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    The Plex

    3.7 (441 reviews)
    Closed 4:00 pm - 10:00 PM
    Updated a few days ago

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    The Penalty Box Bar & Grill at The Plex

    Totally enjoy the Plex! Our group (Brew Crew Cornhole) is here twice a week... Tuesday's and Fridays! We spend a lot of time at the bar! The Bar service team is awesome (Maria on Tuesdays) and (Letty & Sam on Fridays)... The service team works hard and always have a smile!

    The Plex hosted my grandmas memorial. Amazing event!
    Leah M.

    The Plex is an incredible asset to the San Jose community and a place I truly enjoy visiting. I am there every Sunday for soccer and the facility is always well maintained with a great atmosphere. The food is consistently good and they have a full bar which makes it a perfect spot to hang out after a game. Their arcade is also impressive because they keep it updated with the latest games and it remains a very family friendly environment. Beyond being a great sports and entertainment center, the team there showed immense compassion during a difficult time for my family. They hosted my grandma's memorial service and went out of their way to make sure everything was perfect. Alex and Elsa were particularly amazing and went above and beyond to help us. They even opened the doors early so we could get organized and they played a beautiful slideshow of my grandma on the TVs throughout the space. The staff is always kind but their support during our memorial was truly special.

    The Plex current webpage advertisement for parties with rock climbing
    Kelly K.

    This rating is based on lack of communication by the facility to it's paying customers and not adequately staffing the venue so host staff of a birthday party are being pulled in many directions. My son had his 6th birthday party at the Plex. I specifically picked this location for the bounce houses and climbing wall. I scouted the place out in January and was told by the kid's corner team that for birthdays the kid's corner included both bounce houses and climbing. The website also indicated this at the time. I was surprised to find on the day of the party that the climbing walls had been removed and a new bounce house area was installed on the soccer field. My son was disappointed that there was no climbing wall, as was I. I had advertised on the invites that there would be climbing. My son and his friends still had fun. I did think the staff could have paid more attention to our party group. We were told to get there early to maximize bounce house time. Myself and most guest arrived 15 minutes prior to start time. However, we did not start walking over to the bounce house area until 5 minutes after our start time. Daniella our host said she was going to the front to direct people. However, when 2 pm came and she was no where to be seen I went to the front and she was checking in regular guests. Also the bounce house time ended at 2:55 pm. So we did not get the full 55 minutes. On an up note the food table was set up nicely. Shout out to Trey who did an excellent job and has wonderful customer service skills. At the end of the pizza party Daniella disappeared for about 15 minutes. She said she was going to be gone for 5. It was frustrating that the host was not present initially at the time of setting up to sing happy birthday. At the very end I voiced my frustration to event organizer Isabella Mendoza about how I was sold something different than initially advertised. She then proceeded to gaslight me and say that the climbing wall has not been part of the party package for over a year and is not in the contract and how I didn't read the information correctly. There was no empathy from her about the situation. She acted like I did something wrong. The only person who truly apologized and listened was Trey. In the end it would have been nice to hear "oh we are sorry that it was not clearly communicated that there would be no climbing wall." If this was said I would have rated this place a 4 out of 5 because the kids still had fun. But when you try to hide mistakes and not own up to them that is just not acceptable. Interestingly there are reviews on yelp from less than a year ago talking about birthday parties with bounce house and climbing wall activities. Please see review from Julia O, from Oct 10 2025 from Gilroy. Her review specifically says for her kids birthday they got to use the bounce house and climbing wall. Also see yelp reviews from Chris C. from San Jose on 10/27/2025 who talks about a birthday party with climbing wall. Finally a review from Thuyvi from Haywood on 4/26/25 which talks about a birthday party package with bounce houses and climbing wall. Ultimately, I wish I would have been given a heads up when booking that the climbing wall would not be available. I could have booked the party for the weekend prior when the wall was present or I may have chosen a different package. It's also rude to tell your guest that they read wrong when they extensively reviewed yelp and google reviews before the party, spoke with plex staff in person and was given no heads up about changes to the event space. Of note; this is not the first time the Plex does not update people. When I originally came to scope out the place I had intended to go roller skating with my family. No where on the website did it say the roller rink was down due to volleyball games. We found out at the door. There is a clear lack of communication with this establishment and it's customers which is troubling.

    Wings, shishito peppers, garlic fries
    Jo P.

    The bar and food area was great. We came in a Thursday evening. Staff was fast and friendly. Drinks were really good.

    Thuyvi M.

    Had my son's birthday party here today and we had a blast. Our hosts Hanna and Johnny were both amazing. They were constantly checking in on us and making sure we were good. Drinks for our party were constantly filled and they prepared our spread. We ordered 4 different types of pizza, California rolls, and chicken quesadillas. The pizzas was quite good and the California rolls were fresh. I liked that I was able to come and just put out my decorations and they set up the food nicely with heat lamps and pizza stands. Plates, cups, and utensils were provided making it easier to enjoy the party. Besides having a party its a fun spot to catch a game and have a drink and some food. Tons of TVs all around the facility to watch the game. We enjoyed the little soccer action having our own indoor pitch and the rock wall. The jump house is more for younger kids but kids still had a blast. Only downside we had was the arcade. Half the games took our credits but didn't work. We also had tickets to redeem but there's only one vending machine for it and the line was long so we left. Kept the card for future visits. There are some current renovations atm but I hope it'll be updated and more new. Thanks Plex and team for the fun day!

    California rolls (50 pieces) Beef quesadillas  Chicken tenders and fries Margherita pizza Pepperoni pizza
    Wendy D.

    We came here for my daughter's birthday party. Our party coordinator, Fernando, was so great and so patient with the children. He was so helpful with the activity, serving the food, taking pictures and everything. The venue charges 20% gratitude automatically but it's shared with all the workers. I wasn't prepared so I didn't have any cash with me to tip him extra. By the time I found some, he already left for the day Fernando, if you're reading this, I left some tip with your boss. We had so much food but personally I only had veggies dip and a beef quesadilla so I can only comment on these. They were both delicious.

    Garlic Parmesan Wings
    Ter L.

    Where has The Plex been all my life and how the heck have I been living under a rock, not knowing that this amazing place existed! Thank you to my sis who introduced me to this place. She frequents here quite often and threw out the idea of having an impromptu dinner. This place legit has everything you would need for some fun! Opened 7 days a week, The Plex had an arcade, a bouncy house, wall climbing entertainment, not to mention the many sports play areas. Food and drinks are available and I lost count of the many TVs situated throughout the complex. Dinner: TYSON'S UPPERCUT COCKTAIL TRUFFLE FRIES TERIYAKI CHICKEN WINGS GARLIC PARMESAN WINGS CALIFORNIA ROLL CABO CONSPIRACY STREET TACOS x2 CHICKEN CEASAR SALAD + CHICKEN Food is kind of pricy but it really is good. Def worth the big bucks you are shelling out. If you are able to make it for HH, you'll save yourself a bit of $$. Everything was thoroughly cooked, flavored well, and portions weren't too bad.. granted, we did go and order a whole lot. My daughter absolutely loves the inflatable jumpy houses. I like the convenience of being able to let her play and feed her all at the same location. Staff was helpful enough but attentiveness is lacking- make sure to keep a close eye on your kids especially if they are on the younger side. 5/5 stars. It was hard to get my kid to leave openly but bribing her with a few games at the arcades sweetened up the deal. She's been back a handful of times now and is always excited to make a return.

    Tom L.

    Have come here a couple of times for birthday parties and also helped some of our kids parties here. A huge place that has lots to do. It's a little pricey to do a birthday party here, but all the kids seem to enjoy it. The food options are pretty good. The kids love the arcade area and the bouncy houses. Definitely a place for adults and kidsi would love to see a big game here with a group of friends. Would recommend to anyone if you're in the area.

    Cam's 8th Bday

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    5 months ago

    This is a fun place to take the kids. Friendly staff and plenty of activities to do. A fun day to be had here.

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    2 months ago

    Alex is a joy to work with. Great place to have watch parties and join your friends for a good time.

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    Great service! Super fun place to hangout and have some drinks., watch the game or even watch the kids play sports.

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    The Plex Reviews in Other Languages

    Ask the Community - The Plex

    Is there free WiFi here? Anyone have the password?

    Does anyone have the managers number and email?

    The "President" of the Plex is Jim West jwest@gotoplex.com.

    Hello how can I get a reply back for my reservation?

    Hi Kalika- What kind of reservation do you have? Can you send me your email address? Elsa

    View All 13 Questions

    Review Highlights - The Plex

    Spectacular view of play, seriously friendly staff, and High Five Pizza makes some of the best in the county.

    Mentioned in 20 reviews

    Read more highlights

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    The Plex - venues - Updated August 2026

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