The entire crew is always respectful, quick, and in a great mood. The food is always made to order…read more(but not a long wait) it's always clean, hot, and delicious. Natalie is always so welcoming and has a smile on her face.

The food and service was good. They have some old smelly carpets, waiter was friendlyread more

This was our first time dining at Pond Restaurant, and overall it was a good first experience. The…read morecustomer service really stood out. The staff was friendly, attentive, and made us feel welcome from the moment we arrived. The food came out fresh and hot, and everything had good flavor. You can tell care was put into the preparation. It was a pleasant dining experience, and we'd consider coming back again.

My husband & I tried this restaurant for the first time for a birthday dinner, hoping for a special…read moreevening. We unfortunately left disappointed. For cocktails, my husband ordered the Mango Sunshine & I ordered the Cucumber Mojito. Both were refreshing & tasted good overall, but did seem quite weak. For dinner, my husband ordered the braised short rib from the Specials menu & I ordered the lamb chops, one of my absolute favorite foods. I ordered the lamb chops medium rare & they were quite overdone, with the last one I tried to eat being well done. The brussels sprouts on the other hand were quite underdone, and were solid to the point that I couldn't even stick my fork through them. I asked for asparagus as a replacement, which ended up being underdone as well. My husband felt his mashed potatoes were too salty & that his broccoli was cooked into mush, but had no issues with the short rib. On a positive note, the staff was very friendly, & the complimentary biscuits were absolutely delicious. Overall, for the high prices they charge at this establishment, it is absolutely not worth it. I do not think we will be returning.

EXCELLENT! Lee was awesome and had awesome customer service! We ordered the 3 piece whiting meal…read moreand the hibachi steak and shrimp! It didn't take. Long about 10 mins and the food tasted amazing and super fresh! Lee also gave us a sample of the whole wings and a Capri sun for my daughter! They have a variety menu it's great to know if I want some hot wings there is a place open on Sunday! Definitely will be back but not too soon cause this was definitely a cheat meal! If you haven't tried this place do so, it's clean and has nice decor with a TV for the guys to watch the game!

The manager Sunday nite told me this is all the bacon u git on a BLT really?? No refund and would…read morebe charged for extra bacon

Tonight I had a very unprofessional experience at the Sonic location on Margie Drive…read more My husband and I stopped by as we often do after our weekend car meets. After receiving my smash burger, I noticed it was raw in the center. I became sick and ended up vomiting what I had eaten. My husband went to the store to politely bring the issue to the manager's attention. Unfortunately, the situation escalated due to the behavior of the manager on duty. Instead of addressing the food safety concern, she became confrontational. She attempted to takee burger box from my hands and repeatedly insisted that I give it to her. When I did not immediately hand it over, she called over an officer who was on duty. After the officer spoke with her, he came and sat next to me while she continued to accuse me of lying about the burger. She even accussed me of editing a photo that was taken in front of her and continued to deny the issue. During this time, she refused to provide her name, refused to return my original receipt, and stated only that "AJ" (no last name given) was the general manager. Even after I told the officer that I did not want to make the situation a big deal, the manager came back outside again and continued addressing the situation with more attitude and very poor management conduct. This entire interaction was extremely unprofessional and embarrassing. We have frequented this location almost every weekend after car meets, but after this experience we will not be returning. The officer himself suggested that I report her behavior after witnessing the scene that unfolded. I hope this matter can be reviewed so that situations like this are handled with professionalism and respect in the future

I asked for honey mild and they gave me a hot salty flavor and wouldn't fix it. got a refund and…read morewas left hungry.

I would personally tell people not to go to this place. Unless you like recooked wings and fries…read moreand rude service from the (new) woman behind the register. Your food literally sits about the fryer, and when you place your order, the woman picks it from the already pre-cook wings that are sitting there then drops them along with your fries. If you study the place you wonder how this place still gets an A from the Health Department. There is unswept debris from months near both drink dispenser. The tables are rarely cleaned and floor sticky from previous customers. Bathroom sometimes ok. Other foods on the menu going to need seasoning. Ok, I know it's just a wing spot and critique needs to be minimal but goodness. You have a better shot buying a bag of Tyson chicken and deep frying it yourself with fries. You will have money over time. This place needs to step it up along with others. I will also give my review of the others.

The service is polite but that's only because they are secretly serving you disgusting food! I was…read morebamboozled by the look of the traditional wing and Philly combo. Instead of biting into spicy hot wings I ate a seafood flavored wing. I am beyond disturbed not only cause I don't eat seafood, but it dawned on me they're using the same grease across the menu. The fries were also a disappointment as they were hard and tasted unseasoned. Even though seasoning salt was used in front of me. I will never return to this location! I literally cried as I brushed the swampy chicken taste from my mouth. The koolaid was even bland smh #blacktastebudsmatter.

The wings and shrimp are delicious! The staff was friendly, and my food was made quickly. I will be…read morereturning.

We came here on a Wednesday evening since it was within walking distance of our hotel. We were…read moreexhausted and sat ourselves at the bar. We ordered some appetizers that were good. I had the mozzarella sticks that tasted like most mozzarella sticks but that's what I wanted, so I was pleased. Braxton was our bartender and he was excellent. My Ruby Relaxer was strong and delicious. And Wednesday is $6 Jack Daniels which is perfect since that was my Dad's favorite and we were celebrating him. Braxton really made our night, so I'm grateful to him. *Side note* This Ruby Tuesday is where we came before my senior prom 25 years ago, so it's been here a while. But the decor has been updated since then. LOL

Tuesday night and the restaurant was basically empty. Our server was friendly, however he kept…read moredisappearing for great lengths of time. The one other patron seated in our area got up a couple of times to track down the server. We had mozzarella sticks and the salad bar so there was no delay on food. The restaurant decor is a bit dated, and the table cloths should be retired immediately.