Great service! Picked up and delivered. Even carried a huge chair and ottoman upstairs for me. Very…read morerespectful gentleman and the work was exceptional.

We hired EMG Upholstery to make custom cushions for our patio sectional after not being able to get…read morethrough to my previous provider. So I went on the hunt to keep money flowing locally and found EMG. Let me start off by saying the fellow Erik, who did the work was as helpful and nice as he could be. He came by our home and did the measurements and we agree'd on pricing and fabric and I paid him half for the order. Custom cushions are not cheep, but he was more reasonable than ordering custom off line as our sizes were no where to be found so I really had no choice here. I had asked Erik to please only make one bottom and one back FIRST so that I see if the density and the workmanship was on point so we would be able to make any changes before making the rest. About a month and a half I get a text ( they like to text ), that the cushions were ready. ALL OF THEM! I didn't get my samples first and was not happy about that. They delivered the cushions and OMG they were soooo hard. They promised me they'll soften up in a couple of months....we'll see. So after agreeing to keep them and paying my balance, I'm looking at them and honestly not happy with the quality of workman ship. It's just not a professional job. I'm hoping they get better at these type of jobs. I wish them success. But I can not with clear conscience recommend them at this time for these type of cushions and I won't be using them again.

Had new foam put in couch seat pillows. They were expertly done & look great. Plus the cost was so…read morereasonable. Services offered include: Upholstery Custom Built Furniture Painting Staining Furniture Repair Design Services Owner Debra London is great. Very responsive! 214-435-8588

Debra was so helpful. We built a Boston banquet and she helped us with the cushions. I wish I knew…read morethis before but she could have built the custom banquet as well. They do such great work on a tight timeline and I would highly recommend them.

Brian is very knowledgeable and will be very honest about what can and cannot be repaired. We had…read morea very large conference room table that withstood some damage in a recent move; Brian repaired it without creating more of an issue ... some people would have insisted on refinishing the entire table.

They did amazing job fixing and refinishing my grandmother's cedar chest. I would recommend them in…read morea heart beat. My husband and I were unsure what could be done and we were shocked at how beautiful it turned out.

I asked them to make me three cushions on wood for my daughter's dining room storage bench. They…read morewere very thorough and asked questions and wanted pictures of the project. I picked them up today and they are perfect. They look so good on top and underneath where you won't even see them. Plus, they were quick. It just took a week. Such nice people and they bent over backwards to get it right. I will definitely use them again!

I can't say enough about what a treat it was to work with Mike! We have a pair of 20 year old…read moreleather Lane wingback recliners (called Action Lane) and the seats were tilting to the side on each. We pretty much gave up hope of replacing them (unless we wanted to spend over $4,000 for a new pair of similar quality), so we decided to see if they could be fixed. Wow! I called Chuck's Custom Upholstery last week and they immediately put Mike on the phone. These are the nicest guys! Mike came right over the next morning to take a closer look, and said he thought he could fix them. He would take them back to his shop to see if there was anything broken inside. He thought it would be around $200 per chair, plus pickup & delivery. IN JUST 3 DAYS he brought the chairs back with new foam (carefully protected inside by an extra covering of upholstery). He retied the springs and showed us the photos of his entire process. Our chairs feel BRAND NEW. He also stayed right on budget. We HIGHLY recommend these guys. Excellent communication, superb work, and a great attitude to top it off!

Great workmanship on multiple items! Chuck is the Best & a super kind gentleman. Fair prices too…read more Highly recommend.

They did a GREAT JOB on my custom motorcycle seat. I described how I wanted it to look and they…read morebuilt it-exactly HOW i had pictured it. Sooooo happy!!!

Morris provided the best service! Our bench had a rip in it and like majic, he fixed it! Did an…read moreexcellent job! Please see him for furniture repairs or any other service he offers. Fast and timely service, too.

We used Martin to take care of the restoration of some of our antique dining room chairs and he…read morerestored them in a way to keep the beautiful antique patina, but reinforce them so that they could be utilized for dinner parties, etc. I highly recommend this antique restoration business.

A small shop, hidden away, but run by a master craftsman. Martin and his wife Monika, take pride in…read morewhat they do. They are accommodating and cheerful. And Martin does excellent work. He repaired a frame of mine that was over 150 years old. It was restored to last another 150 years. He was able to get me in at the last minute and did excellent work. So happy. Thanks!!

I have had a few pieces of furniture reupholstered at Ann's and have been very satisfied each time…read more This time I had two major pieces done, a love seat, and oversized chair. I was kind of nervous about this because I love these two pieces and wanted them covered in three different fabric patterns and material. With the expense of the craftsmanship, and fabric, I was hoping it would be worth my money. I was looking for perfection and I definitely got what I was looking for. The furniture turned out BEAUTIFUL! Ann's price was fair and they finished the project in a very timely manner. I highly recommend Ann's for your upholstery needs!!

Atrocious customer service at this establishment. In fact, the little employee who was working…read morethere crossed right through rude to downright insulting. I went in today to get a quote on some canvas panels I needed for a business project. After explaining what I needed the employee that was in there informed me that they didn't want to do the project because they don't do custom work. This is interesting since I thought that's all upholstery shops did was custom work. When I asked him if he had a referral for somebody who would do the job he told me to find someone who was desperate. Unbelievable... Absolutely disgusting. I of course am now on a mission to inform every one of this disgrace of an establishment. Hopefully the empty store was indicative of how long they will be in business.