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Creative Family Connections

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Shady Grove Fertility in Rockville, MD

Shady Grove Fertility in Rockville, MD

(172 reviews)

This Clinic is a huge clinic. which was fine with me but seeing your doctor once throughout your…read morewhole Ivf cycle seems too little . The nurses and most doctors are great and the ultrasound techs and phlebotomy were the best. What is the most annoying part of this clinic is the absolutely worst financial team. They do not pick up their calls and even when you email You have to email them so many times to get one response back. IVF is a huge expense which is what we were doing and there was already so much anxiety . We wanted to speak to a financial person regarding some questions but there's absolutely no way to talk to a financial advisor. They do not pick up their calls at all. They tell you to leave a message and they will get back you but they won't . It takes weeks to get a response. It is very frustrating in an already stressful situation. Me and my husband tried so much to reach a financial advisor but couldn't reach anyone for an entire week. Even when u leave a message and wait 48 hours they don't reach back to you. Money is an issue for most people when doing this type of treatment and having the worst financial personnel who absolutely do not care to talk to you gives you anxiety and completely frustrating.

Shady Grove fertility center Rockville gives me the MAJOR ick…read more BEDSIDE MANNER- a potato has more personality. Their doctor had no bedside manner whatsoever. She was very focused on money despite the fact that I explained I would be self pay if we moved forward with them. The first thing out of her mouth was focused solely on money. She kept repeating oh this would be on OUR timeline once you're financially cleared... since insurance isn't involved or financing - I don't need clearance dear. You're a doctor you should know that. Also THEIR timeline is crazy. You're a medical service provider operating in fertility treatment. It should very much be on the PATIENTS timeline. Not even med spas behave like this. She was also extremely condescending to my husband. -100/10. We met with her once and then moved to a physician at the frederick office. Additionally their nurses do not put their clinical instructions in the patient portal -.- it's ridiculous what kind of medical office doesn't provide the instructions written in a patients portal so they can refer back to them!? It's concerning and unsafe to be quite honest. The pharmacy called them several times to identify an alternative medication for an out of stock medicine they had.... No response from the physician. I had to call to get a response. TESTING- working in a lab testing does not need to wait all day for the nurse to call you. Most analytical blood tests take 90 minutes. Run my test and put my results in my portal IMMEDIATELY. It's ridiculous to make people wait all day. STAFF PROFESSIONALISM- I had a weekend appointment and people were wearing pajamas and house slippers. I'm all for being comfortable at work, but pajamas and slippers is wild it's a medical office. Also when you call this office often the front desk staff sound annoyed that you're calling them on the weekend. You're literally the on call office for the weekend -.- When my husband arrived to the office and asked for directions to the consultation room the staff sent him across the hall where no one was at the desk. He waited for a while then returned to the staff to inform them and they rolled their eyes and were annoyed with him for returning... YOUR STAFF is not where they are supposed to be and no one is answering the call button?! And you're mad at the patient who is on time for their appointment?! FINANCING- all this office cares about is money. I am self paying so I cannot imagine what it's like if you actually have to go through any financial process involving them. What a nightmare. I asked "what would be next steps in an IUI process" no response to the question only you need to pay... I'm asking a consultation question. The bill they sent was a whopping 12 hours old... The nurse could easily have responded professionally with "in addition to these steps please ensure you pay this bill through your link..." Again not even med spas behave like this. The frederick office is much better. Way more professional and the staff are nicer but the Rockville office is absolutely terrible. You're not a patient there, you're seen as a source of revenue simply. They're not there to serve patients or educate them... for goodness sakes they can't even be bothered to get up in the morning and put pants on -.- go ANYWHERE ELSE

Pinnacle Fertility - Dr. Michael DiMattina

Pinnacle Fertility

(102 reviews)

Ballston

I am forever grateful to Dr DiMattina and his entire team for making my dream possible. From the…read morevery beginning, I felt supported, respected, and truly cared for-not just as a patient, but as a person. Every appointment felt intentional, and I never felt rushed or overlooked. After everything I had been through, that level of compassion and attention meant more than I can express. Stephanie, who handled my blood draws, was absolutely amazing-specially since I hate bloodwork. Somehow, she made the process painless every single time, which I didn't think was possible. Her calm, gentle approach instantly put me at ease. She also performed my ultrasounds and always took the time to explain exactly what we were seeing on the screen. That extra effort made such a difference, helping me feel informed, reassured, and involved throughout the process. I am incredibly thankful for my navigator, Holli. She was always so responsive, kind, and patient with the million questions I would text her . No matter how many times I reached out, she never made me feel like a burden. Having someone to count on during such an emotional journey was imperative for my peace of mind. Taylor, the nurse assigned to me, was also wonderful. She was great during ultrasounds, always gentle and professional, she consistently took the time to answer questions I had. She did the ultrasound when I heard the baby's heartbeat and she was so thorough with everything we were seeing on the screen. Her warmth and knowledge made me feel really comfortable. Choosing Pinnacle Fertility was the best decision I've ever made. My experience at Shady Grove was completely different- I felt like just another patient. Dr Shu wasted nearly two years of my time, money, and emotional energy, and the entire process felt like an exhausting cycles with no results or clear direction. It was incredibly discouraging and nearly gave up. From the moment I met with Dr DiMattina, I knew things would finally move in the direction of my dreams. He listened, explained, and he took decisive action after bloodwork was conducted. He truly did everything possible to help make this happen- and he delivered!!! His knowledge of fertility is astounding, and I would recommend him to anyone who needs help getting pregnant. You can truly trust that he will do everything in his power to help make your dream come true!!!

I would highly recommend this clinic, especially Dr. DiMattina. He truly felt like my last hope,…read moreand thanks to him, my IVF was successful. My coordinator, Robin, is incredibly kind and supportive. The front desk staff are always welcoming, and the nurses are very reliable and knowledgeable. At one point, I had bleeding due to a hematoma, and they responded very quickly. Dr. Lee took the time to explain everything in detail during my ultrasounds and made sure I fully understood, which meant a lot to me. Honestly, I've never had a bad experience with this clinic. The entire team is very organized and works together like a family.

Pinnacle Fertility - Bethesda - Voted Best in the City for Reproductive Endocrinology by the readers of DC Modern Luxury Magazine.

Pinnacle Fertility - Bethesda

(2 reviews)

I wouldn't consider going anywhere else. Dr. Dimattina has been on top of fertility research and…read moretrends since its early days. He follows the research on what is working, and does NOT take undue risks. That means you may need to be on a slower path than your anxiousness would like, but he is making measured decisions to ensure success. This may mean some out patient procedures to prepare your body, and the like. I have a beautiful, miracle baby who is now not a baby anymore at all. We have had challenges along the way, in our case some that are very rare and unexpected, and I am always met with a compasssionate phone call from Dr. D and support from his caring team. I hear of experiences / methods from other fertility practices (in the area and in other locations) and often my response is, Dr. D would never do that! Because I know his focus is on low risk, high results. His goal is a healthy baby. He's the best.

After having a couple of negative and financially every upsetting experiences with other two…read morefertility clinics in the Washington DC area, we decided to go to Dominion Fertility and try to make our wish of becoming parents come true and as soon as I walked in their office space I knew this is gonna be different, I felt like this is gonna work this time, the atmosphere was luxury, upscale, welcoming and very professional. And I was right, as soon as I met Dr. DiMattina, I knew he was my doctor! He is very experienced, professional, kind, straight forward, he doesn't waste your time, tells you exactly what he can do for you and what he can not and you know what.. if you follow his advice he makes it happen! A year later, I am pregnant now with our miracle baby boy and we couldn't be more grateful! His staff both in the Arlington but especially in the Bethesda office where I went for my monitoring visits is amazing! They are all very kind, caring and professional. I always felt well taken care of and in good hands, especially Jana, my monitoring nurse in the Bethesda office is a true angel! She was always very encouraging and kind, made my visits there very pleasant, positive and fun! And you need this kind of energy and trust when you walk this journey! I would 100% recommend Dominion Fertility to anyone walking this road, go straight to them, don't waste your time and money with other clinics, they are the state of the art fertility clinic in the capital area!

CCRM Fertility - Dr. Annie Martini

CCRM Fertility

(78 reviews)

We have had a wonderful experience with CCRM and could not be more grateful to the entire team. We…read moreare fortunate to have never had a single issue between appointment scheduling, billing, portal communication, etc. The staff is incredibly on point and organized. Even better, everyone is genuinely friendly. They clearly see a high volume of patients, but still make you feel heard and give you the time and attention you need throughout such a personal and emotional journey. Dr. Carpinello has been our primary doctor, and we have also had multiple procedures with Dr. Owen. Both are fantastic and have exactly the kind of bedside manner you hope for when navigating fertility challenges. Their care and compassion made a huge difference in our experience and boosted our confidence throughout the entire process. I would have written this review regardless of our outcome, because the care we received was truly exceptional. We had a successful embryo transfer on our very first try at CCRM after having three failed transfers at another fertility clinic in the area. We are so thankful to Dr. Carpinello, Dr. Owen and the entire staff at CCRM.

During infertility, a woman can lose hope and dignity. Relationships can fray. A sense of self…read moreweakened. CCRM NoVa has truly skilled doctors, but its operations team only adds to everything a woman loses in this already-trying process. It's the day after Thanksgiving, and I'm in a waiting room with 25 other women. Waiting. For hours. We each had an appointment time, which was meaningless. We lost this pseudo-holiday to drive here and wait. I'll also note, unlike any other fertility clinic I've been to, CCRM NoVa allows children in the waiting room, which to some is another marker of insensitivity. Expect competent doctors, but also expect this practice to make your already stressful experience more stressful and frustrating.

Sharara Fady, MD

Sharara Fady, MD

(87 reviews)

From the very first day I met Dr. Fady Sharara, I felt warmly welcomed. He greeted me with a big…read moresmile, made me feel comfortable, and most importantly, made me feel heard. Fertility is not an easy topic to talk about, and going through fertility treatment can be emotionally challenging. From the beginning, he made me feel that I was in safe hands. I will never forget when he told me, "I'll do everything I can to help you become parents." Those words meant so much to me and gave me so much hope and happiness. Dr. Sharara is truly a master in his field, and I feel incredibly lucky that he was my first fertility doctor. I have heard from other people who started their fertility journey with different doctors and eventually changed doctors because they didn't feel comfortable with the way they were treated or didn't feel sufficiently supported. I am very grateful that I never had that experience. From the beginning, I felt respected, listened to, and cared for. Of course, medical knowledge and treatment are extremely important, but I personally believe that the human side matters just as much during a fertility journey. When you feel safe, supported, and confident in your doctor and your team, it can make such a difference emotionally. Constant worry and overthinking can make an already difficult journey even harder. Having a doctor who gives you hope and makes you feel that you are in good hands is priceless. Throughout my IVF journey, Dr. Sharara was always professional and supportive. He gave me recommendations about lifestyle, supplements, and different ways to improve my chances. We went through our first IVF cycle, and because I had diminished ovarian reserve, my body did not produce many eggs. In the end, we were able to have one frozen embryo. We later talked about a second cycle, and Dr. Sharara adjusted my medications and treatment approach to give me better chances. But then something truly amazing happened--I became pregnant naturally! When I shared the news with Dr. Sharara, I could see how genuinely happy he was for me. His nurses and staff were also incredibly happy and supportive. They made me feel like I was not just another patient, but part of a family. What I remember most about my experience is not only the medications, supplements, or medical treatment. It is the kindness, reassurance, and emotional support I received from Dr. Sharara and his entire team. During fertility treatment, those things matter tremendously. I will always be grateful for the way Dr. Sharara treated me and for the hope and confidence he gave me throughout my journey. I feel very lucky that he was the doctor who guided me through the beginning of this journey. I highly recommend meeting Dr. Sharara if you are going through fertility treatment. His medical expertise is exceptional, but what makes the experience truly special is the way he treats his patients--with kindness, compassion, and genuine care.

Dr. Sharara is the best doctor I could have imagined getting. He is very knowledgeable and…read moretransparent about what is needed. He doesn't sugar coat things and is honest about where you are. The whole staff is amazing. Patricia who does insurance was super helpful in billing my insurance and explaining my options. The nurses are like family and have answered soo many of my questions via phone and email. especially Jessica and Jill who always know how to respond and are very kind and helpful. I couldn't imagine a better place to go.

Women's Health Specialists of Advantia

Women's Health Specialists of Advantia

(118 reviews)

Very friendly, courteous and conscientious staff. Took great safety precautions during COVID-19…read morepandemic, I found Dr. Amy Levav to be kind, attentive, comprehensive, took her time in educating me, and 'kept it real', provided me with a realistic perspective. They have an online portal that the doctors use to notate any updates they have which also allow you to communicate directly with your doctor which I found real convenient!! Will definitely continue to visit this office for woman health matters.

I am incredibly disappointed and hurt by the lack of care and empathy at this office. I had an…read more11:00 AM appointment but got stuck in an hour of beltway traffic due to an accident. I called ahead and was told there was a 15-minute grace period. I walked in at 11:16 AM, and Dr. Parikh flat-out refused to see me, providing zero explanation or flexibility for being one minute late. As a first-time expectant mom, these appointments mean the world to me. To be turned away after an hour of stressful driving was heartbreaking, but the attitude of the staff made it worse. The receptionists were completely unsympathetic and acted like I was a bother. A little kindness or a simple smile would have gone a long way, especially since turning me away means waiting another three weeks for an appointment. I ultimately decided not to reschedule. This experience completely ruined my trust in this practice, and I will not be returning.

CCRM Fertility - Dr. Annie Martini

CCRM Fertility

(2 reviews)

This is a money making factory no care or compassion for the clients all about money. They…read moreroutinely missed my windows for needing things done and set me back multiple times due to internal communication issues. The front desk lectured me for not being 15 minutes early even though this appointment was scheduled as an emergency appointment 2 hours prior. Dr. Cross is does not explain anything and seems to not understand or care about what clients are going through during this time the compassion from her is zero. if you move forward with them, even if you ask to speak with finance multiple times, you'll be assured everything is fine then shocker it's not. they messed up our billing and put us as self pay even though finance assured us we have great insurance. the bill from them to me is almost 3,000$ and I never recieved any diagnosis or treatment. they also will not send me my results so that I can get a new doctor. This place needs to be shut down they are not complying with normal medical ethics.

Words can't even do justice to express my gratitude to Dr Martini and the CCRM Rockville team. She…read morewas always attentive, caring, and cheered me on. She didn't let another clinic's faults impact her careful approach to treatment. And as she'd always tell me, "we are accounting for so many variables". After 5 traumatic cycles with another clinic who didn't care to make changes, Dr Martini approached my treatment with purpose and care and it was successful! She may be younger than the other doctor at my other clinic, but she is a powerhouse. I've referred so many people to her and will do so forever. I just can't believe there are doctors out there who don't care as much as she does. Thank you Dr Martini and CCRM, from the bottom of my heart.

Columbia Fertility Associates - Nice spring day

Columbia Fertility Associates

(122 reviews)

West End

CFA undoubedtly has room to improve, but I have two children thanks to Dr Abbasi, and that is after…read moreabysmal experiences at two other local clinics (the largest one, then DF - see my review of DF for a real treat). If you are a hard case - if you have unexplained infertility and have had multiple losses - Dr A is the best choice for you in the DC area. Yes, it will require a lot of self-advocating. Yes, CFA was overall a better patient experience pre-COVID when they had three locations and a larger more competent nursing staff. But as someone who spent time at 3 different clinics, over a period of six years, I can tell you this clinic is no less disorganized than the others.

**BEWARE OF BILLING FRAUD**…read more Not surprised to see how low this place is rated (and I wish I consulted yelp!!!). As you can tell if you look at my profile, I rate most experiences and businesses highly, and I find myself to be a very level-headed and fair person. I was considering CFA for fertility testing for both my husband and I. We had a 1-time consult with one of their doctors, which took ~15 minutes over zoom. Received a bill for CPT code 99205, which was over $400, and represents a 60-75 minute face to face visit (you can research the code yourself). I reached out to the company to say my appointment was extremely brief, and I don't believe this CPT code is accurate/represents the length of time with the doctor. I received extremely rude responses, justifying the use of the code (inaccurately, saying it includes documentation time - which it doesn't, and even if it does, show me what a 45-minute long note looks like...yeah right). Extremely disappointing and horrible to charge me for a service I didn't receive. I even mentioned that I'd be happy to pay for an accurate CPT code, even a 30-minute one, and they are not budging. Unfortunately, they have evidence of the length of the appointment since it was on the provider's zoom account, though I wish so badly I could pull that evidence (and we can all assume they won't show it). Bewareeeeeee

Creative Family Connections - legalservices - Updated October 2026

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