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    The Plex

    3.7 (437 reviews)
    Closed 4:00 pm - 10:00 PM
    Updated 3 months ago

    Services - The Plex

    Venue rental

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    The Plex current webpage advertisement for parties with rock climbing
    Kelly K.

    This rating is based on lack of communication by the facility to it's paying customers and not adequately staffing the venue so host staff of a birthday party are being pulled in many directions. My son had his 6th birthday party at the Plex. I specifically picked this location for the bounce houses and climbing wall. I scouted the place out in January and was told by the kid's corner team that for birthdays the kid's corner included both bounce houses and climbing. The website also indicated this at the time. I was surprised to find on the day of the party that the climbing walls had been removed and a new bounce house area was installed on the soccer field. My son was disappointed that there was no climbing wall, as was I. I had advertised on the invites that there would be climbing. My son and his friends still had fun. I did think the staff could have paid more attention to our party group. We were told to get there early to maximize bounce house time. Myself and most guest arrived 15 minutes prior to start time. However, we did not start walking over to the bounce house area until 5 minutes after our start time. Daniella our host said she was going to the front to direct people. However, when 2 pm came and she was no where to be seen I went to the front and she was checking in regular guests. Also the bounce house time ended at 2:55 pm. So we did not get the full 55 minutes. On an up note the food table was set up nicely. Shout out to Trey who did an excellent job and has wonderful customer service skills. At the end of the pizza party Daniella disappeared for about 15 minutes. She said she was going to be gone for 5. It was frustrating that the host was not present initially at the time of setting up to sing happy birthday. At the very end I voiced my frustration to event organizer Isabella Mendoza about how I was sold something different than initially advertised. She then proceeded to gaslight me and say that the climbing wall has not been part of the party package for over a year and is not in the contract and how I didn't read the information correctly. There was no empathy from her about the situation. She acted like I did something wrong. The only person who truly apologized and listened was Trey. In the end it would have been nice to hear "oh we are sorry that it was not clearly communicated that there would be no climbing wall." If this was said I would have rated this place a 4 out of 5 because the kids still had fun. But when you try to hide mistakes and not own up to them that is just not acceptable. Interestingly there are reviews on yelp from less than a year ago talking about birthday parties with bounce house and climbing wall activities. Please see review from Julia O, from Oct 10 2025 from Gilroy. Her review specifically says for her kids birthday they got to use the bounce house and climbing wall. Also see yelp reviews from Chris C. from San Jose on 10/27/2025 who talks about a birthday party with climbing wall. Finally a review from Thuyvi from Haywood on 4/26/25 which talks about a birthday party package with bounce houses and climbing wall. Ultimately, I wish I would have been given a heads up when booking that the climbing wall would not be available. I could have booked the party for the weekend prior when the wall was present or I may have chosen a different package. It's also rude to tell your guest that they read wrong when they extensively reviewed yelp and google reviews before the party, spoke with plex staff in person and was given no heads up about changes to the event space. Of note; this is not the first time the Plex does not update people. When I originally came to scope out the place I had intended to go roller skating with my family. No where on the website did it say the roller rink was down due to volleyball games. We found out at the door. There is a clear lack of communication with this establishment and it's customers which is troubling.

    California rolls (50 pieces) Beef quesadillas  Chicken tenders and fries Margherita pizza Pepperoni pizza
    Wendy D.

    We came here for my daughter's birthday party. Our party coordinator, Fernando, was so great and so patient with the children. He was so helpful with the activity, serving the food, taking pictures and everything. The venue charges 20% gratitude automatically but it's shared with all the workers. I wasn't prepared so I didn't have any cash with me to tip him extra. By the time I found some, he already left for the day Fernando, if you're reading this, I left some tip with your boss. We had so much food but personally I only had veggies dip and a beef quesadilla so I can only comment on these. They were both delicious.

    Wings, shishito peppers, garlic fries
    Jo P.

    The bar and food area was great. We came in a Thursday evening. Staff was fast and friendly. Drinks were really good.

    Thuyvi M.

    Had my son's birthday party here today and we had a blast. Our hosts Hanna and Johnny were both amazing. They were constantly checking in on us and making sure we were good. Drinks for our party were constantly filled and they prepared our spread. We ordered 4 different types of pizza, California rolls, and chicken quesadillas. The pizzas was quite good and the California rolls were fresh. I liked that I was able to come and just put out my decorations and they set up the food nicely with heat lamps and pizza stands. Plates, cups, and utensils were provided making it easier to enjoy the party. Besides having a party its a fun spot to catch a game and have a drink and some food. Tons of TVs all around the facility to watch the game. We enjoyed the little soccer action having our own indoor pitch and the rock wall. The jump house is more for younger kids but kids still had a blast. Only downside we had was the arcade. Half the games took our credits but didn't work. We also had tickets to redeem but there's only one vending machine for it and the line was long so we left. Kept the card for future visits. There are some current renovations atm but I hope it'll be updated and more new. Thanks Plex and team for the fun day!

    Garlic Parmesan Wings
    Ter L.

    Where has The Plex been all my life and how the heck have I been living under a rock, not knowing that this amazing place existed! Thank you to my sis who introduced me to this place. She frequents here quite often and threw out the idea of having an impromptu dinner. This place legit has everything you would need for some fun! Opened 7 days a week, The Plex had an arcade, a bouncy house, wall climbing entertainment, not to mention the many sports play areas. Food and drinks are available and I lost count of the many TVs situated throughout the complex. Dinner: TYSON'S UPPERCUT COCKTAIL TRUFFLE FRIES TERIYAKI CHICKEN WINGS GARLIC PARMESAN WINGS CALIFORNIA ROLL CABO CONSPIRACY STREET TACOS x2 CHICKEN CEASAR SALAD + CHICKEN Food is kind of pricy but it really is good. Def worth the big bucks you are shelling out. If you are able to make it for HH, you'll save yourself a bit of $$. Everything was thoroughly cooked, flavored well, and portions weren't too bad.. granted, we did go and order a whole lot. My daughter absolutely loves the inflatable jumpy houses. I like the convenience of being able to let her play and feed her all at the same location. Staff was helpful enough but attentiveness is lacking- make sure to keep a close eye on your kids especially if they are on the younger side. 5/5 stars. It was hard to get my kid to leave openly but bribing her with a few games at the arcades sweetened up the deal. She's been back a handful of times now and is always excited to make a return.

    Cam's 8th Bday
    Racquel A.

    We had both of our son's birthday parties at the Plex and we had the BEST host and servers! Johnny was amazing and provided us with excellent customer service! Along with Trey and Colton to help with the assist! Johnny was always there making sure we had our drinks in hand made sure we're all good with our food. He knows how to take great care of his customers! Andres is also an amazing host! He took care of us and made sure all the kids were happy and having a great time! If you plan to throw a party at the Plex, make sure you ask for Johnny and Andres because they will take grate care of you and your party!

    'Which one do you want babe?"

    Enjoy your $20 plastic cup of beer! I purchased a $20 card for my wife and I. Their wall of taps has about 30 beer choices, many of which we were unfamiliar with. I dispensed an "a spit" of a few of them into a plastic cup for her, and the 1 she liked I dispensed a full 12 ounces. Then I tried to dispense a a few samples for myself only to find all the displays read. "Tap Off". I asked the guy who sold me the card and he said the $20 was all used up and showed me his terminal documenting all the minuscule pours. $20 for 1 beer. We abandoned it on the table shortly afterwards and went somewhere else.

    Tom L.

    Have come here a couple of times for birthday parties and also helped some of our kids parties here. A huge place that has lots to do. It's a little pricey to do a birthday party here, but all the kids seem to enjoy it. The food options are pretty good. The kids love the arcade area and the bouncy houses. Definitely a place for adults and kidsi would love to see a big game here with a group of friends. Would recommend to anyone if you're in the area.

    "Goon Sqaud"

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    20 days ago

    Alex is a joy to work with. Great place to have watch parties and join your friends for a good time.

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    3 months ago

    This is a fun place to take the kids. Friendly staff and plenty of activities to do. A fun day to be had here.

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    4 months ago

    Great service! Super fun place to hangout and have some drinks., watch the game or even watch the kids play sports.

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    Page 1 of 11

    The Plex Reviews in Other Languages

    Ask the Community - The Plex

    Is there free WiFi here? Anyone have the password?

    Does anyone have the managers number and email?

    The "President" of the Plex is Jim West jwest@gotoplex.com.

    Hello how can I get a reply back for my reservation?

    Hi Kalika- What kind of reservation do you have? Can you send me your email address? Elsa

    View All 13 Questions

    Review Highlights - The Plex

    Spectacular view of play, seriously friendly staff, and High Five Pizza makes some of the best in the county.

    Mentioned in 20 reviews

    Read more highlights

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    Silicon Valley Capital Club

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    (180 reviews)

    Nice venue. We had…read moredinner with great service. Appetizers were short ribs, which were served grilled with some kim chee, and scallops that were served over something white pured. My favorite was the clam chowder soup, which was creamy, rich, and very tasty. We also shared a salad which had a spring mix, light vinegarette with some asparagus. It needed some kind of goat cheese or feta cheese as well as some nuts. For the main entree, we had a steak (medium rare) with unique onions (?balsamic grilled?) with broccolini that we enjoyed whereas the fish was a little on the dry side over a bed of rissoto. Dessert was creme brulee (good) and a chocolate forest cake (did not taste that great but maybe I don't like cherries like that.) Live music with guitar and singing was occurring in the lounge. That was lovely but it was a little too loud. The atmosphere is nice-- bar area with some table seating in the lounge area. We also liked the patio terrace outside which has fire pits and outdoor games. It has a lovely view of the downtown. (And remember that it does not get dark in San Jose in summers until around 9pm). The club also has a formal dining room, business conference/meeting rooms, ballrooms, etc. for any occasion. Parking is underground in the building and will be validated. Looking forward to our next visit.

    Hate to see this place go. Plenty of great memories here. it was a very spectacular place to hang…read moreout nothing like it in San Jose. They told members they were closing with less than a months notice. The Food was very tasty but it failed to fill you up. The social events were well attended. But you could somehow see the decline coming they never fixed the AC. How can you have indoor events in a business club with NO A/C ?? They literally had a swamp cooler in various events. Great place to have a virtual office/ meet up place to meet clients. Great place to network but sadly its leaving after 34 years.

    Guildhouse

    Guildhouse

    4.3
    (201 reviews)
    $$

    Honestly my favorite social space I have ever been to!…read more I flew all the way to attend an esports event, which was ran great through the venue. When guildhouse opened to the general public in the afternoon, the atmosphere lit up. It's so casual and just a nice place to come and relax with your friends. There are a ton of amenities, whether it's board games, video games(both PC stations and console stations), and esports streams displayed the whole time. Such a great place if you want to avoid typical bars and want a gaming or anime themed environment!

    This is a great venue for hanging out, especially if you like playing games--whether it's a…read morefighting game, League of Legends, tabletop games, or even mahjong, there is something here for everyone. There are weekly tournaments, a PC area, and plenty of board games. Because this spot is in downtown SJ, it can be a bit difficult to find parking, though for $10-20 you can find a spot in a nearby lot or parking garage. It is a spacious venue, and there is always something going on. They occasionally do get rented out for events, though, so I'd recommend checking ahead of time, especially if you're not a regular. The staff here is great; everyone is really friendly, and the bartenders are quick and accommodating. The food here is decent, though it can be a little slow in coming out. Their selection of drinks is solid as well, and the bartenders are helpful in making recommendations if you're unsure. Overall, it's a really great spot to hang out after work--there is free WiFi, a ton of space, and a lot to do. I'd recommend figuring out when they're hosting events you enjoy or coming by with some friends if you're interested in board games.

    The Plex - venues - Updated June 2026

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