Hawke Media has exceeded my expectations and delivered *significant* value to my company. They have delivered real value on all desired areas of improvement: keyword improvement, local search, JSON-LD, AMP search results, and general User Experience. Hawke is not the first SEO-centric firm I have utilized, and I find Hawke to be far superior to previous firms. I highly recommend them if you're looking for expert support to take your business to the next level. I've had the pleasure of working with Filisha and Citta. Both have been efficient, knowledgeable, and pleasant to work with. Citta is extremely knowledgeable about structured data/Schema.org/JSON-LD and was able to quickly answer very technical questions. She pointed out multiple things that I missed in previous implementations of structured data and the net effect is a big gain in important search terms for my business. Filisha has done a fantastic job with multiple interrelated tasks - constructive criticism of our user experience, competitive analysis, content gaps, and deep learning of our deficiencies where we are losing prospective clients. Her feedback is insightful and artistic. Implementation of her feedback has really improved the sophistication of our website. read more

It's important to look at the reviews. Man. They got us for $11,000.00. Lied about everything. When I cancelled they still charged me. My phone is 650.556.3133. Call me if you are considering using them. I can show you in 5 mins. why you should not. That's if these reviews aren't convincing enough. They also share confidential information on their other customers. I have Galles Properties social media analysis, for instance. read more

Hawke Media has charged my business credit card 13 times over a ten day period in September 2024 for a total of $2,778.25. I have no idea who these guys are and I do not have an account with them. I have cancelled the credit card just now and I want to let people know about this scam. read more

Hawke has been the resource we have been needing. As a unicorn startup, we have a small team and limited bandwidth, but need to execute on many tasks. That's where Hawke comes in. We have leveraged them across paid LinkedIn, Lifecycle marketing, and Google. Their expert Anabelle Amico is an integral part of our team and has expanded our Google campaign reach with huge success, low CPMs, and high, quality conversions. She is part of our team and is punctual, delivers fantastic data driven results, and continues to optimize with fresh ideas. We love Anabelle and the Hawke team, thank you! read more

This is the absolute worst company I have ever dealt with with. They have no accountability. Period. Stay away! We gave them a great brand and they estimated massive results and we had one campaign where they literally spent $10k for 2 conversions! I pulled the plug so fast!! Also when you approach them about problems they deflect and take no responsibility or try to correct it. They just dont care and are ultra-unprofessional! Disaster. Run! read more

Basically scammers. Sold me a bunch of stuff they couldn't deliver on. When we called them on it they wouldn't give our money back and just wasted our time and became combative. I finally just gave up after they wore me out. Definitely a bad company to do business with. Be prepared for a bunch of false promises. read more

Horrible experience with them. Their agency lies about services they could provide and then go on and ignore request for services you've paid for. You're constantly having to follow up with them to get updates on anything. They can't follow directions or budget allocations. Their team is a mess and they will try to overkill you. Better off going to other agencies! There are some who are awesome. Unfortunately Hawke isn't one of them. read more

What a huge waste of money We hired them to help with a medical practice but unfortunately they were disorganized and completely useless The strategic planning was horrendous in that they canceled meetings and never gave a plan nor fulfilled on any promises We spent over 30k with them without results Would never subscribe again. We brought our issues to their management several times and they made no response or took no responsibility Stay away ... Ray read more

one of the worst company out there... spend 50k, no deliverable, no response. the owner is always on vacation and he has sub par individuals working for him. you are better off finding people on the street. read more

Incredibly underwhelming creative team. I ended up paying well beyond the financial quote and the team seemed disorganized. At first they come across as very professional but with time I quickly realized this is a group of new amateur talent trying to come across as high level. There was not a whole lot of urgency in communication and overall would not recommend investing in such a blasé company. I would give another star but the product was just flat awful. Try another company, I highly recommend it. read more

Their site looked great but I submitted a form 2 months ago for a free consultation to learn more. I even tried calling them and voice mailbox was full. Could never get a hold of them and no one ever reached out to us. read more

I was asked to sign a contract to get their help, then I invested over $10,000 with ZERO ROI. I sent requests to those supporting my account to see if anything could be done to extend their support to try to get some of my money back but no one responded. Those in leadership clearly don't care about your business. Whether your business succeeds or not doesn't matter to them since they charge you no matter the outcome. I don't recommend this company at all! Better go with a company that guarantees you results or you don't pay! I wish I would of done more research before going with this company. To not get a response to my requests is just unprofessional and inconsiderate. read more

* contract signed date 11/19/2021 * service start date: 11/26/2021 * 3 service payments total of $16,022.50: a) $4,972.50 on 11/27/2021 for service dates 11/26-12/25/2021 b) $5,525 on 1/19/2022 for service dates 12/26/2021-1/25/2022 c) $5,525 on 2/5/2022 for service dates 1/26-2/26/2022 (with no invoice) * on 2/7/2022, Marissa Schagen said in her email "The last invoice that needed to be paid was dated 1/26, you shouldn't have to pay anything past that. Was something paid after 1/26?" * cancel date: 1/17/2022. 30 day cancellation should be 2/17/2022 but was charged until 2/26/2022 * last activity date: 2/10/2022 * last email communication from Nick Njuguna: 2/14/2022 * The SOW basically has 2 parts: Email Service Provider and Google Ads Management. Here are the tasks in the executed SOW but were not fulfilled by Hawke Media which is more than half of all the tasks in the Services Descriptions in the signed SOW. - Strategic segmentation (as no email ever sent) - quality control within Clients ESP (as no email ever sent) - Email production (as no email ever sent) - List growth and management efforts including list hygiene check and continued scrubbing - Light box implementation, limit 1 per quarter (e.g. Justuno, Privy, Klaviyo etc) - Compatibility and deliverability testing provided (as no email ever sent) - Performance reporting using email data and analytics (as no email ever sent) - Google Ads Management: Audit the account, competitor analysis - Alpha Beta campaign strategy maintenance where applicable - Complete competitor analysis to uncover additional areas of opportunity - Continually optimize keywords, bidding strategies, ad copy to drive the best results possible (there was no conversion produced so we had to stop the ad on 1/17/2022 to stop the bleeding caused by Hawke Media). * The fact was that email set up was there but incomplete and no email was sent. More than half of the tasks listed in SOW was not even touched. This is a breach of contract. * On 2/17/2022, in their internal communication, Amber from Hawke Media said "He wants 100% credit of the last 30 days but plans to re-engage with one of his other products tentatively by March. On the email front, work has been done on this account so a full credit is not acceptable. Maybe half at most." This credit never happened. * On 2/23/2022, Hawke Media offered us a credit of $1700. But it never happened. BEWARE OF THIS CON ARTISTIST who is only good at billing! read more

What a Scam! they never delivered what we asked for, and now they sent our bill to a collection agency.

I was cold-contacted by an employee at Hawke Media, Beatrice, about their services. I replied to her email but got no response. I followed up again and still, she didn't reply. Why initiate contact if you can't or won't reply? Unprofessional. read more

Here is just a brief break-down of what we experienced. ~No approvals for app installation. Yes, they installed a web app without our approval! We noticed when our sales dropped significantly and when we researched the issue we figured out the problem. Apps slow down websites and impact the customer experience. ~Adwords: We purchased the lower level management fee option of $2k per month based on a monthly ad spend of $1-$10k. This was great because our current ad spend was just under $1k, and we fell within this service level for managing our existing account. Here are their rates with no fine print on spending. $1-$10,000, 2k management fee $10,001-$25,000 20% of monthly add spend $25,001-$50,000 15% of monthly add spend $50,001+ 10% of monthly add spend So you can imagine our surprise when the media team, without consulting us, upped our adword spend and we received a $4k+ CC bill. When we asked what happened ~ they said they had carte blanche to spend up to $1-$10k when we signed up for the 2k management fee. Would you have assumed based on the rates above that they could spend whatever they wanted? What about on the $50,001+ no end in sight monthly ad spend? To me, it read as a service level agreement where we choose the budget, & they'll manage the spend. We would have never approved a 4k spend. As a small business, this was crushing. ~Mailchimp campaign work was a mess (and that's putting it mildly). From promotional codes not being programmed, follow-up newsletter campaigns not being scheduled, and reminder emails not being complete, we ended up spending more time managing this then just doing it ourselves, and the creative was just underwhelming. ~Their webwork needed webwork (lots of examples here, let's just say hard pass). ~Strategy. If you don't know your demographic or competitive landscape, then they'll figure this out and do a wonderful job presenting it. If you know all about your company + competitors, pass on strategy. They won't put out a sales plan to increase your numbers, just tell you all about your business - which is fine if you don't know yourself and want to get to know yourself. ~Billing. They are saying we have a 334.62$ bill outstanding for 3rd party services (that we were not using at the time). You'd think after their 4k unapproved media spend, unauthorized app download, mail chimp failures, they would just waive it, with a "we will try to do better next time". Instead they are sending us emails threatening us with legal action plus attorney's fees. What we liked! Thus the additional star. ~Katie, the adwords developer was wonderful to work with. Be sure to manage your own budget, and come up with your own strategy. ~Graphics were great. ~James, the account guy, was groovy. read more

Hawke media is a scam. They pretend to support and a salesman name Mike gives all the support over the phone until you pay him. the website hawkedigital.co is a fake website. Mike stop answering his phone right after he got my first payment. He lied and pretended to be sick. They also block my number because they were running out of excuses to give me. Nothing was never done avoid this company. read more

Not good. People were nice but didn't have the knowledge we expected for an agency that charges $2K a month. On biweekly meetings will show us only screenshots of the FB ads account I have access to on a daily basis. The first month they will only send emails on a Friday at 5 pm requesting information, we had to wait almost three weeks for the first campaign to launch. Never saw any sales trend, no knowledgeable recommendations were done. And when we decided to end the contract, even though we stopped all the campaigns we had with them, they still charged us for the last 30days after we told them we weren't interested in having any of their campaigns live. they're just looking for $$$$$$$$$$$$$ read more

Invested over 15K over 3 months, received nearly 0% ROI. Sales manager quit a month into the campaign, then the affiliate manager quit the month after that. I can't imagine a more unethical and dishonest agency to work with. Avoid at all costs unless you are looking for a way to lose money! read more

Have nothing but good things to say. I had my website up and running in 24 hours. Made it very easy to contact them as well as make alternations to the site. I would definitely recommend. read more

Hawke handled all of our digital marketing needs over this past year and I couldn't be more pleased with the quality of their work and professionalism of the team. Their dedication to providing our company with the best marketing talent and service and has really helped drive some exciting growth on our business. Awesome agency that I highly recommend! read more

Erica the account manager is amazing she is very professional and attentive. Ashley is great as well. Thanks for your hard work.