Lauren Correia has a very bad attitude and the worst customer service ever. She does not have any…read moremanners. She did NOT allow my niece 14 year old, enter the facility. My niece came for VC to San Jose and her and my daughter, we're going to workout together with my mom. Who is being a member for over 11 years as well as me. Today we paid the $25 for my nice to enter to workout. Lauren saw my daughter thinking she didn't have a membership and shows up to the family room telling my niece she needed to leave the facility and she cannot enter if either of her parents were not there. My mom was there with them. But because she is not her mom, she could not enter the facility. It is ridiculous. I asked to show me, where in their policy says, if mom or dad needs to be present in the facility?? so if is my niece I can invite her to the facility after paying??? Plus they did not allow her to sit on the lobby, she told her she had to leave, she should of had talked to my mom since she is the adult and not the girls. She is not professional at all. My niece ended up scared. I feel discriminated because they basically kick my niece off of the gym. I really need to speak to corporate about it. Also my niece was going to get her backpack from the family room and she didn't even want to allow her to go back for it. They did not show me in writing, where it says if you bring kids to this facilities, they need to be only the member. I asked Laureen to show me where in the policy says that but she didn't. Even her manager did not show me where it says that??

This review is for Silver Creek Swim school…read more My daughter started Spring session swim class and she has been assigned to new teacher every week. How is she supposed to build rapport and how is the new teacher going to know her level to continue from last class. When I spoke with the manager, they said the teacher is subject to change without notice. My daughter is a 5 year old and for her teacher to change every week, she's hasn't been progressing at all for the last 7 weeks. I've been asking them why her instructor is new every time and they won't give me a solid answer. At 5th week, they told me her teacher would be set for the coming weeks but yesterday the instructor changed again. It's such a waste of time and money. Hi- Brooke, I wasn't notified if the teacher left after the first session until last week. (6th week). Every time I asked the new teacher what's happening, they always said they don't know instead of notifying me what's really happening. If they notified me what's going to happen, I wouldn't be this frustrated. And I would have just receive the refund to stop class or change to a different date and time.

It's been like family for many years. I couldn't have dreamed of a better place for my son to spend…read moreyears of his life at. Great friends and best coaches.

From the owner: Our business started with 1 coach and 20 swimmers. We have grown to 150 year round swimmers & 500+…read moreathletes in our learn to swim program.

After a bumpy start to find the right teacher I'm happy to say lessons have been going smoothly…read more Piper has beautifully supported my son and helped him build confidence and comfort in the water. I'm grateful for her detailed accounts of each lesson as well as exercises she shares that we can do outside of session. Corina was also an amazing sub who quickly built a rapport with my son. Her lesson was so fun while still building his skills.

Had my kid's birthday party at Waterworks Aquatics and it was such a great experience! The whole…read moreteam was super helpful and on top of everything -- really hardworking crew. Our coordinators, Nancy and Jimena were awesome too, always easy to reach and made sure the whole party ran smoothly without us having to stress. The kids had a blast, and as a parent it was so nice having lifeguards right there the whole time -- total peace of mind while the kids were swimming. Would definitely recommend this place for a fun, easy birthday party!

I generally like to complain when schedules are not being upheld justly. That said I have to give…read morecredit where it's due because the facilities here are fantastic. I come here for basketball, pickleball, and workouts, and there's plenty to do. 吐槽完夜班之后 ，该夸的还是要夸这里的设施真的很棒！我经常来这里打篮球、打匹克球和健身，运动选择非常丰富。 Best part: THREE open pickleball courts! The problem? Not enough people know about the hours or the sport. SJSU students, come through because we need more players! 最棒的是这里有三个开放的匹克球场！ 唯一的问题就是球友不够。SJSU 的同学们快来吧我们需要更多球友！ Highly recommend with my utmost respectful regards. 强烈推荐，并致以我最诚挚的敬意。 Go Spartans!

The staff are so lazy they make you scan your own IDs now. They just sit there laughing doing…read morenothing and point to the scanner. Getting paid to literally just sit there.

Plex Athletic Club is my regular go to workout place because it's the closest to my home. It has…read moredefinitely changed and upgraded over the past years. Most of the staff are pleasant, especially the front desk team. They greet you when you walk in, which makes me feel welcome. That's such a nice way to start the day. I personally haven't used the steam or dry sauna since COVID. I've heard people overuse the area & that's not cool. Many good things changed like members also don't reserve spots the way they used to. And I rarely see or hear ladies talking loudly on their phones in the locker room these days, which is a really good thing. I just want to say that Plex is clearly working with its members. Following rules, regulations, and basic etiquette isn't always easy for everyone, so better communication makes a big difference. Of course that's not easy either. A big thank you to the cleaning team. All work you do keeping the gym clean & clean towels!

I can't say enough good things about Alex at The Plex! My daughters have participated in various…read moreseasons of indoor soccer, and Alex has always been incredibly professional and courteous. This past Tuesday, we decided to drop in to watch a World Cup soccer match, and to our surprise, the place was packed! I approached Alex to ask if there was any available seating, and he went above and beyond to assist us. Not only did he help us find a spot, but he also checked in on us throughout the evening to ensure we were enjoying ourselves. What really stood out was how Alex treated everyone around him. He was constantly walking around, checking on guests and making sure everything was running smoothly. Thanks to his exceptional service, we had a fantastic time! A huge thank you to Alex and the entire team at The Plex for creating such a welcoming atmosphere. We can't wait to come back!

What a great neighborhood asset. The pool and the grounds around it are beautiful. The picnic…read moreareas are well kept and inviting

Very relaxing! Grew up around this neighborhood, so were very familiar with this place. It just…read moreneeds more parking. There's a BBQ grill, picnic tables and the bathrooms are decently clean, until it gets crowded and everything gets all wet. What else can you expect in a pool house?! There are no lifeguards on duty, so just keep an eye on the kids especially the young ones and they have life vests available here already! Fun and calm place!

UPDATE: I am a former Aqua Blue customer and stand by this review. Ironically, the response to my…read morenegative review has been far more persistent than the response to my warranty requests. We paid premium pricing, yet problems went unresolved and I ultimately paid others to fix them. I have the contract, invoices, photos and communications documenting my experience. I stand by every word.

Aqua Blue Pools re-plastered (NPT StoneScapes "Tropics Blue" - Collection: Small Puerto Rico Blend)…read moreand re-tiled our pool recently, and did a fabulous job. They worked efficiently and minimized the mess associated with such extensive concrete/plaster removal, cleaning up the deck area and existing hardscape daily. Pool rust issues, which proved to be more extensive than appeared when the job was bid, were mitigated thoroughly with no additional charges. It initially appeared that there were two rust areas but four were uncovered as plaster removal proceeded. Ernesto Vega, project manager, was really great to work with and quickly responded to our concerns as they arose (phone or text to him works fastest!). Aqua Blue Pools were very competitive with the other four bids we received, although a big factor in selecting them was that they had just completed our neighbor's pool and they are really happy with the results (pool looks beautiful). The whole job took only 2 1/2 weeks even though work stopped 4 days for the Thanksgiving holiday. We are only three days into the startup process to establish the correct water chemistry and the pool, which looked great once Aqua Blue finished the job, is looking even better each day as the water color becomes more correct. BTW, be aware that the water out of the tap looks really odd when first added to the pool, like green swamp water in our location, until the chemical startup is complete (about one or two weeks) and the water chemistry is correct.

This review is about the GYM overall. 1. The operating hours…read moreare very limited. 10pm is way too early to close for someone, especially those who work 2nd shift. 2. Workout machines and equipment are offset. Treadmills are way too many. A few more workout machines would be nice. 3. Everybody pays the same price, on the same day, but not everybody comes to spend a whole day to use all the features. 4. IMO to compare with Citisport about cleanliness: CTS 9/10 - VLS 10/10, equipment: CTS 10/10 - VLS 8/10. Price 5x time difference. Imagine paying $175/month ($6/day) seem not too much for an individual to breakdown and think about, slowly more people will sign up mainly for working out purposes than other relaxing activities, the GYM sooner or later will be busy. I've visited Villasport and Citisport in both the same hours during different times of the day, and the crowds are not much different. But for the price it is. Paying $175 monthly and must wait for machines to break the workout momentum is pretty sad and upsetting, innit? Then 10pm its already closed... weekends are 2pm... Overall I'd personally think $75/month is fair. For $175/month, hours should be extended, and equipment should be more balanced. The way I see this fitness is built was to target older wealthy people 45+ years old. However, as I come here I see more of the younger ones than the older ones.

Great facility. 1 star away from 5…read more Such a beautiful facility and gym and they do not offer heated classes. No hot yoga. No hot Pilates. Absolutely love the Les Mills format classes. Love this gym. I'm just still waiting for those heated classes.

Totally enjoy the Plex! Our group (Brew Crew Cornhole) is here twice a week... Tuesday's and…read moreFridays! We spend a lot of time at the bar! The Bar service team is awesome (Maria on Tuesdays) and (Letty & Sam on Fridays)... The service team works hard and always have a smile!

I have had such a positive experience with the staff at this club. Everyone is personable,…read morewelcoming, and genuinely helpful. Lauren Correia, the Guest Services Manager and previously the Sales Manager, was truly one of the highlights of my time there. She was always warm, responsive, and incredibly helpful whenever questions came up regarding fees, renewals, or membership matters. She consistently made the experience feel personal and easy. Since then, my son has attended both camp and several Parents' Night events, and I cannot say enough wonderful things about Kids World. The entire team is exceptional. I have experience with other children's camps, and Dasha Nonkin, the Kids Club Manager, really stood out. She was thorough, kind, organized, and very detail-oriented. It is clear that she takes tremendous pride in the camp program and in creating a meaningful experience for the children. My son was treated like gold. He did incredibly well, learned so much, and came away with stronger social skills, a better understanding of teamwork, and so much enthusiasm for the arts and crafts, projects, and activities. He genuinely raved about his experience and wants to continue to join future camps! I am extremely grateful to Dasha and the entire Kids World team for creating such a positive, enriching, and caring environment for him.