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Create Credit Union

3.5 (88 reviews)
Closed 9:00 am - 5:00 pm
Updated a few days ago

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Services - Create Credit Union

Auto loan

Business banking

Business loan

3 More Services

Mortgage services

Personal banking

Personal loan

Create Credit Union Photos

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Recommended Reviews - Create Credit Union

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Reviews With Photos

Maurice M.

After work I decided to stop by my windmill branch and take care a couple of things and wow what a pleasant experience it was , thanks to a young lady by the name Stacey. Friendly,very professional and helpful.Thanks again!

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1 month ago

This Branch always provides me great customer service I would like to say thank you to the whole staff.

Business owner information

Photo of Brittanie R.

Brittanie R.

Helpful 0
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Photo of stephi g.
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42

4 months ago

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Brittanie R.

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Photo of Wes R.
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1 year ago

Business owner information

Photo of Brittanie R.

Brittanie R.

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1 year ago

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Photo of Brittanie R.

Brittanie R.

Helpful 0
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2 years ago

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Photo of Brittanie R.

Brittanie R.

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11 months ago

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Photo of Brittanie R.

Brittanie R.

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2 years ago

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Photo of Brittanie R.

Brittanie R.

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Photo of Myra B.
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1 year ago

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Photo of Brittanie R.

Brittanie R.

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4 years ago

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Photo of Brittanie R.

Brittanie R.

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Photo of Levi T.
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91
26

4 years ago

Business owner information

Photo of Brittanie R.

Brittanie R.

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3 years ago

Business owner information

Photo of Brittanie R.

Brittanie R.

Helpful 1
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3 years ago

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Photo of Brittanie R.

Brittanie R.

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3 years ago

Stacy N was a pleasure to work with. She was super helpful and pure joy!

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Photo of Brittanie R.

Brittanie R.

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3 years ago

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Brittanie R.

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Photo of Is G.
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3

3 years ago

Business owner information

Photo of Brittanie R.

Brittanie R.

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3 years ago

Business owner information

Photo of Brittanie R.

Brittanie R.

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Photo of Mike F.
2088
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11301

11 years ago

Helpful 12
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Oh no 0

4 years ago

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Photo of Brittanie R.

Brittanie R.

Helpful 0
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4 years ago

Business owner information

Photo of Brittanie R.

Brittanie R.

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7 years ago

Business owner information

Photo of Bree M.

Bree M.

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Photo of D H.
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3 years ago

Destiny is great. She has a great smile and has great customer service. Love going to the bank.

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Photo of Brittanie R.

Brittanie R.

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7 years ago

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Photo of Bree M.

Bree M.

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Photo of John M.
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5 years ago

CCCU's Mobile app for depositing a check is WORTHLESS! If it's not a computer generated check it can't recognize it! Absolutely WORTHLESS !!

Business owner information

Photo of Brittanie R.

Brittanie R.

Helpful 0
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Photo of Andrew M.
160
82
66

15 years ago

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Photo of Nicole D.

Nicole D.

Helpful 2
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9 years ago

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Photo of Brittanie R.

Brittanie R.

Thanks for the review, Eileen! Congrats on your new car!

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5 years ago

Business owner information

Photo of Brittanie R.

Brittanie R.

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8 years ago

Business owner information

Photo of Brittanie R.

Brittanie R.

Helpful 3
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2 years ago

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Photo of Brittanie R.

Brittanie R.

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8 years ago

Helpful 1
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6 years ago

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Brittanie R.

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6 years ago

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Brittanie R.

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5 years ago

Great customer service, on top of always answering questions online and over the phone.

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Photo of John K.
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6

6 years ago

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Photo of Bree M.

Bree M.

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Photo of M L.
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3

4 years ago

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Photo of Brittanie R.

Brittanie R.

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5 years ago

Terrible on line phone service I've been a member for 11 yrs and am thinking about moving some accounts

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Photo of Brittanie R.

Brittanie R.

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6 years ago

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Bree M.

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6 years ago

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Bree M.

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8 years ago

Helpful 5
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Photo of Sam G.
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1

6 years ago

Great bank just make sure to get overdraft protection because they don't have any type of built in protection

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Photo of Bree M.

Bree M.

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6 years ago

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Brittanie R.

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Page 1 of 3

Ask the Community - Create Credit Union

Review Highlights - Create Credit Union

We're so grateful to Clark County Credit Union (especially Terri Kight!) for helping us with our new home loan.

Mentioned in 8 reviews

Read more highlights

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Create Credit Union

Create Credit Union

(66 reviews)

Whenever I go into the Decatur and 215 Branch the Assistant Branch Manager, Kevin C. is always…read morepatient, knowledgeable, respectful and friendly. He will follow up with me to make sure I received the service I requested. Thank you Kevin C. for being a gentleman. This Branch has been good to me over the years. Thanks Everyone.

I hardly ever leave bad reviews but here we go. This place has gone downhill since the rebrand to…read more"Create Credit Union" instead of Clark County Credit Union. I checked my account to see that they hit me with ELEVEN insufficient funds charges totaling up to just over $300. Like any average barely middle class person I panicked. I didn't receive any emails, and my card was not declining even though I had it set to do that. I went in person right after work (admittedly a bit flustered). I explained the situation to Christine and also explained that I literally have an app I can pull money out of my check early if needed for situations like this, and had I gotten an email or notification of ANY KIND that my account was in the negative I would have fixed it. Christine didn't apologize at all she just told me that it "wasn't a bank error" and so "there was nothing she could do." My husband and I already felt uneasy about the rebrand of the bank, and that all the benefits of banking here left with the rebrand. We will be pulling the rest of our funds from Create Credit Union after I get paid IN TWO DAYS and we will be looking into another credit union. These guys no longer care about their customers and it's honestly really sad. I have never felt more scammed by a bank. UPDATE TO THE RESPONSE: NO! You have NOT been in communications with me since last year that is a blatant complete and utter lie. I have received NO emails regarding that. Again, any other bank I have ever had would have DECLINED the charges so I could fix it. Not taking accountability has just confirmed our decision to leave. Have the day you deserve.

Create Credit Union - banks - Updated May 2026

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