I hired 'CreateLA' because the website made it appear it was a professional design firm. It's just one person however - John Rice. I worked with him once before on a desktop website, and he did good work. This time, my focus was a mobile-first website of my own design, and he failed miserably in terms of not following through with his word, producing substandard work, (in part because he assigned it to 'interns'), and being generally very cold, unfriendly and disrespectful. I should note that I'm not the sort of person who ever writes reviews, but I've been unemployed during COVID, and invested the last of my savings into this website, and John treated me as if I was a burden for him. It was by far the most unpleasant business transaction I've ever conducted. I felt I deserved to make my experience known, to prevent others from falling into the same situation. Before starting with the project, I gave him a perfectly functioning prototype of my website for him to use as a model. He reviewed it, and he sweet-talked me, reassuring me it would probably be under schedule, under budget, and be a rather simple and straightforward build. It was a very simple, barebones website - no cart or login, no need for a database - just text, a about half a dozen images, and a few embedded videos. He emailed me to announce I should expect to see a demo of the framework of the entire site early in the following week. What I received the following week however was not the entire framework as he promised. It was the homepage only, and it was an absolute non-functioning mess - none of the links even worked, and the formatting looked nothing like my simple design. I suspected that he was farming the work out to someone overseas, as the demos kept coming at right around the sunrise hours and the quality was not suitable for presentation. He later admitted he had been working with an 'intern'. After that, he immediately starting complaining about not having time to fix this or that, and mentioning my budget, despite the fact that I gave him no budget. I told him in advance that I'd pay him whatever he'd require to execute my vision. Weeks went by with almost no progress to show. After not following through with the initial framework, he then assured me that he'd be dedicating the following work entirely to my project, and sending me 'large chunks' of it for me to approve. Well, that week came and went with NO update from him - absolutely ZERO contact. I emailed him on the Thursday of that week, as I had heard nothing from him. On that Friday, he responded with more excuses, but no demo - no progress to show. What happenend to the week of exclusive dedication to my project? The excuses continued, and each successive demo I squeezed out of him was full of errors. He didn't even put the pages in the right order. I remained patient, trying to help him, and then he reassured me that the site would go live the following weekend. Well, that didn't happen either. I received no update, and the site didn't go live. He again mentioned time and budget, and said he'd get it live the NEXT week, without apologizing or mentioning the reason for the delay. After almost a month of development and a huge personal investment of my time, I had STILL not received the basic framework of the site that I had been promised after the first week. And he was still asking me for simple assets, like new types of fonts. Why wasn't this requested weeks ago? When I told him I'd lost confidence in his ability to do the work and would be parting ways, and requested that we work out some sort of refund, he became even more hostile and had the nerve to provide me with ANOTHER invoice. Note that we discussed half up front, yet he billed me about 75% up front, which I paid, to keep the peace. And he requested payment via Venmo which I found very unprofessional. When I suggested PayPal, he tried to get me to send it as a 'friends and family' option, otherwise he'd charge me 3% more, which he did. And when I requested his tax info, he said he'd provide that, but charge me more for the work. And for the record, I never got his tax info. Overall, I resented the nickle-and-dimeing, and should have taken that as a sign of the problems to come... So in summary, if you want a simple desktop site - something built with a template, John should be good for that. But if you have a specific vision in mind, and want it built for mobile-first, I would absolutely avoid John and his company CreateLA.net. read more

Create LA is awesome! My site is incredible and I couldn't be happier. You have to be careful when you choose a web designer. I have known people/organizations who have thrown a lot of money at a web designer only to never be able to reach them, not like their website, or have paid way too much money for no reason. My experience with Create LA was the opposite of all the horrible stories I have heard. John is easy to get a hold of, his services are completely affordable, he's super friendly ... and the site looks awesome! Whew! I don't write a lot of reviews, but I had to come on and push this web designer. He's way too talented to keep a secret! read more

Create LA is a very professional business. I would love to recommend this awesome business to people who are seeking for a reliable, professional, and affordable business service of web, graphic design, programming, and other technical consulting. Totally reasonable price. Mr. Rice gave me what I expected to get on my website, and I can tell that he is really gifted to this business. friendly customer services and helpful supports also makes me want to choose this business again to my other business. Just like the Yelp said for the rating: Woohoo! As good as it gets! Great business with awesome services!!! read more

I recently reached out to John from Create for some front and back end web design. He was quick to address the problems that we were experiencing with our previous programmer, and fixed them within the time frame we needed to complete the project. I was very impressed by the service he provided and will continue to go to him and his team for all my web needs. read more

Very reasonable priced webpage design. Super fast response. Create LA always responded back to me in less than 24 hours and provided valuable helpful support that no other web designers will take the time to do. I would recommend Create LA to anyone who want a reliable webpage. Thank you. read more

John helped me with my old and current website. He went above and beyond to help me and my business. Each step of the way he made sure I understood everything that was being done. I would recommend him to any business big or small. Such a joy to work with. Thanks for everything! read more

Great services, professional business. I would love to choose Create LA again for my business. Reasonable price, full of passions, Create LA helped me get what I expected to get for my website. It is an absolutely five-star business. Thank you Create LA!!!! read more

high-production level work! It's refreshing to work with a web builder who was in tune with my vision and kept short accounts with communication. Very personable and professional with fast turn-times on updates. Highly recommend. read more

Created an amazing website for me. Responded quickly to all of my concerns regarding the webpage. Would recommend Create LA to anyone who seek a modern and professional looking website. 5 stars and A+++++. Thank you so much! read more

Excellent, prompt service and communication! Provided lots of helpful support. Create really helped me organize my ideas and brought my vision to life. I would recommend Create LA's services to any business owner! read more