I had the BEST facial ever with Heidi. Her attention to detail was amazing. She is so kind and…read moreunderstanding of what your needs are. I was so relaxed that I could barely walk out of the salon.

Today, my wife and I booked a couples massage. The building was easy to find, with ample parking…read morespace. The decor was wonderful, and the ambiance was amazing. We enjoyed the atmosphere as we had a brief wait until our appointment. The massage itself was superb. The therapists were very in tune with our needs and comfort. However, when the massage was over, there was a woman behind the counter who was noticeably unfriendly and unwelcoming. She displayed a scowl on her face as if she was a form of security, watching our every move. Kind of weird... Would we go back?? Maybe....

Updated review as can't edit from last 3/2025 : previous 1 star review- I was given the wrong name…read moreby staff member and I'm Not sure why... The terrible facial mentioned in the previous post was by Jaclyn - not Leanna. Have had Leanna after I asked to see someone else and she was wonderful, professional, clean and lovely. Jaiden I continue to recommend for massage. I continue to visit as outside of that one very negative experience with that one facial with Jaclyn, I have had a very pleasant and worthwhile experience with Leanna for Facials and Jaiden for massage.

Terrible customer service. I had a gift massage given to me on my birthday. It was given on a piece…read moreof paper that got misplaced when we cleaned up from the party. They told me they don't keep records of gift certificates and if I didn't have the piece of paper there was no way they could help me. They told me to reach out to the person who gave it to me to ask if they could find the email - which felt like an awkward ask. So I lost out on my gift, but they still got their $$. No loss to them. Really unhelpful and really poor customer service and business practice in general. Who doesn't track gift cards?

This place is amazing, excellent therapists, they help me so much with my hip and legs pain, highly…read morerecommended. Very Clean and quiet place.

Best massage in the area! None of the foofiness of a spa--this is a relaxing professional office…read morein an office building by Lake Saltonstall (easy parking--bonus point!). David Engler's been a massage therapist in the area for over 20 years and really knows what he is doing, and can customize the session depending on what I ask for--de-stress, work on a sore neck, need more energy, want to feel more balanced, more pressure, less pressure--whatever. He's very calming to talk to and there's no sales pitches for products. I'd go weekly if I could (some of my friends do, and there's a discount for buying sessions in a bunch).

I have had a wonderful experience at Glow. Janyce is very professional and she spent time…read moreexplaining the different types of services. I never felt pressured to buy products. In fact, Janyce was quite generous with numerous samples. From the first time I had my facials, I was hooked! The salon is peaceful and serene. I will continue to treat myself to the services at this special spa. It's all because of Janyce!

The best facials around! My skin is so healthy & bright from Janyce's specialized hydra facials!…read moreLovely place and great services!

Glowing is an understatement, I am so cleansed, exfoliated and oiled. Collete is the best. Will…read morekeep going!!!!!

I've been going to Elm City Wellness the past year for both Community and Private…read moreAcupuncture...mostly seeing Dr. Stephanie Carey-Northrop. Having previously experienced the benefits of Acupuncture outside of CT, I was excited to once again have access to Community acupuncture. My experience was so positive, I started mixing in some private sessions for various physical ailments in my shoulder and leg. I've continued to attend Community acupuncture for monthly maintenance, such as allergies and general stress. Overall, the environment is dialed in with a solid retail offering and friendly staff.

the services were okay but nothing special. Honestly they really need to work on their hospitality…read more When people are paying $300-700. They expect a certain level of kindness and to be welcomed. "Sit here in this chair" rather than saying please take a seat for example. We weren't welcomed or even greeted it was "last name?" and it was the same thing at checking out "last name?" Not oh how were your services or did you enjoy your time with us? I wasn't impressed to say the least.

Went in for microblading in May of 2025, worst decision of my life. When Doreen did my eyebrows…read morethey were uneven, not on brow-line and misshaped (one higher and arched the other extremely low and straight)and a huge gouge which still isn't healed. I asked her about this and she said don't worry they look fine. Called a few times expressing my concerns about the appearance and that I was having a reaction to the pigment. Doreen was very off putting and said she didn't care about their current appearance that I just needed to wait for follow up appointment. The redness and pain kept getting worse so I went to Dermatologist and was told it appeared to be an allergic reaction to the pigment and not to do any follow up. I told Doreen about this and once again she dismissed my concerns and insisted I do the follow up. Now, 5 months later I still have scarring and pigment "blotches" nowhere near where my brows should be. I will not follow up based upon my Dr. advice and recommend NO ONE let her butcher their face. Services Microblading

I have had several massages with Jennifer and have been quite satisfied. She's very professional,…read moreand her massages are relaxing and very enjoyable. I always look forward to visiting her.

As a former licensed massage therapist, I'm pretty picky about my massages. I have now had two…read moresessions with Jennifer and plan to return. She is uniquely gifted and offers a creative, soothing, and individualized session. Jennifer has an amazing touch and great pacing. As she works, she skillfully uses hot stones, heating pads and hot towels to help soften up your tight spots and soothe your nervous system. She also uses the Ashiatsu bars to walk on your back. The only downside is having to peel yourself off the table at the end of the session. I could have just drifted off to sleep for hours. The office is easy to find and conveniently located, with plenty of parking. Today I was able to get an appointment in just a couple hours' notice.

I went there for for float session. The facility was immaculate. The staff were very friendly. I…read morehad to wait a bit for my friend to arrive and was offered water and to have a seat until she arrived. They have a decent selection of music and lighting to choose from for your float experience. They supply ear plugs, both the wax ones and the ones that go in your ear. They also supply body wash, shampoo & conditioner. After your float they have a room with hairdryers and other items you may need to get ready. The Float itself was so relaxing. They said it takes about 45 minutes for you to really relax and that is spot on. The total experience is 1 1/2 hours and such a great experience. To be able to just unplug and relax weightless in the warm epsom salt water is incredible. After the Float staff checks in on how your time was and offers you tea or water and a space to continue to relax. Loved it there, love the experience & I look forward to going back! Well worth the money,

Ripple Float is a beautiful relaxing spa haven located next to the Omni Hotel in downtown New…read moreHaven. My mother and I went there during the weekend of my sister's graduation from Yale's School of Management(Go Bulldogs!). We booked while we were in Philly for our layover and had trouble scheduling online so we called the office. Olivia immediately scheduled us for a full spa day on Sunday and then we decided to do a separate float on Friday before dinner. Olivia was so kind and happy to help us. When we arrived on Friday we were greeted by Jade to prepare for our float session to sign our waivers. We were taken to a beautiful room with cozy blankets, salt lamps and calming lighting to begin our journey. After watching the informational video for our float session, Jade walked us back to the our separate rooms. The space was so clean and welcoming. We each had our own individuals rooms with a shower, float bath, robe, slippers and toiletries. It was an expectational experience. When we came back on Sunday for our full spa day which included a 3 min cryotherapy session, 1 hour float, 1 hour massage with Jalisa and Stephen followed by an hour sauna session. The deep tissue massages by Stephen and Jalisa were otherworldly. I usually ask for a deep tissue massage but never felt that folks were able to get deep enough, this was not the case. Both my mother and myself felt that every knot we had in our bodies was released and cared for during our session. There were multiple times I felt that multiple hands were on me though it was Stephen and my mom felt the same way with Jalisa. All staff at Ripple Float ensured we were comfortable, hydrated with their many free selections of tea, water and kombucha (available for purchase). We are both looking forward to returning for another full spa day when we are back in the city.