First off let me just say, Oaktops is Family Owned and not farmed out to some corporation. Your…read morerent is the same every month unlike our neighbors at Bella Vista and The View. Beyond the EXTREMELY reasonable rent, Oaktops has the greatest community. Everyone looks out for each other and that includes Management. Let's take a moment to talk about "Management" At Oaktops we have Jana and Heather. They along with the Super, Manuel, have created the nicest, cleanest, safest environment you could ask for in Apartment Living. Nothing is ever an issue when speaking to them. If you have a problem....they fix it, that's it. That simple. I have been here 4 years. I moved in to clean carpets, freshly painted walls and great appliances. My dishwasher started acting funny and Manuel came to look at it. He made an adjustment and it went back to working again. But then it did the same thing. Fix it again? NOPE!! Not doing that. They just ordered me a new dishwasher. Now, let me just say it wasn't ANY dishwasher. It was a top of the line all stainless steels gorgeous and SILENT dishwasher. I was in heaven. And when my refrigerator started making "lakes" in the bottom under the produce bins. Same thing. Brand new, peal the protective plastic off it (I didn't have to I requested to lol) even better then the one before Refrigerator!! Bottom line there is a reason we have tenants here for 20 plus years. Because we are seen as people, not tenants and that is a culture the Owners started and I hope spreads like wildfire. It's a joy living at Oaktops and I doubt I never leave. Oh and they have great reasonable amenities that are logical and useful unlike the places charging for community living rooms. We have free laundry and the option to rent a storage unit on site. Oaktops makes apartment living not only easy but enjoyable!

My husband and I lived at Oaktops for close to two years and have nothing but wonderful things to…read moresay about it. Jana, the property manager, is by far the most attentive, transparent, and caring property managers we have ever had. Manuel, the lead maintenance associate, is an extremely hard worker who is very thorough and timely when it comes to addressing any issues that arise. The safe and quiet atmosphere at Oaktops along with the incredible view of Marin County is truly unbeatable. Had we not moved due to a job relocation we most certainly would have stayed for much longer. To anyone looking for a place in the San Rafael area I highly recommend Oaktops as you will not be disappointed.

This place is fantastic. Quiet, great views, pet friendly. Neighbors wave at each other yet keep to…read morethemselves. Property Management is kind and Maintenance is professional and prompt. Great value for Central Marin. If I had one gripe, it would be the lack of guest parking/poor striping on existing hillside guest parking (people don't know how to park without striping- with striping you could fit 7-8 cars there, but people park badly so only 5 fit. Missed opportunity.) But that doesn't stop me from giving them 5 stars.

I have moved many times during my 15 years in the United States, and Woodlark Residencies is truly…read morethe best apartment community I have ever lived in. If there were a ten star rating, I would gladly give it a ten. If it were not for a sudden job change, I would never want to leave this place. Our home is an upper level apartment with a stunning view of the town. From our bedroom window, we can even see the peak of the mountain. Sunset is my favorite moment of the day, when the sky turns soft pink and fills the entire view with warmth. During the rainy season, the scenery from our spacious balcony feels like a fairytale, with mountains wrapped in clouds and fog and the Corte Madera Creek flowing below. Living on the second floor gives us high ceilings, which make the space feel open and bright. The apartment has been beautifully remodeled with modern appliances and updated kitchen countertops. We also have a central cooling and heating system, which is rare in this area and makes a huge difference during warm summers. I truly enjoyed the beautiful landscaping and flowers throughout the community. I swam in the pool, worked out in the gym, and even made a good friend next door. The people here are genuinely kind and welcoming. Orland and Louis treated us like family, which made this place feel even more like home. Most importantly, I want to give special thanks to Gaea, the property manager. She is thoughtful, kind, and always ready to help, especially during difficult moments. She truly cares about residents and went out of her way to make our moving transition smooth and stress free. One of our family's most treasured memories is spending peaceful and happy time on the trail along the Corte Madera Creek just across the street. Woodlark is a tranquil and safe community with some of the best schools, making it an ideal place to raise a family. If I had to mention one very small drawback, it would be that gym access is a bit limited. Aside from that, Woodlark Residencies has exceeded all expectations and will always hold a special place in our hearts. As a bonus, online grocery deliveries are brought right to your door, which makes daily life incredibly convenient.

We love it here! 3…read moreyears later and still like our upgraded 2 bedroom apartment. The ground floor apartments all have a fenced in yard - made our dogs love it here too! Super nice wood floors and crown molding (love that). My favorite if the sparkling pool and clean jacuzzi all year round. Never had a problem with any of our neighbors, great laundry rooms, and the manager (the new one the last two years) is super duper! Always helpful and attentive. He's upgraded the apartments , the parking areas, the grounds in such a positive way. Made it a really nice environment. The maintenance chief, Sal, is always timely and he know's what he's doing. Between Dante (manager) and Sal the grounds are green and flowers in the spring and summer make it a wonderful outdoor experience. Private covered parking rocks too. Best we found in all of Marin for the rent, and especially the pet friendly atmosphere. You would want to live here!

very bad .Don't rent…read more I definitely do not recommend this place. The landlord and property management are both very poor. Communication is difficult and uncomfortable, and when problems come up, they are not handled in a timely or reasonable manner. As a tenant, I feel that there is very little consideration or respect for renters.

I lived here for years. When I moved in, it had a horrendous reputation. When the manager…read moreChristopher came in, it was a great thing for the people living there. He turned it around and within a year, it was the go to place in Novato! Some problem, people moved in, but Christopher was always on top of it, and keeping them in line. If you did not like Christopher, you were probably part of the problem. Our work orders were handled quickly, and the follow-through was amazing. Was extremely sad when Christopher left.

Avoid these apartments at all cost. I currently reside here and from the mold to the roaches and…read morethe the staff at PFI it's a joke. They're horrible on fixing things in a timely manner. They will start construction outside your home without notice, and they ignore your problems for weeks in. I'm a single mother with 2 kids I work my ass off, to pay this 2500 a month rent and it's not worth it. I suggest no one moved here unless your ok with Roaches moving in too. Because the whole complex is infested. They honestly need to knock down these apartments and got them, fumigate and rebuild.

I lived here for 5 years. I would have lived here for as long as I was in Marin, but they only have…read more2 bedrooms and our family out grew our place. The staff, Jodi and Randy, are the very best. They are really reachable and friendly. Randy is quite possibly the speediest maintenance person ever. The company that owns Crooked Oak is also quite good, as they have set up a great online presence that allows you to pay rent online, as well as maintenance requests. The property gets better all the time too, with small but important renovations that make it just a nicer place to live. They accept cats and dogs, and fortunately the people with dogs do a great job of cleaning up after them. The neighbors are nice and generally quiet. I really can't recommend them enough. They are quite possibly the best apartment complex in Marin. (I have personal experience with three of them, and through friends 4 more. Of that sample, they are by far the best.) Each unit is quite nice and has a washer and dryer in unit. The only thing they could do to improve the units is to make them bigger, and add ac, neither of which is really feasible without just building a new complex.

I lived in this apartment for 2.5 years and had a good experience overall--well-maintained…read moreproperty, friendly neighbors, and no issues during my lease. Unfortunately, the move-out process was a major disappointment. I didn't receive any update on my security deposit within the required 21 days and had to follow up myself. After 28 days, I was told not only was my full deposit being withheld, but I was also being charged for carpet replacement, cleaning, and even an extra day of rent--despite leaving the unit in excellent condition. They also charged for normal wear and tear, which is not allowed by law. Over 45 days later, the issue remains unresolved. The office manager has been unhelpful, and I haven't been able to speak to anyone with the ability to resolve this. Final advice: If you rent here, document everything and take photos when moving out. Don't expect your deposit back without a fight--management is unresponsive and disregards tenant rights laws.

I just wanted to let everyone know what a great place this is to live. Laura, Sharon and Ronald…read morekeep everything working well. I am truly grateful for the care they give to making our homes a safe and happy place to live. It is very apparent that they care for all of us, and the improvements and overall feeling that this is a community of good people. I highly recommend anyone living here. -and this is me saying thank you. Your the best!

THERE ARE COCKROACHES ALL OVER THE FUCKING APARTMENTS!!!! They have been infesting this unit for…read moreawhile and even with measures to get rid of them I.e bait traps with boric Acid, pesticides and natural remedies they have been making it impossible to sit down or sleep comfortably!!!! THIS IS INSANE!!! The State health department should be notified immediately!!!

The Manager Tiffany has always a smile and stays on top of what is needed in the Apartments. Chris…read moremaintenance goes beyond the call of duty! It is nice being in apartment and if anything goes wrong both Manager and Chris are on top of things with a smile!

Bridgecreek looks peaceful at first -- mature trees, quiet pathways, a pretty name -- but living…read morehere tells another story. The real issue isn't the property itself; it's the management behind it. I've lived here long enough to see how little accountability exists at the top. Communication with the office is inconsistent, dismissive, and often downright unhelpful. Requests are brushed off, follow-ups are ignored, and there's a sense that management just doesn't care once you've signed your lease. You'll get polite words when it's time to renew, but not much support when there's an actual problem. To be clear, maintenance is not the issue. Alex, in particular, is responsive, kind, and genuinely cares about residents -- he's the one bright spot here. He shows up, follows through, and actually listens. It's unfortunate that management doesn't match his professionalism or reliability. Another frustration: the pricing is completely backward. My unit is not renovated -- older flooring, original cabinetry, dated fixtures -- yet I'm paying more than residents in newer, updated units. There's no logical explanation for it, and management won't give one. You're essentially paying premium rent for below-average conditions. Noise levels vary depending on your building, parking is tight, and guest spaces are scarce. But the bigger problem is the lack of fairness, communication, and consistency from the leasing office. It's not just an occasional oversight -- it's a pattern. Bridgecreek could easily be a great place to live. The property has charm, and the maintenance staff do their best. But until management learns how to communicate with residents and treat people with respect, the experience here will continue to fall short of what it should be -- especially for what they charge in Novato. If you're looking for a well-managed community where your rent actually matches the quality of your apartment, keep looking. Bridgecreek has potential, but management makes it an exhausting place to call home.

Moved here with my roommate - when the boyfriend moved in, we stayed in the same building. Other…read morefriends moved in upstairs. We made ourselves a little community here. The property manager is efficient and personable (an important point for me). The maintenance man is a genius and can fix anything (how does he do that?). They keep the grounds and pool well maintained. Periodic rent increases have been at or below the rate of inflation. If you like apartment living, you'll love this place.

Great place to live. Management is always available to assist. Clean and the people are friendly…read moreand family like. Rent is kinda high, and doesn't balance with our economic status, at this time, management is strict when it comes to increases, policies and procedures.