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    Creative Tech Owl

    5.0 (1 review)
    Open 9:00 am - 10:00 pm

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    The People's Geek - Completely mangled my laptop. No wonder he was so pushy for me to recycle it, he wanted to get rid of the evidence of his HORRENDOUS work!

    The People's Geek

    (13 reviews)

    East Deering

    Checkout my Google review to see how they MANGLED my first generation MacBook Pro!…read more I brought my first generation MacBook Pro in to recover some data. The battery would not fit inside the compartment, besides that the exterior of the laptop was free from any major damage (though it was worn in from 10+ years of use). I was told the brand new (still in package, purchased from Walmart ) flash drive I brought in did not work, so I was put in a situation where it was easiest to purchase what they had. I did not want to complicate things, so I went ahead and gave them the ok... When I went to go pick it up I was kind of surprised at the price, it was a tad bit more than the rough estimate I received over the phone from Ben. But that wasn't an issue, I was excited to finally get my beloved data! I was so excited I did not fully realize how much of a makeover ole' Joe did on my beloved MacBook. It now makes sense why he was pushing me to recycle it, get rid of the evidence of his HORRENDOUS work. My mind is absolutely blown he could keep a straight face when he handed me this laptop. He seemed agitated that I asked him to screw the housing back together, it was literally wide open, you could see the motherboard as clear as day. He snapped it back together and then mentioned there were some more screws, which he did not offer to put back in. So I had to say: "yes Joe I want the screws from my laptop". This would be obvious to anyone besides a Genius like Joe. I would NEVER bring anything to these people EVER again. I literally cannot believe the damage he did to my laptop. He completely ruined it. I had the laptop previously looked at and it would of cost $3-$400 to fix, at the time I opted out to just buy a new laptop and recover the data later. I wanted to hang on to the first generation MacBook Pro because it was something special to me, I liked having the possibility of having it fixed. Now it is literally DEMOLISHED. Look at the final invoice under Notes: "4. Reassembled device ....." Look at the picture! This is what he deems as a "reassembled device". Literally wide open with tons of screws missing and the keyboard completely torn up. Joe you are a Genius!

    Nothing extremely technical -- helped me set up my new smart phone and install and coordinate with…read morenew router -- basicly set up home network properly. Was done professionally and hassle free. Would recommend.

    Creative Tech Owl - itservices - Updated May 2026

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