They took me in right away and did such a good job with changing my tires. The guys always ask me…read moreto come back and retorq my tires and ensure I feel comfortable / informed about the decisions I am making with the services.

We relocated to Okotoks 7 years ago from a small where I was pretty much forced to do all my own…read moreauto repairs and service. Moving to this much larger centre I tried a couple of different garages to take care of my vehicles. When I went to OK Tire here in Okotoks I found the crew there knowledgable, pleasant and accommodating both with tires and mechanical problems. Shayne and his crew are always professional and safety conscious. Shayne also does his best to ensure affordability which is also important to those of us that are retired and on a pension. I wouldn't go anywhere else.

I have taken my wife's vehicle to MRI a few times over the years and have been satisfied with the…read morework. The last time I had the vehicle in was no exception. I was given two choices to fix the issue, because of my budget I could only pick one item. I had a 50/50 chance to get it rite. I picked up after the repairs were complete and it was still not fixed, I picked the wrong repair. I was ok with that!! A couple days later somebody called from a third party asking how satisfied I was with the service I received. I told them the same thing and the person said they would have the manager call me to review. Jim from MRI called a me within an hour. I thought he was very rude, he said to me I opted out of the second repair that was proposed and that is why it was still running rough. I felt he trying to pick a fight. I will never go back to MRI !!

I had to join this app just so i could give this review…read more I was having no end of trouble with my Chevy blazer and between some shoddy work at another shop and doing a lot of work and diagnostics myself, i finally had enough. I looked around for other shops in my area and MRI had some good reviews. I bit. I never even met Peter before i paid my bill. Between having to take transit to and from work, i did everything over the phone. I asked them to get my vehicle towed from home, and they got it in right away. Had a diagnostic done within a few hours of me getting them everything they needed (had to drop off my old ECU for them to double check). The communication between us was phenomenal and they were able to track down an issue that i would have never found myself. They made me aware of everything they were going to do before they did it and the service was just beyond what i could have hoped for. So yeah. Had to create an account to rave about these guys. Quality service, honest/fast work, and i didn't lose an arm for it.

Via AMA-new battery installed Jan 3/24. Since then AMA has had to boost me 3 times. I'm parked in…read morea garage. Very frustrating.

From the owner: 24/7 roadside assistance Jump starts ,battery tests and…read morebattery replacements tire changes, tire swaps, unlocks even semi trucks. I'm fully licenced by the government of Alberta to do unlocks. Theirs no place I won't go. Rurals, Calgary and surrounding areas, parkades My skills come with 18 years of experience ( zero damage claims )with a industry that stands behind me My customers make my business unique. I pride myself on relationships and treating each call with the utmost respect. I absolutely love waking up each day to do this job and help my city, rain, snow or shine... I'll come to you! I'm truly looking forward to meeting you.

Great service. Always happy. Great communication and happy with repairs and general maintenanceread more

I made an appointment with Adair's a week in advance, stating what I would like done and that I…read morewould like to pick up my vehicle by 3pm on the service day. The car was only ready for 4:30 (I had to wait in the waiting room for 1.5hrs) and they did not do the diagnostic service I had requested, just plain forgot I guess. No discount or any kind of remediation for my time was offered.

Inspection okay but overcharged for the work…read more ORIGINAL POST (reply to owners comments attached at the end) 1) Broken Axles labour rate is $110 per hour. I had a 25% discount reducing it to $82.50. The Ford dealership was $150. Based on difference of $67.50 per hour, and 7 hours of labour, I thought I would save $496 over the dealer, and didn't bother to get other quotes. That was a big mistake. Ford quoted $283 for 2.5 hours for labour. Broken Axle charged $440 for 4 hours. They were also almost double on the parts (a requirement to get the 25% off). 2) Although it was an estimate, not a quote, there was no adjustment for actual hours. I was told the job could cost me more if there were complications, but when I called after a few hours I was told the job was done and went smooth, I was still charged for 4 hours. 3) When I asked the owner about the difference between the Ford estimate (2.5 hrs) and the hours I was charged (4) I was told: 1) I approved the estimate (yup, my error) 2) We allowed you to combine our 2 offers which we wouldn't ordinarily do. If they don't normally allow you to use the 25% discount, then their pricing is even further out of line 3) They use an estimating program and add on extra time for any vehicle over 5 years old, in case they have unforeseen problems. I have no problem with them estimating high, to prepare me for worst case scenario...but if everything goes smooth, I would expect a reduction. Otherwise I have been charged for potential problems that never came to be. They estimated 60% higher than the dealership 4) I was estimated 1/2 hour to change both cable connections for the battery. They decided that only one needed changing, but when I asked if they were adjusting the labour portion, I was told there would not be an adjustment. 5) My estimate from Broken Axle indicated $770 for 7 hours of labour. When I went to pay, I was told that the discount did not apply to $150 of the labour. 6) I was having my spark plugs changed because I was buying a vehicle that was a 2005 Ford with faulty spark plugs. They are a 2 or 3 part plug that can cause grief if you wait until 100,000 miles to change them. The person I purchased it from had no idea if these faulty plugs had been changed. I told Eric that when he pulled the first plug, if it wasn't the faulty plugs that they may have been changed out, and he didn't need to change them. They did the full change. Eric then told me on the phone that he had good news. That my van did not use the faulty plugs. But I had called a Ford dealership and they told me all vehicles had them initially. So my assumption is that Eric forgot to stop pulling plugs, and that I paid for a full spark plug change that was not required. They seemed nice and the reviews I read were decent, so my best guess is that they discount the inspection to get you in the door, and quote you a reasonable labour rate, but make up for it in the number of hours billed for each job. Get several quotes before approving any work. One the plus side, they did spend about 25 minutes speaking to me, and Eric was very helpful. UPDATE AFTER OWNERS COMMENTS: Since my 'Ford' estimate was so far off from what the owner says he obtained, I asked Universal Ford for a written estimate. I have attached that to their home page, along with my Broken Axle invoice. Without the 25% discount I would have paid $127 more at Broken Axle for these 3 maintenance issues. Spark plugs alone, I would have paid $184 more at Broken Axle. With my 25% discount I saved $17.00 over the dealership...yet their quoted hourly rate was $67.50 less per hour and they charged me for almost 7 hours of labour? I should have saved over $460.00. Their parts, which were a condition of getting the 25% off, were billed at almost double the dealer price. I found out Ford dealerships do not all charge the same rate. The owner never ever dealt with my one question. Why does it take you 1.5 hours more to do the job? Is it because they claim to be a specialty shop, and were unfamiliar with my vehicle? They claim that they use the same estimating program as the dealerships, so why were they 60% higher? At no point did the owner attempt to discuss my concerns. Instead he told me I approved the quote...period. Definitely get more than one quote.

Share details of my experience..? Well here it is! About a week ago my Jeep Wrangler started making…read moregrinding noises upon firing up the engine and on one occasion it wouldn't even start. It was disclosed to the mechanic at least twice before they started the work. I looked around for a Jeep mechanic shop online and I came upon this one with great reviews. They said that they were Pros for these kinds of vehicles as described on their website. I don't know why small shop mechanics still think it's fine to rip people off even now at this day and age while everything is searchable in the Internet. I called and described the issue of how it wasn't starting and about the noise and suggested it could be the clutch needing replacing. The guy on the phone was knowledgeable and even mentioned that the clutch usually needed replacing around 150K km and mine was at 112k so that might not be the issue but gave me a quote to fix the clutch anyway. I booked it in to replace the clutch if it was that issue but ultimately I needed the Jeep to start and told them that. They never called me to explain what they had found and I had to call for an update. By then the clutch had been replaced. They didn't let me know what was the actual issue that it didn't start. At this time I had to return the rental car and so I passed by after hours to grab my Jeep. When I started it up, the same scratching noise was there and literally there was no change to the initial issue. It was drivable at the time so I took it home and left a voicemail and went back down the following evening after work and asked why is the Jeep acting the same way as when I had dropped it off? The Professional mechanic there basically said the clutch wasn't the problem with your Jeep, it was your starter. All because I inquired for a quote for a clutch thinking to myself that that might be the problem. The current odometer reading is at 112K and that clutch was good for 150K so it had 38K left of life in it since that was now revealed to not be the issue. I got ripped off in two ways - around two years of life left in that clutch, and over $1375 dollars. I'm not a professional mechanic and they claim to be One so I was relying on their expertise but they never bothered to call me. Instead they just did the job that wasn't necessary. I believe what goes around comes around. If they have to be doing this kind of dishonest business there's a lot of coming around on their end. In the end I had to take the Jeep to a dealership to get the right part fixed because I wouldn't trust them touching it again with a 10 ft pole. Ps. The starter job cost $550 parts and labour.

Dent Clinic Plus provides outstanding customer service, fair and competitive pricing, and quality…read moreworkmanship. I highly recommend Dent Clinic Plus and it is my 'go to' for all auto body work. Thank you George for your incredible personalized customer service, you made my day!

Had a dent in the passenger side of my Jeep Cherokee and brought it to the Dent Clinic and right…read morefrom the moment that i walked threw the door the service was Fantastic ..Cannot thank George and the staff enough ..First rate from start to finish ..M Locke