Bailey at the hat bar was so patient with me and my girls as we designed 3 hats with her. She made…read moreexcellent suggestions and built us beautiful hats! We are excited to wear them for family pictures back at our barn.

This is an awesome place to make a hat! I have built a few hats at different shops around the…read morecountry and Rancher is by far the most affordable and offers the biggest selection of accessories. I was in here on a weekday night, looking to do something creative, and the associate was extremely helpful and thoughtful in making my hat special! This would be so fun with a group or a girls day on a weekend!

Simply the best hat store in the southwest. huge inventory that ranges from beautiful panamas to…read morecowboys to fedoras. Friendly place and great service. I have five hats from here.

Unreal selection, incredible inventory and a master hat fitter all come together here at Heritage…read moreHat Company. Rich was patient, helpful and his cute Schnauzer is in the back, by his side as he shaped my hat, just making sure he got it right! When you find a locally owned store that is a total gem, you find a way to keep going back, because these types of stores are so rare. So glad I found this place!

I was so indecisive about getting a hat but Charlie took her time to help me orchestrate the…read moreperfect everyday hat! I'm sooooo happy! Charlie was awesome & her personality is spot on!

Absolutely love this hat bar. I went to another one hat bar I will not name and liked my hat but…read morethey burned in my initials wrong. I love all the colors they have here, I got a beautiful burgundy hat and the workers styled it perfectly to me. I can't not wait to wear it around town. The owner was here and she was friendly and inscribed my name delicately. I absolutely love it. The hat was a bit more pricer than the other place, but this is my new favorite hat and well worth the money.

I'd like to apologize for not reviewing sooner!! This is a REAL hat store…read more This family-owned business has been a fixture in the valley for decades, and while I used two different hatmakers when I lived and worked in Colorado, they didn't come close to the expertise of this outfit. As a native to the valley, the damage from sun exposure began as an outside kid. As a young adult starting out as a horse professional, I wore what most people wore - a basball cap. In my 30's, the dermatologists began their annual battle to repair the damage, instructing me to 'stay out of the sun'. Yeah, right. After one session of extensive repair, Doc really chewed me out! I explained my work, to which he exclaimed, 'Then wear a real hat!' The baseball cap only shaded my eyes, not my face, nose, chin, ears, neck, chest... and the damage was requiring surgeons. Seriously. So began my quest to every western shop to try to make a hat work for me. I had no idea that the pain & headache was because the shape of my head IS NOT ROUND, like most people, yet every off the shelf hat is! To wear a hat snug enough to stay on while horseback, yet comfortable, seemed impossible. One day I was miserable with yet another 'round' hat I was forcing myself to wear when someone told me about a place that makes quality hats exactly to the shape of your head, allowing for even, comfortable pressure. No way! What? Don't even know what I did with those stupid round torturous hats. Might've run them over with the truck AND trailer! You can imagine the rest! That antique contraption they use to get the shape of your noggin is the game-changer! Over 30 years, Az-Tex has made probably 6 hats for me, worn morning to night outside working. They last forever, and my new hats were usually a style change I was looking for. They clean up like brand-new and are really an item one could pass down to kids or grandkids. Retired now, I go there for my golf hats! So, again, sorry I hadn't reviewed before now! Thank you, Az-Tex! Your expertise made my career so much easier!

Very patient, knowledgeable and helpful. Finally found a hat!!!!…read moreGreat selection. Wife got one too.

I left Chicago it was a cool 47 degrees wearing a wool hat land in phoenix and it's in the high 80s…read moreneeded some straw for my head. The owner of the shop found the right hat for me and was even able to get me a matching hat for my 3 yo son. The hats elevate all our fits and we get compliments everywhere we go. I recommend Straw and Wool go in if you can for the full experience 10/10.

My man Jonathan took care of me at Straw and Wool. I found a new location for hats. Great selection…read moreand price, great customer service. I will be back to purchase more hats.

The friendliest owners and vibes here. I always feel welcome and they are so kind and helpful,…read morereally down to earth people here. Great selection of clothes and accessories in the western/folk/americana/cabin style. Denim, flannels, hats, jackets, etc. Very high quality goods, made to last and timeless. I am a man and there is no other store around that is like this. It's a true candy store for men (and women's clothes too). Great place to buy a special piece or a gift for someone that appreciates classic USA made apparel and accessories. Pocket knives, hats, wallets, watches, jewelry, shoes, backpacks and travel bags, books, so many extras as well. A one of a kind shop that harkens back to the golden age of early American style that always is in style and lasts generations. I can tell that everything I buy here will last a long time and is a worthy investment. I can't recommend this store enough. Feels like you're walking into a warm, cozy hotel lobby of a log cabin in the woods and the service is just as warm and inviting. Love Cave & Post!

Exceptional small business with curated, tasteful selection of goods and outstanding customer…read moreservice. They carry the best brands in America and anything here will be a surefire upgrade to your wardrobe and lifestyle. Love the atmosphere and mission and will be a customer forever!

Eddie was absolutely great! Explained the uniqueness of each hat, patient while we explored the…read moreoptions, and helped find the sizes we needed. Only place i'll shop for hats in the valley, 10/10

Located inside Arizona Mills & only came inside as my Nephew wanted a hat. Well, I actually ended…read moreup getting one too. Just a few employees were working & was dishing out good customer service. Weekly new arrivals, fitted, adjustable, teams, brands, care kits, travel bags, display boxes anything & everything hat related you can find at the club. Prices were surprisingly low for regular & custom made hats. Although the name, there's no membership. Back to the two guys working..pretty cool dudes.

We visited Between the Lines while we were in town for Dodgers spring training and had such a great…read moreexperience. I'm so glad we chose not to buy from a bigger sporting goods chain like Dicks and came here. We had a very good personalized 1 on 1 experience with Dylan and Tanner who were very knowledgeable and helpful with helping my son choose the right glove. They have a great selection of bats and gloves amongst other baseball and softball equipment here. The store is just big enough without being overwhelming. I can't thank Tanner and Dylan enough for the wonderful experience. They also have glove break in service which is normally $60 but $30 if you buy the glove from them. Since we are out of state they said they could keep the glove and complete the service which is 5-7 days and then ship to us. 10/10 recommend!!!

UPDATE: I'm upgrading my review to 5 stars because Dylan the manager reached out to me later in…read morethe day and was kind enough to offer me an exchange for another set of catchers gear...huge turnaround for what I consider to be a large purchase. Customer service like this will definitely bring me back as a customer! Wish there was a zero star option. Bought $300 catchers gear for my daughter's birthday (of course no way to try it on first since it's online). Their site claims easy, hassle free returns/exchanges;however, somewhere on the site (mind you, not on the listing or the actual order) their policy states no refunds/returns on any item discounted over 25%. I'm now stuck with ill fitting gear (which is correct size according to sizing guide). I offered to buy a $400 set in exchange and they offered a 15% discount if I order from them again...why would I buy there again when I'm stuck with a crummy purchase? If you're getting a "good deal", make sure you're getting exactly what you need, or you will be stuck with it...poor customer service! Never again.

I called around the Valley looking for someone to rescue my sad-looking straw hat which like me got…read morewrecked at Frontier Days and Mavericks blew everyone else out of the water. From the moment I got them on the phone, they were super friendly, answered all my weirdly specific hat questions, and made me feel like I'd known them forever. I dropped by that same afternoon with my hat, and the welcome was even warmer in person, they even offered drinks and snacks. Shout out to the "hattender" (is that a thing?) for the great conversation and hat wisdom. Wish I got her name but everyone there ruled. Affordable, easy, and now the only place I'll ever trust with my hats. My prized toppers and I will definitely be back.

I stopped into Maverick Western Store to get my cowboy hat shaped and cleaned, and also to try on…read moresome boots. The whole experience was exactly what you hope for in a western store: helpful, knowledgeable, and zero pressure. The staff took their time with the hat and made sure it looked right instead of rushing through it. They were also great with the boots, helping me figure out what size actually worked for me across different styles and brands. That part matters because cowboy boot sizing can feel like it was invented by someone who wanted to make online shopping impossible. What I appreciated most was that they weren't pushy. They clearly knew their stuff, explained the differences, and seemed to genuinely enjoy helping me find the right fit. Overall, great local spot if you need hat work, boots, or just want guidance from people who actually understand western wear.

Vintage By Misty is just everything that is right in the world and one of the best hidden gems in…read moreScottsdale or maybe in the country... nah, I will give this chick the world. Vintage by Misty is the best hidden gem in the world and you have her right in your flippin backyard. I hate you lucky bitches. Where she finds her gems I don't know... I have tried to get her to tell me but she won't divulge her secrets (damn her...) Misty is a rad chick... she will go out of her way to make sure you are taken care of. I mean I can't tell you how many times I have messaged her with a budget and a basically immediate need for the item and she responds two seconds later with tons of options. Never fails! Her selection of rare Chanel, Dior, Louis Vuitton, and Gucci is insane... but she has awesome small brand vintage items as well and fine vintage jewelry. Basically she inherits half my paycheck every month. Oh, I should add her prices are beyond fair. Do yourself a favor and shop local, shop a women owned business, shop here because if you don't your just crazy.

Found super cute boots and was excited to wear them. I put them on and within 1 hr the soles had…read morecrumbled on both. Very disappointing for the price point.