Its about an hour before my wedding starts and they haven't shown up. They were called well over a dozen times by my maid of honor and numerous times from the Brown Estate ( my venue). During that time, they silenced their phone TWICE. She finally decided to call & nonchalantly asked if someone called. When asked where they were she said "We are on our way!" & when asked what time she said she would call me back. 10 minutes later (10 til the ceremony started) she calls to say that they double booked and weren't coming. There was never an apology or any sense of being sorry for not following through with their end of the deal. It was completely unprofessional on a plethora of levels. If we wouldn't have called them then they wouldn't have even bothered to contact us. They could have at least let us know in advance so that we could have tried to find someone else but they didn't. Also, I would like to mention I booked them a year in advance and paid them in full months before I HAD to. We still haven't received our money back. They said they would send a check in the mail on Monday June 26, 2017 and its Monday July 3, 2017 and we still haven't received it. read more