I had the BEST facial ever with Heidi. Her attention to detail was amazing. [[HIGHLIGHT]]She is so kind and understanding of what your needs are.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was so relaxed that I could barely walk out of the salon.[[ENDHIGHLIGHT]] read more

The massage therapist are great. The policy for cancellation isn't. They should be notifiying customers of their up coming appointments especially made a month i n advance. Step up to 2026 read more

Today, my wife and I booked a couples massage. The building was easy to find, with ample parking space. The decor was wonderful, and the ambiance was amazing. [[HIGHLIGHT]]We enjoyed the atmosphere as we had a brief wait until our appointment.[[ENDHIGHLIGHT]] The massage itself was superb. The therapists were very in tune with our needs and comfort. [[HIGHLIGHT]]However, when the massage was over, there was a woman behind the counter who was noticeably unfriendly and unwelcoming.[[ENDHIGHLIGHT]] She displayed a scowl on her face as if she was a form of security, watching our every move. Kind of weird... Would we go back?? Maybe.... read more

[[HIGHLIGHT]]Lauren is amazing...she always takes the time to listen to what and where I need the most work during the massage.[[ENDHIGHLIGHT]]...I always leave there feeling amazing read more

I booked a couples massage for my partner's birthday and it was amazing! The massage was $180 for both of us for a 60-minute Swedish massage. Our masseuses were awesome and checked in on the pressure throughout the massage. The place is pretty quaint and not the most modern but it's cute! I would definitely visit again! read more

Rain Wellness Spa - Day Spas Near Me - Branford, Connecticut

[[HIGHLIGHT]]Can't speak to their services (for which they have great reviews), but reception and customer service leave something to be desired.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I called on Friday evening (3/27 at 5:40pm) hoping to make an appointment for the following Monday. I was immediately put on hold as soon as they picked up. They left me on hold for 15 min and then hung up.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When I called back around 5:55pm, it went straight to voicemail. I understand they close at 6pm, but I called 20 min prior to that to make sure I could reach someone.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I left a voicemail but by 9:30am the following day I hadn't heard back so I called again to book.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The woman who answered was pleasant, but said she didn't think a massage therapist would be available on the Monday. She'd check with them and call me back right away. I never received any call back.[[ENDHIGHLIGHT]] In the end, I found a competitor one town over with even better reviews to book my massage and facial. [[HIGHLIGHT]]Sad day that I didn't get to try this place given we've driven by it a number of times and was curious to go, but I wasn't about to call a third time to book $300 worth of services.[[ENDHIGHLIGHT]] read more

The website is easy to navigate, and the location is a bit tricky. The parking is in the back - as is the front door. I initially booked a Rain signature facial, which I enjoyed as my first facial. The private waiting room is so relaxing! After consultation with my specialist, I decided to try an oxygenation facial. ALL the creams and scrubs smelled delicious being massaged into my face. She explained each step and what it does. My shoulders and feet were given a mini massage as well. I look forward to trying other facials! read more

[[HIGHLIGHT]]Everyone was friendly, the service was great, and the price was fair.[[ENDHIGHLIGHT]] Will definitely return for another facial. read more

I will not go to any other spa. Even as I have moved and now live more than 25 minutes from this location, I still book all my massages with Theresa. She is knowledgeable and experienced. Online booking makes scheduling easy. Spa offers many services, Including tanning and a salt cave. I always leave feeling relaxed and my muscles are thoroughly worked. Can't wait for my next visit! read more

Rain Wellness Spa - Day Spas Near Me - Branford, Connecticut

What a beautiful experience. Walked in to a salted room with white salt on floors so we had to wear clean white. One person in our party forgot theirs but luckily they had several for sale. The walls were coated with salt as well with soothing music and gravity chairs with blankets You just sit back with your blanket and breathe the piped in salted air. Walk out feeling so relaxed and refreshed. Anything you red you just ask. They will help you. read more

Carmen gives the very best facial! She is so sweet, takes care of you like you're the most important facial she has ever given and I can't wait to see her again. Its hard to explain--but this is her calling. She is so invested in taking care of you and ensuring your experience is the best of the best. Thank you, Carmen! read more

I got a remarkable 60 min deep tissue massage with Karen. She balanced relaxation and muscle work beautifully. I cannot recommend her enough. I will definitely be back! read more

I love this spa! I love the salt cave as well as cranial sacral therapy! The staff are friendly and got out of their way to make you feel comfortable. Today I got a Swedish massage. Kat was my MT. She was terrific! Asked if I had anything going on, and what brought me there. (stress what else?! Lol!) She was attentive to the knots in my back, shoulders and arms. Highly recommend! read more

Fantastic facial! Carmen was incredibly talented. You should definitely ask for her! Not only did she make my skin glow, but the neck, shoulder, hand and foot massage were a welcome addition...It was so relaxing! read more

I would have loved to give this place a five! This was my second visit. The first time I went the front desk staff were not very nice but the service was amazing so I said let me come back a second time. I arrived and provided my name, the reception desk began to laugh, they claimed that they weren't laughing at me. They checked me in and then I stood around awkwardly, being this was my second time I knew they had a relaxation area where I could wait, but didn't know if I can go ahead. So I asked, they said sure why not. I then sat there for a long time. My esthetician was prepping the room. When I entered the robe was damp, the sheets were damp, they just washed everything and she apologized I just removed the robe and then asked for the warmer to be on in which it felt like a sauna it was too hot. I asked her to turn it off. I went to check out the esthetician seemed rushed, the front desk staff just asked for my card and then continue to talk amongst themselves they checked me out, gave me my card and then they were complaining about a customer who called over the phone attempting to make an appointment. They were very rude. Quite sad to have to write this because the facial felt okay if it wasn't for the sheets, robe and sauna bed . On to find another place for my facials. read more

I have been to Rain for the Salt Cave, which I absolutely love! You will be relaxed and breathing easy.

I've been here before, I've had Liz in the past who apparently is no longer there which was a big disappointment b/c the quality of the massage is why I went back. Although my massage therapist was very nice, I felt like she was just rubbing me, no real technique. Things seemed very different since my last visit.. I'll try to explain. In terms of ambiance. Decent. Nothing special. Noticeable issues... there is one very small bathroom to change in. The lockers are falling apart and very small. When I tried to fit my clothes, coat, sneakers and purse in the locker- it pushed the back wall out. I also had trouble locking and unlocking the lockers. Onto the "relaxation room"... there was water for tea that I had to heat myself, no sugar or cream available. Lights were out here and there... then some employees came in to try to fix a light bulb while I was trying to relax. Really? You couldn't have done that before opening? There were plenty of clients (I'm assuming) in street clothes.. walking in and out of the door located right next to the "relaxation room"- it was pretty noisy, there were even kids in the waiting room. So on the plus side. Everyone who worked there was incredibly friendly but this just isn't the spa for me. If anyone knows where Liz went- please message me. read more

I love this spa! Best one in Branford. I've gotten facials, massages and pedicures here and I'm never disappointed! I gave 4 starts for two reasons, one of the reasons being the massage and facial room off of the nail room isn't a good idea. You can hear all outside noise from guests talking to people walking by.. it takes away from the whole relaxing in peace and quiet aspect. My second reason being last time during my pedicure appt one of the workers came from outside the waxing room and waved two dollars at the girl doing my pedicure and goes "two dollars! That's all she gave me!! I have to have your damn cooch smell in my face and all you give me is $2!" I'm almost positive her guest heard her.. because the guest walked back into the room and told the worker "I had to go get change I'd never give you a $2 tip" Although the comment wasnt directed at me, I found it extremely unprofessional and kind of uncomfortable as a guest to sit there and hear this comment. I work in the same field so I understand why she was upset with the tip amount, but it still wasn't ok. I love rain wellness spa, and I highly recommend to everyone. read more

I booked a body scrub for myself as part of my birthday week celebration With Heidi, who I was told is the owner. When I arrived at rain, it wasn't clear where the entrance was and I ended up on the second floor instead of the first. Upon entering there were three young women sitting behind the glass in a very small crowded entry way, who barely acknowledged me, and I had to engage them. I was ushered to a waiting area and then to the room for my service which had a heater running, and was boiling hot. Heidi entered the room and I asked her to turn the heater off since it was a warm day and a small room. She briefly explained the procedure and left the room. There was no robe or slippers for me to put on, so I got onto the table which had no face cradle. she said I could just lie on the table but that was uncomfortable for my neck so she got a face cradle, and then could not figure out how to attach it to the table and folded a towel for my head. She proceeded with a scrub, which was OK, but she seemed not really interested in what she was doing. After the scrub, I went in for the shower and there was a small towel in the shower, but no robe or slippers for me to get from the table to the shower. When I returned from the shower, it was chilly in the room so I turned the heater back on. I felt that she should've anticipated that I might be cold and do it for me, but she didn't. The rest of the procedure was just OK but nothing exceptional ..upon leaving and paying the three young women were sitting behind the glass eating potato chips and more interested in talking to each other than customers. I wanted to use the ladies room, but there was a sign on the door saying out of service. I paid and left very dissatisfied with the whole experience. This business should not be called a Day Spa because it wasn't anything like any spa I've been to, and I've been to several.. there was no feeling of care or interest in serving customers. I would never go back to this place again or recommend it and felt that the whole experience was a waste of time and money. read more

Visited the salt cave for my birthday today and it was really cool! Very relaxing and a new and different experience...amazing customer service and the spa was clean and spacious leading up the salt cave. Will definitely return in the near future! Thanks again, Rain! read more

I had a massage with Kim for the first time and I think I've found the person I want to continue getting massages with. I did a 90 minute Montowese Rain massage and it was the right decision. The oils smelled wonderful and the sage smudging was super nice. I never felt rushed and in fact even fell asleep for a few minutes which I can say has not happened to me before in a massage. Thank you Kim and Rain! read more

I had a wonderful facial with Xiomara today. I hadn't had a facial in a very long time. She made me feel comfortable and asked me about my skin concerns, she suggested a facial to suit me and I loved it. Already booked another appt. Highly recommend! read more

Lovely place. So far I've gone to Kelly for massage and she's terrific and Laura for mani, pedi and facial and she's also terrific. My new fave place to be pampered. read more

I want to start off by saying Alla is the absolute best! She is a Licensed Massage and Neuromuscular Massage Therapist. Alla is very very sweet and knows what she is doing! My boyfriend and I visited Rain for the first time today for his birthday. We had a 60 Minute Couples Swedish Massage, followed by 45 minutes in the Salt Cave. I really can't say enough about Alla. Her pressure is perfect and what she did on my neck and head was amazing! My boyfriend suffers from constant neck and back pain and was very happy with his masseuse Theresa as well! The reason I gave four stars and not five is because there is always room for improvement! There is carpet everywhere which made the small rooms feel even smaller and the hallways and relaxation room feel a bit dingy. At least put hardwood through the heavy traffic areas. The relaxation room offered tea and water but the water was warm and almost out. There is a fridge in the relaxation room that should have been stocked with bottled water but has two cans of whipped cream in it instead. Just some food for thought! Will definitely be back because of Alla! read more

This place never disappoints. I love Xiomara. I only go every six months or so but when I do go I request a healing waters facial with Xiomara. She always does a great job and I can see and feel the difference in my skin. The healing waters is a little more expensive than others but includes so much in the price. What they offer as add ons are included in this facial ie: a lip treatment. I won't go anywhere else for my facial. read more

In three months, Alissa's treatments and recommendations have improved my skin tremendously. This spa is clean, peaceful, and obviously supports the continuing education of their staff. I can't say enough good things. read more

Did a great spa day with my niece here. Theresa gave me one of the best deep tissue massages I've had in a long time. Heidi did my Fire and Ice facial, my skin has been glowing for days. My niece really liked her services too. Her "teenage skin" looked great after a couple days of healing from extractions, a good cleansing of her pores was needed and set her up for clearer skin days. Would for sure visit again! Had a wonderful time. read more

Probably the worst facial I have ever had (and I've had a few). Esthetician didn't introduce herself, was 25mins late, and didn't perform aspects of the facial that was advertised on the site. I usually get a partial massage with a mask on but instead spent a good 20 mins waiting for nothing to happen. This is a real shame as I have been here a few times before but will not return after this. I'd get better service at a chain like massage envy. read more

This spa is really nice. I love the location and the people are really nice that work here. Downside is I had a facial in the room near the nail area and all I could hear was the women getting pedicures laughing and chatting. I was annoyed. I had come here to relax and I just couldn't. The esthetician was clearing out blackheads and went on the upper nose near my eye area and apparently didn't clear it enough or should have left it alone. I had 4-5 days of a huge mass of little whiteheads that were stuck under my skin and a swollen eye for just as long. I looked like I got a lip injection under my eye! It was ridiculous and painful as heck! The day after my facial my face felt bruised everywhere she was squeezing to clear my skin. I've never had my skin feel bruised like that after a facial. I'm sure everyone else has had great experiences here, but I had to be honest. read more

I have been here twice for a facial and it's amazing! I got rain facial both of the times and by the end of appointment my skin was GLOWING. Will definitely be coming back. read more

This place is amazing IF you want to get tickled for an hr. No REAL massaging skills, WAY too much lotion, people were nice bout it ! There was a racist worker outside that was VERY rude ! They were nice enough to take off the salt room, BUT won't be coming back here at ALL. Never ever ! read more

I have been going to Rain Spa for facials the last two years. I HIGHLY recommend the Esthetician, who's name is Xiomara. She totally is gifted and loves what she does for a living. The Spa itself has a lovely waiting room, serving tea with soft music and the sound of water that allows one to totally let go of any stress. Along with the facial she gives a foot rub. In all honesty, when I leave I feel more confident. I get the Organic Rain facial . I lived in Los Angeles and Ojai California and have tried many Spa's and I would put Xiomara as the best. Congratulations !!! She found her calling. read more

My husband and I got massages that were both amazing. We also both got to get our first facials which were also amazing. Everyone was professional and friendly. Clean environment. Highly recommend. read more

This facial was horrendous. Gretchen did my facial and she was rushed, rough, noisy and not relaxing at all. I left feeling like I had 12 layers of product caked onto my face, greasy and heavy and needing another facial just to cleanse from the Circadia skin product she used. I am incredibly disappointed and it was a waste of my money. read more

Love Rain in every way . It's so inviting and relaxing . Evelyn is amazing . And the entire staff take good care of its clients . I Love Rain read more

I've only been here for the sunless tanning, but I've always had a great experience. Today the ladies watched my 3mo old son while I had my service done because my babysitter cancelled at the last minute. Super helpful and kind! Definitely recommend. read more

I would give 5 stars for Susan my massage therapist and 5 stars for Whitney my Esthetician but I'm giving 1 star for the experience. I was given a gift certificate for a full day of the Indulgence Package which include a full body massage for 60 minutes, a deep pore cleansing European style facial, a manicure, and spa pedicure. All these services were impeccable and relaxing . But I felt very stressed in the "Relaxation" room waiting in between services . I only wore a robe for my full day experience and after changing from street clothes to my spa robe which was very thin and slippers I waited alone in the relaxation room at the beginning of the day for my massage . Afterward I was to wait again and relax in between services and there were 3 people in street clothes waiting for other services and I felt very uncomfortable being in a thin robe and I had to listen to 2 woman arguing about if the should go to Lenny's for lunch and the male I sat across while I'm trying to make sure my robe does not open up. They were all in their cell phones and talking and one woman had her sneakers on the chase lounge I was just laying on with my bare legs. All the glasses were dirty and piling up . The cucumber water tasted terrible and the refrigerator did not have bottled water but 2 gross cans of old whipped cream. The hot tea water was Luke warm. After my facial it only got worse in this so called relaxation room, again it was full of people in street clothes waiting for services and this time a young girl comes in with my lunch that was included and it's on a tray and I'm to eat it off my lap , no table and I did not order it. Chicken over salad and the chicken was hard and the salad tasted very old. If it was a very good lunch it was very awkward eating it in this tiny "relaxation " room off my lap with people staring at me. Apparently people in street clothes were waiting for waxing, the salt cave and nail services. Every day spa I have ever been to had a separate, clean, quiet, and relaxing room. This is the only reason why I would not come back or recommend this place for a full day experience. I would recommend for individual services . My gift certificate was for $360 and I was not very relaxing at all . Also the view from the "relaxation " room was a parked SUV and right behind it is the woods and lake ; I could not see this beautiful view but I did see a white Jeep . read more

I love Rain Spa. Everyone is very friendly and good at what they do. The facility is also very clean. I've had waxing, facials, and a pedicure, and they've all been relaxing. One of my favorite things about going is the products they use - everything is natural and smells incredible. They carry the ilike and FarmHouse Fresh brands, and I've bought some to take home with me. No one has tried pushing products on me, and the relax room is lovely. I highly recommend this place for its convenient location and inviting (yet casual) atmosphere. read more

What a great day. I 1st went to the salt cave it was so relaxing. Then went for a facial that was fantastic. I could not believe I was there for almost 3 hours it felt like one. Great job Rain I will be back. read more

Amazing experience! The staff here are so nice and sweet! Their salt cave experience and massages are unbelievable. Very relaxing quaint little spot, definitely will be returning:) ! read more