Business is offering free items in exchange for good Yelp reviews on a local moms group on FB…read more I was struggling to keep up with the constant size changes every 3 months for my lil one. Took some of his 0-3 and 3-6 month clothes here and they wouldn't take any of them even though some of them were ones I had bought from that store before he was born. They sure as heck wanted all the toys he had outgrown though, offered me $10 for them I took the whole lot back home and put it on Marketplace for $20. It was gone within the hour.

This store is typically clean and very well organized. I actually like this store because it is…read morevery easy to walk around and find all the correct sizes. BUTTTT this store in particular is price gouging all of the name brand items and even some of the regular items. Yes I do understand this is their "policy" but I have been to many many different Once Upon A Child stores in this state and in others and this is the most expensive one I have been too thus far. The staff is always usually super nice to me and my family so that's a plus. But I have been asked on multiple occasions to put in a google review for free items. I know this isn't illegal but it's wrong to buy reviews, when their entire experience should be genuine. I do love the company Once Upon A Child but I don't believe I can justify spending my money at this store in particular again...

Wonderful customer service, very knowledgeable, Fahina did an extraordinary job. Thank you so much.read more

Lexus is a pleasure & be help. Very organized store. I would recommend for all your kids clothing…read moreneeds

I'm so happy that Fayetteville has an upscaled children's store. If you're looking for a discount,…read morebig-box store, this is NOT it. Its family-run and has been here forever. However, I do think that they have some idea that since they are upscaled then they have to charge a lot. I have lived in many cities to include Seattle and San Antonio. I expect to pay high prices in stores of the same caliber in those cities but those cities are actually cheaper than in Fayetteville. The Corolle dolls and Zutano clothes among other brands are about 10% more expensive in Fayetteville. With that being said, I am glad that this store is here. I like having nicer brands to chose from. Though we are not locals, I still like to support the local economy more than the big-box stores. Take note owners! It would be nice if you had a website or a Facebook page so we can know about new products or sales.

Great place for cute little boy clothes, which is a rare find. Thank you for the great customer…read moreservice!!

EVELYN at the cash wrap has a very nasty disposition. Not only did she skip me in the cash lane but…read morealso wanted to go back and forth with me in front of other customers. I was standing in line, with no one behind me initially. I'd already been having a bad day. I didn't hear her call me, so she skipped around me. When I noticed the people who just walked up walk past me I walked up to the cash wrap and she said "your gonna have to get back on line because you didn't come". She still hadn't rang anything up for them, could have easily taken me. Instead she chose to be a snotty bitch, making little remarks, talking to me in a condescending manner. I eventually blew up. Evelyn needs to be evaluated a little more closely in regards to how she deals with customers. Zero star customer service experience DECEMBER 1,2025 around 5 pm

I worked at this location for a period of time... my experience was very disappointing, toxic, and…read morenegatively affected my mental health. One of the managers consistently took extremely long smoke breaks, she was rarely available when needed, and spent most of her time in the office on Facebook, or on her phone talking to her wife.. rather than helping the team on the floor. This made it difficult for employees to get the support we needed during busy shifts. The store manager Kim white also heavily contributes to a very toxic work environment. ( everyone feels this way but nobody will step Up to her) Kim white often shows clear favoritism toward certain employees while treating others extremely unfairly, she would talk about certain employees to other employees, and often got on the store microphone to openly embarrass employees when we had simple questions or concerns, which created tension and and uneasy work environment. Sue, Leanne and kaylan are wonderful managers and deserve more respect than they receive. Many of us regular workers tried to do our jobs well, but the lack of dependable leadership and professionalism made it an unpleasant and stressful place to work. I hope the company takes feedback like this seriously and addresses these issues so that future employees have a more positive experience, but I also think it's important to shed light on toxic work environments and work place mental and verbal abuse, I will also be leaving a review on yelp and I've sense contacted corporate, unfortunately I don't recommend this certain location for anyone looking for future employment.

We have two stores that primarily sell Western wear & boots here in Fayetteville and that's Jack's…read moreBoots & the Boot Barn. I've been to both and the customer service was very friendly and helpful. If I had to pick one over the other it would be Jacks Boots & Apparel. Reason? Their staff is more knowledgeable about the boots & fit and they definitely have more of a selection. It's funny because I've heard bad reviews about them both and I was treated really nice by both stores. (People say both stores race profile but I'm Black & got much love from both stores? I guess if you look for hate long enough, you'll find it even when it's not present because of your mindset). Boot Barn has a lot of boots but some of them are worn down from people trying them on. Pretty much what you see is what you get. There are no "new" boots in the back because they have no storage. Jack's Boots has a large selection as well. They have display boots and NEW boots in the box. I don't know about you, but if I'm going to drop $200-$500 on a pair of boots, I want them fresh out the box and still brand new. Jack's Boots also has more of a selection of exotic boots for women. Only problem is, Jack's website needs to be updated because it doesn't show half the boots they have in stock. In price comparison to a few western sites online, Jack's Boots saved me $80 on my exotics. My only knock against Jack's boots is their small military discount which is 5%. I mean, c'mon guys, you're in a military town that gives you 90% of your business, another 5% will not hurt you and the troops would sure appreciate it. I'll be back to purchase at Jack's just for the customer service alone.