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    Creative Beginnings

    5.0 (1 review)
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    7 years ago

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    UW Medicine Valley Medical Center - Children's Therapy - Indoor playground

    UW Medicine Valley Medical Center - Children's Therapy

    3.9(7 reviews)
    4.4 mi

    I am horrified that an establishment so poorly run is in the business of helping children…read more The first glaring red flag is the women at the front desk. The initial phone call she tells me they have a 4 month wait list, then tells me I must call my insurance to approve services before she will even get me on the books. After I was able to schedule the appointment, I was called, not once but FOUR times, to reschedule my appointment. The receptionist who was in communication with me should be fired. Not once did she apologize or recognize the huge inconvenience they were causing. I was having to pay for child care for another child when she was canceling, in once case, the day before the appointment. She offered no explanation other that repeating multiple times the very unhelpful- "I have a note saying to reschedule you." The very first thing I did when I called in looking for the appointment was say something along the lines of- "I'm looking to increase our therapy frequency, and need to know that if you are able to see my child more often than what we are doing now." I was told it depends on what the therapist recommends and was warned that they are very busy and that I would be going on the wait list and would need to wait for spots to open up. After waiting months for the appointment, being canceled on 4 times, we were able to do the evaluation. They recommended, in writing that we be seen TWICE a week. In that session she told me that only had availability for once a week. That was fine, I knew we may have to wait to get the services we needed. They also told me though that we were forbidden to see our current therapist. At that point they had said it was due to "hoarding services" later it was an insurance issue. We spoke to insurance, the only issue was that we could not do two speech therapy appointments on the same day- that made sense we were more than happy to oblige. Two sessions in I am told that we will never be allowed more than one session. I'm immediately frustrated as the frequency of visits was the whole reason I sought out an additional therapist. I was sure there must be some sort of confusion since the evaluator had put in writing "frequency should be increased to 2 per week when scheduling allows." I wait in line at the front desk to speak with someone. I give them my name and the receptionist immediately walks away from me without explanation. The other receptionist leans over and says she needs a minute to "cool down" when she comes back she immediate starts talking over me. "your appointment is at 9:30." Yes, it was 10:20, I had just come from it. "we called you yesterday." Yes, we had called back multiple times trying to speak with the director and played phone tag all day. She continues to talk over me not allowing me to ask my question. I feel like I'm being treated as a drug addict, trying to get my next fix of speech therapy?! When I am finally able to get in a word edgewise. I say that we were assured we would be able to have a higher frequency of appointments. Both on the initial call as well as when we were evaluated. I tell her in the evaluation she had recommended at least 2 appointments weekly. She says we would only ever be allowed one. I tell her the very first phone call I had told them we were looking for 4-5 appointments, as the basic recommendation for my son's condition. She says to me ----- "If your son had a stroke, we would not see him that often!" ---- I was floored by her wildly insensitive and ignorant comment. My son's condition actually the same condition which can occur from a stroke. I'll sum this up by saying we will not be back. We are now looking at driving an hour farther and paying out of pocket.... And it will be well worth it to not have to go back there again. I left in tears, we were so hopeful at first but were INCREDIBLY disappointed by only our third appointment.

    After noticing my 3 year old was toe walking we ended up starting pt here. And so glad we did! Even…read morein a short amount of time we have seen so much improvement! This place is beyond child friendly! The kids don't even know they are actually working! I highly recommend this place!

    Photos
    UW Medicine Valley Medical Center - Children's Therapy
    UW Medicine Valley Medical Center - Children's Therapy
    UW Medicine Valley Medical Center - Children's Therapy - Waiting area.

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    Waiting area.

    CHILD - Children's Institute For Learning Differences - We help children aged 5-17 who need specialized supports to learn self-regulation skills.

    CHILD - Children's Institute For Learning Differences

    5.0(2 reviews)
    4.2 mi

    We are thrilled to have our son at a school that looks at what he can do instead of what he cannot…read more Things are constantly changing for the better as our son progresses. Having a child that is non verbal can be very hard in school settings. CHILD is supportive with his AAC device and any other resources to make our son successful at school. He is actually in a program that is catered for him as an individual. We feel the school cares about all of their students no matter of what differences their are.

    Our 11-year old son has difficulties with emotional regulation, attention, transitions, and other…read moredifficulties related to severe neglect and abuse in his biological family. He spent too much time non-educative time in isolation in the Seattle Public Schools and did not learn new skills to help him regulate himself or interact with others. I spent most of every school day at his Seattle elementary school trying to help him get his school work done in his self-contained classroom. The Children's Institute has been a life-saver in terms of allowing him a safe place to learn these skills as well as move on academically. They are able to accept him the way he is and have never called me to come and get him. If he does have outbursts, they are able to staff to allow time for someone to spend time with him out of the classroom without putting him by himself in the "quiet room" Plus, he loves it there! I highly recommend this school if your child is not doing well in a traditional public school due to emotional/behavioral differences.

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    CHILD - Children's Institute For Learning Differences - We help children move from feeling despair to feeling hopeful and skilled.

    We help children move from feeling despair to feeling hopeful and skilled.

    CHILD - Children's Institute For Learning Differences - We help children aged 5-17 who need specialized supports to learn self-regulation skills.

    We help children aged 5-17 who need specialized supports to learn self-regulation skills.

    CHILD - Children's Institute For Learning Differences - We help children move from feeling despair to feeling hopeful and skilled.

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    We help children move from feeling despair to feeling hopeful and skilled.

    Stafford Healthcare - A little closer look at the front

    Stafford Healthcare

    2.7(19 reviews)
    7.4 mi

    Get out!!!!! My…read morefather was at Stafford, and I would not wish this experience on anyone. The treatment here is completely unacceptable. Staff come into rooms without knocking, with no regard for privacy or basic respect. The way they speak to patients is cold and rude, smart asses really, like people don't matter. It's disgusting how little care or compassion is shown. The facility is cold and stale. The staff's attitude is complete shit for a healthcare facility. Stafford should be ashamed of how they treat people.

    I used to work here a few years ago. This place was used to be Stafford Healthcare and since it is…read morenow owned by a different company they changed the name to "Puget sound Healthcare" It takes a lot of energy and time to build up a great team of nurses, rehab team, management and all. Due to the fact that they are always understaffed we can easily say that It's not an easy turn around for this facility to be successful. I see that each and everyone that is working in this facility works really hard especially the rehab team and most importantly the nurses. If the rehab team and nurses can devide themselves just to meet their patient standard of care, they would. I would say give this facility a chance because inside this building is a great of team members that are working hard to give the care and support that our love one needs.

    Photos
    Stafford Healthcare - Patio / sitting area out front.

    Patio / sitting area out front.

    Stafford Healthcare - The Front Entrance

    The Front Entrance

    Stafford Healthcare

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    Creative Beginnings - kids_activities - Updated May 2026

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