I went here a few weeks ago and had Mallory do my hair. I was happy when I left with the cut and…read morecolor. I'm still incredibly happy with my cut however I'm incredibly unhappy about my coloring. 4 days after leaving I washed my hair and my hair turned VERY yellow/gold--exactly what I said I didn't want. I messaged her on a Monday--she responded the next day and apologized and told me "sometimes with the lightning it ends up being a bit yellow" (that's never happened to me). Requested I give it a few more washes and another week and she would then tone it. (Toning would darken--not lighten). She said she looked over my photos and said when I left the salon she thought she did what I wanted--she did however it washed out. I messaged her to let her know that I went some place else. Where I was informed that she did not leave it on my hair long enough and it was not blended well at all. I had paid $360 (with tip, to Mallory). She not only didn't offer to refund ANY of my money, she also didn't even apologize that I had went someplace else. I would never go back to her based on the lack of response and refund. Terrible.

Got in with Brett for a haircut a few weeks ago, and she was fantastic! I felt immediately…read morecomfortable, and she was both fun and chatty! She did a lovely job on my hair, gave me tips on products both within and outside the shop, and it was a great experience as a whole! I'll definitely be going back!

Stephanie was so sweet! She took the time to listen to my daughter and gave her the cut that she…read morewas wanting but nervous to get. She also took the time to teach her how to curl her hair the way that she did at the salon. We had a great experience! Thank you Stephanie! Talia

I ordered a Davines product from this salon that was sold out everyplace else. They take the order,…read morecharge my card then today (a WEEK later) tell me they're sold out of the product. I guess this the protocol for a salon in the middle of nowhere.

Kathy the owner, did an amazing job! She styled my hair for my son's wedding and it looked great!…read moreShe is a genuine and kind hearted person. You will not be disappointed!

My Friend and I decided to have a spa day while visiting the town of Vermilion this past weekend…read more she got a mani and pedi while I chose to do a 60 min facial. We both had great experiences! Leina did an amazing job on my facial! It was incredibly relaxing and soothing, perfect for a mama rest/spa day! We are already talking about returning to the town and booking appointments again. Thank you again Leina, it was amazing!

Not sure how the review score is so low for this salon. I've had my hair done here for years with…read moremany different stylists and have always been very pleased. Jackie does my hair currently and her color technique is perfect. My hair is always healthy after being processed.

Gina is the best!! I've been going to her for years! Highly recommended! I'm 72 with long,…read morenatural hair color. My hair is finely textured.

For starters.. I needed a hair cut. Badly. At this point, it was almost a year if not longer since…read moremy last cut. I used to be one of those people that insists that it's cheaper to do my own hair. Notice I said "used to be". Normally I'd bleach my hair at home, color it every couple weeks or month depending on what mood I was in. At one point, I even had dreadlocks. Which over the years & in the end.. took a nasty toll on my hair. I finally decided to let it be healthier & try to better my ways. This being, letting a professional handle it. Anyways, my cousin had told me about this salon - she has been coming here for a long time. I reached out to Tiffany for a consultation. Although embarrassed, I told her about all of my past & recent hair mistakes. I did want some coloring done - my hair was covered in dark box dye with some bright red underneath it somewhere. I knew my hair was damaged, but as a priority, still needed a cut regardless. She helped me make an appointment to visit as soon as possible. On arrival, I was greeted by her assistant Madie. Super nice & smiley - which I loved. She guided me to the chair & put my cape on. She even offered me a beverage. I was already loving this place. Tiffany greeted me shortly after - also, super nice & friendly. At this moment, I loved everyone's personalities. Tiffany cut my hair & Madie had washed and styled it. Both of the ladies were very informative & explained every step they did along the way. I left with a fresh do & an appointment for color! About a week later, I returned for color. A fresh balayage. Tiffany knew about the dark box dye & underlying red color on my hair. We went over a few photos I had picked out. Dissected them together, figuring out what would work best for me. I went into this journey knowing that we might not be able to lift my hair to be as light as I picked out - I was okay with that. I really appreciated the time they put into helping me understand everything. Madie & Tiffany both worked on my hair as a team & conquered it. In the end, with a few processes and treatments later.. we were able to get a fall inspired color (much lighter than anticipated). We named it "pumpkin chai". In the future, I can return to have it lightened further. For now & for fall tho.. I'm gonna leave it be. I'm very happy with my experiences at Vivid. Their knowledge and expertise is far beyond other salons. They're constantly furthering their skills whenever possible. Which is super important to me. Staying on top of current trends, colors or processes - is how you stay the best! I would recommend anyone to give them shot. Mention my name & you'll get $20 off your first visit - heck, you'll get me a credit too.

Great salon. Very nice staff. First I went for a hair cut/trim. I was given a new customer folder…read morewith multiple coupons to use on future visits. I scheduled my next appt for color. My stylist is Leslie, she's Great! S oo glad I took a chance on going here.

This place is so cute! Everyone I encountered was friendly & Karen kicks ass at hair! Very happyread more

The girl at the front desk must have deleted the reviews she wrote when she discovered the girl…read morethat did my hair accidentally told me. Girl at the front desk was so rude, lied to me and was just terrible. The girl Katie, I don't remember her name, gave me a horrible hair cut, she must have just got out of hairdresser school. I paid $210 for one of the worst haircuts, colors and highlights and rudest of treatments, i have ever gotten. I had a wonderful haircut from Singapore went and did research on line to find a good hair dresser, I was hoping to spend the money to keep the great haircuts What a disappointment. I DO NOT RECOMMEND this salon...

Lauren is truly exceptional at what she does. She genuinely cares about her clients, takes the time…read moreto make everyone feel comfortable, and always delivers amazing results. On top of her talent and professionalism, her wonderful sense of humor makes every appointment enjoyable and something to look forward to.

First time hair coloring appointment! I went for the first time back in July and had a wonderful…read moreexperience. I just went back for touch-ups and a highlight and couldn't be happier with the experience! The place is taking covid precautions very seriously, with temperature checks for clients and stylists. Both my stylists were so kind in explaining what the options were to achieve the results I wanted (natural looking lightening) and my hair has never looked better! They took the time to curl and style afterwards and are such friendly people. I also scheduled a facial and eyebrow wax with Lauren- amazing!!! My boyfriend has never noticed my eyebrows before but even he noticed how fabulous they looked! I have very sensitive skin and tend to burn in that area. Lauren discussed that with me and made sure my skin wasn't irritated at all. 100/10 I love this place.

I went to Dino palmieri in westlake to get my hair dyed blonde. They were horrible! My hair was two…read moretone brown and they said it'll take 5 times to dye my hair blonde. Bull. Thank god I found this place! Rachel fixed my hair and now im finally blonde. If you want dye then come here.

Such a beautiful and relaxing salon! I definitely would return and recommend to my friends! Thank…read moreyou!