to continue from last class. When I spoke with the manager, they said the teacher is subject to change without notice. My daughter is a 5 year old and for her teacher to change every week, she's hasn't been progressing at all for the last 7 weeks. I've been asking them why her instructor is new every time and they won't give me a solid answer. At 5th week, they told me her teacher would be set for the coming weeks but yesterday the instructor changed again. It's such a waste of time and money. Hi- Brooke, I wasn't notified if the teacher left after the first session until last week. (6th week). Every time I asked the new teacher what's happening, they always said they don't know instead of notifying me what's really happening. If they notified me what's going to happen, I wouldn't be this frustrated. And I would have just receive the refund to stop class or change to a different date and time.

It's been like family for many years. I couldn't have dreamed of a better place for my son to spend…read moreyears of his life at. Great friends and best coaches.

From the owner: Our business started with 1 coach and 20 swimmers. We have grown to 150 year round swimmers & 500+…read moreathletes in our learn to swim program.

We came here for the first time on family night. It was such…read morea good idea and event to get families swimming and enjoying pool time. Kids of all ages were swimming. Older kids easily made friends and played with the provided floaties and pool toys. The staff was attentive, life guards were on stand by the entire event. We don't take lessons here but the pools look large enough to do swim clinics.

My daughter is really enjoying her swimming classes here! Instructor Aurora is awesome--she is…read morepatient, encouraging, and great with kids. I've seen a noticeable improvement in my daughter's confidence and comfort in the water, and she looks forward to every class. The only concern I have is regarding the cleanliness of the bathroom area. It would be great if this could be maintained more regularly to match the quality of the classes. Overall, we've had a very positive experience and appreciate the supportive environment for kids learning to swim.

For a college gym I think many people who left a review here are unappreciative. This college gym…read moreis nicer than 90% of the public gyms in the area. The gym is clean, has lots of space/equipment, offers classes, has a different sections for various types of fitness, and nice staff. It even has 3 pools, a rock climbing wall, basketball courts, and student seating for studying. Where else can you find a gym like this? Even compared to other college gyms, Spartan rec is super nice. I don't get why people are complaining about "kids" being unorganized employees when this is a COLLEGE gym. Obviously all of the staff are students and running a gym is not their full time job or they don't have the experience to do so. Not sure what other people's experience is with the staff but mine has been great. Spartan rec is a great gym offered to its community!

The staff are so lazy they make you scan your own IDs now. They just sit there laughing doing…read morenothing and point to the scanner. Getting paid to literally just sit there.

This club is overall amazing, very clean, always getting updated equipment and all staff members…read moreare great. As far as training programs, I recently took the "MG Elite" group training for six weeks and was extremely happy with the way the program was run and my overall results. Special shout-out to Matt Ginion for being such a great professional trainer and coach. He is extremely knowledgeable and takes the time to explain everything in detail (from movement techniques to outside the gym best practices, nutrition, recovery, etc.). Also shout-out to Ms. Leah for her amazing work ethic and great attitude. It's impressive that she knows so many of the members by their names and brings so much energy to the club.

I've been a member at The Plex for about three years. Over time, I've been a member of many fitness…read morecenters. The Plex is among the best. It's clean, they work hard to maintain the facility and equipment, they have loads of fantastic classes, and their equipment is plentiful. This means it is a pleasure to come into The Plex to work out. Perhaps best of all, a number of the staff actually take the time to learn your name -- something that I didn't experience at even smaller supposedly more elite clubs. The Plex also sends out regular surveys asking how they can improve -- and they listen to what members say -- as I've seen suggestions implemented before. The Plex is truly one of the best fitness organizations I've had the pleasure of using. I recommend them!

What a great neighborhood asset. The pool and the grounds around it are beautiful. The picnic…read moreareas are well kept and inviting

Very relaxing! Grew up around this neighborhood, so were very familiar with this place. It just…read moreneeds more parking. There's a BBQ grill, picnic tables and the bathrooms are decently clean, until it gets crowded and everything gets all wet. What else can you expect in a pool house?! There are no lifeguards on duty, so just keep an eye on the kids especially the young ones and they have life vests available here already! Fun and calm place!

Aqua Blue Pools re-plastered (NPT StoneScapes "Tropics Blue" - Collection: Small Puerto Rico Blend)…read moreand re-tiled our pool recently, and did a fabulous job. They worked efficiently and minimized the mess associated with such extensive concrete/plaster removal, cleaning up the deck area and existing hardscape daily. Pool rust issues, which proved to be more extensive than appeared when the job was bid, were mitigated thoroughly with no additional charges. It initially appeared that there were two rust areas but four were uncovered as plaster removal proceeded. Ernesto Vega, project manager, was really great to work with and quickly responded to our concerns as they arose (phone or text to him works fastest!). Aqua Blue Pools were very competitive with the other four bids we received, although a big factor in selecting them was that they had just completed our neighbor's pool and they are really happy with the results (pool looks beautiful). The whole job took only 2 1/2 weeks even though work stopped 4 days for the Thanksgiving holiday. We are only three days into the startup process to establish the correct water chemistry and the pool, which looked great once Aqua Blue finished the job, is looking even better each day as the water color becomes more correct. BTW, be aware that the water out of the tap looks really odd when first added to the pool, like green swamp water in our location, until the chemical startup is complete (about one or two weeks) and the water chemistry is correct.

What a terrific experience it's been to work with Ernesto and his crew. They are as professional as…read morethey come in my opinion. We had our pool redone including a new heater. I got quotes from two other outfits and by far they were the most reasonable. They did the job on budget and on time and the pool looks great. Would highly recommend Aqua Blue. They and the folks they recommend and work with are excellent!

Facility is overall 5/5 excellent for a large and super spacious unique style modern family gym…read more Plenty of land for parking outside. Huge piece of land. Swimming pools were mostly heated/warm/grand/much larger in size than expected. Indoors and outdoors looked great. I'm impressed with this company/gym brand. They take pride in what they do here. Yes, it's not cheap for monthly membership, but there's good value here. Two story building. Membership representative is helpful and resourceful. You can find all kinds of classes and exercise activities upstairs. Loved the cycling/spinning room with large screen too. Amazing place. For an extra $50 per month on top of membership fees, the Recovery area looks most attractive/my favorite. Cryolounge, compression therapy, float therapy, red light therapy, cold therapy, and more! Perfect sauna inside and all the machines are high tech/new/clean/well managed. Not bad for not having to drive elsewhere for recovery services. Women's locker room toilets need better cleaning/managing. It was a mess inside during morning hours. Overall, locker room looks fantastic and very functional. Kids area is separate. So far so good. Great impression, other than the high fees/costs and 30 days advance membership cancellation notice may keep people wondering. They only accept month to month payments. Great place not far from foods/restaurants/walkable. Looks like a fun place to workout.

Their café has options that sound great on the menu, but the product I received was not what was…read moredescribed. I ordered the "Super Antioxidant Cup," which is supposed to include bananas and fresh berries, but nothing in the bowl appeared fresh. It seemed like some type of juice was used to blend it, and I didn't see any fresh or frozen fruit being added. The "bananas" were actually banana chips. Paying $11 for something made with what felt like fake or misleading ingredients was very disappointing. Definitely not what I expected.

We had my son's birthday party at The Plex yesterday and it was perfect from beginning to end…read more Every single person we interacted with was amazing. From the front desk staff, to the flag football coach, to the person coordinating our entire party, to the kitchen manager who came out and spoke with me - everyone was so kind, helpful, organized, and genuinely made us feel taken care of. The food was great, the service was incredible, and the kids had an absolute blast. You can tell the staff really works hard to make the parties run smoothly and feel special. I wish I remembered everyone's names because they all deserve recognition. I truly hope management sees this and knows how wonderful their team was. Thank you for making my son's birthday such a fun and memorable day. I would highly recommend The Plex for birthday parties!

There are separate buildings/entrances with a gigantic shared parking lot, but this venue is not…read morethe Athletic Club. The Plex is the building toward the right. The place is a dream for sports lovers. Giant screens for watching your favorite teams, and a plethora of facilities and activities for expending energy. An illuminated video game arcade, giant claw machines, hoops, billiards, and the most cornhole boards I've ever seen in a single setting. Multiple rinks on site... four volleyball courts fit into one, two separate soccer fields, and a roller rink where roller hockey is probably also played, from the looks of it. But this past Friday, I partook in Open Skate here. The skating session started with an annoying online waiver process (required for first-timers) and a $15 fee for an hour-and-a-half time slot. They charge an extra fee for skate rentals, but luckily I have my own rollerblades. Also got myself a green bead necklace which they were giving out for free for St. Paddy's week. There were sets of bleachers at each corner, outside the rink, where I left my shoes (underneath) while skating. It was super breezy in there, kept nice and cool during this heat wave. The floor was massive, with color-changing lights glowing in the dim space. A range of music played through the speakers including songs like David Guetta's Titanium, Save Your Tears by The Weeknd, Beauty and a Beat by Justin Bieber, Hips Don't Lie by Shakira, and Airplanes by B.o.B. My favorite part... ZERO skate aids! Mainly skilled skaters on the floor, even a lot of the kids seemingly. Having fewer inexperienced skaters compared to other roller rinks made for a far more enjoyable time. The house lights turned on at the end of the first session, signaling skaters to exit the rink, as there was a 15-minute break before the next group (two time slots available on Friday and Saturday evenings). The Penalty Box Bar and Grill had two sections and order counters. One was an actual bar restricted to the 21+ crowd. The other was the "grill" serving a wide range of menu items including burgers, tacos, sushi, rice bowls, pizza, wings, and more. There was even a separate area with a multitude of craft beers on tap. And the venue offered endless seating options on multiple levels. Whether celebrating a special occasion with family and friends or having a night out with a significant other, The Plex offers more than enough to keep visitors of all ages active and entertained.