Locally owned business, that's a plus…read more Keep your receipt if you buy fish. Even if they remember you coming in or you have the bank app proof of purchase, they won't honor the warrantee.

Great great store. I have been buying food, hog/car toys and treats for at least 12 years. I…read moresuggest this store. Just compare it to PetSmart next to it. And it operated by local people

I adopted my wonderful cat named Trish September 1st and I could not be more thankful for the…read moreHumane Society of Central Illinois! I also appreciate the semi-extensive application process to ensure the safety of adopted animals.

I got my cat, Lady, here. She was vip because of her age so she was free of charge. I've had her…read morefor five years now and she is the best animal I've ever know. The sweetest and funniest cat- she acts like she's glued to me. We originally went to get a cat for a companion for my grandmother (whom I live with). She was so friendly and curious we fell in love right away. We were able to take her home that same day. I don't know what the first ten years of her life were like, but I am satisfied knowing the last five have been full of love.

I used to live in the area and He has the best corals and fish anywhere! He quarentines everything…read morehe gets in for 2 weeks. The corals he gets are either ones that Charlie propegates himself or gets them from overseas direct from the suppliers he has personally visited. He is now available online and Ships all over the US. His prices are extremely competative and the fauna is A+++!!! Definitely get in touch with charlie for all your saltwater coral and fish needs and he can get very rare specimens if you ask!! I have had several book quality corals that were definitely one of a kind!! Did I mention that he is one of the largest distributors of Saltwater corals in the Midwest!!

My husband and I stopped in today to check out the shop. Charlie was super knowledgeable about the…read moresaltwater which was the specialty in the shop and also freshwater fish. Can't wait to come back and look at all the corals & wreaths again!

A. B. Hatchery is my preferred provider for lawn and garden services. Bill demonstrates exceptional…read morecommitment to customer support and has been instrumental in assisting with various projects; his expertise contributed to the exceptional quality of the grass at my brother's dog's burial site. I strongly recommend A. B. Hatchery to those seeking reliable and friendly local service.

Great Christmas tree and wonderful selections and service by loading the tree into my suv.read more

The associates working at the store on 2/19/2024 were very knowledgable of the products they sell…read moreand were very helpful during my visit. Sarah was one of the staff who helped me select the Bosscat Raw Turkey frozen entree. I was specifically looking for this raw cat meat and I was very pleased to see they carried both turkey and chicken entrees. She showed me where the product was stored in the freezer. I picked out one 16 oz container of turkey which was $14.99, and brought it to the counter. Sarah was very kind to tell me that this product was on sale for buy one get one free! What a deal! I went back immediately and got a chicken container. I also asked the staff if they sold tofu cat litter, which unfortunately they do not carry. She showed me the litter they carry but it was not the same as I was wanting. When I was paying for the meat, Sarah gave me a free sample of their organic dry cat food. It was nice to get a sample, I will probably give to another cat owner though or just give the sample as a "treat" since I don't feed the cat dry food. It was a nice touch though! I was a bit uncertain if I wanted to get more because I needed my cat to try the meat first. I only bought the two containers, and it turns out the cat does not like the product by itself (strange). I had to mix the Bosscat turkey with another raw meat he likes, and lo and behold he ate it. Success! It is a nice little pet store and good to know they carry the Bosscat.

Very over priced. Staff is unknowledgeable. I've asked questions and they have no idea what I am…read moretalking about. Hours of operation are terrible.

Lori is so sweet. Always so helpful. She goes the extra mile to make sure your happy.read more

the animals care are definitely a issue. dead animals in some cages, reptiles not having any of…read moretheir needs meet besides heat. owner does not care about the animals best interest, especially with some of the furry animals and fish. support a business that cares about their animals. reptiles that need uvb did not have that. no water. fish that are meant to be kept alone were not. fish were being advertised to be kept in a small glass bowl (prob about 16oz) some animals did not have food in cages aswell. bird cages were caked in feces. birds also did not have any enrichment, or perches or proper food for their species. the shop cat was very sweet tho and in good health. that's about the only positive.

Went to purchase a bubble tip anemone and only two tagged species of anemones available: bubble tip…read moreand mini carpet. Purchased the anemone only to discover when I got home it was a long tentacle. No tags were up showing mutiple AC species on sale either. This store needs intervention to ensure policies are in place. Now I'm stuck with an anemone not really suited for my nano tank.

Simply put, don't buy fish here. They low does all the tanks constantly for ice and now it appears…read morethey have med resistant ice in their tanks. Sick fish, dead fish ,all the time. If you ansoutley can't help yourself, use a quarantine tank for two weeks before letting their stock into your tank.

I really like this store compared to Petco or Petsmart. Prices are lower and the service is a lot…read moremore personalized. Shout out to the person who takes care of the aquatics section. The fish always look so healthy and happy. I even saw a ciclid with a fresh brood of baby fry in a tank all to themselves. The associates are very nice and alway help me get the fish I'm looking for. The betta selection is modest, but they are all very healthy and vibrant when I come browse. Love this store. I always stop by after groceries.

I received notification as a text advertising a $5.00 nail clip, so I went to the store with my…read moresmall dog. When I got to the back of the store where the grooming station is, there were no dogs being groomed, and the two groomers were sitting, laughing, and one was eating. I said I was there to get my dog's nails clips (I was carrying my pup), and the one eating said, "You'll have to make and appointment and come back later because we're busy." I replied, "It would take you five minutes and no one's here." They both shook their heads no. Seriously--no dogs there--there were two of them--and they didn't have time for a five minute nail trim on a tiny dog? I shop here all the time, but I'm rethinking my loyalty now. I can do walk-ins at Paws Up and receive friendly service EVERY TIME. Yes, it might cost a little more, but the customer service makes it worth it. Sorry Pet Supplies Plus, but you get a Pet Supplies MINUS for a grade.

We ordered some special squirrel food for my sister to pick up . The person on the phone even knew…read moremy sisters name because she said we sound alike! What a great experience and a good laugh. And this from LasVegas to Normal... it's a small world

Awesome store! Great customer service, and lots of products. A great selection of stones as well as…read morebird supplies

How sad is it when you can't count to 10 I emailed them so we will see?…read more My last order I had a dead pleco, ordered 2 the 2nd 1died the next day. I was given a partial refund on the doa, why I was shorted on the refund God only knows, shorted about 5.00. I also noticed that negative feedback was also missing on their site, no phone number should be a WARNING TO ALL!!!!!!

Ordered plants, blue shrimp and rili shrimp. Moss was very small, water lettuce in bad shape, the…read moresmall grass was ok but very, very little of it. All shrimp arrived alive, none berried, no extra. 4 of the rili died within 2 days. One blue died. Texted company, emailed, sent pic of plants. No response. I wouldn't order from here again. For the price, and the good reviews, I expected more. Thanks.