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    Cranial Technologies

    3.7 (6 reviews)
    Open 7:30 am - 4:30 pm

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    Arizona Desert Orthopaedic Center

    Arizona Desert Orthopaedic Center

    4.0(8 reviews)
    4.6 mi

    I have a prosthesis made by Tom Hamm and his team. I am very…read morehappy with it and with Tom. I appreciate his knowledge and his compassion. Since the beginning, he has listened to me; advised me on my choices and then literally walked side by side with me to make sure things were right. I routinely recommend him.

    Had a 10 AM appointment and arrived at 9:50. Checked in and paid the copay. 10:30 still wasn't…read morecalled. 10:45 went to the desk to possibly reschedule. The receptionist said you are next. 11:00 still not called but four patients that arrived after us were seen and already left. Went back to the desk and one nice patient sitting next to us that had a 9:45 appointment still hadn't been seen. The receptionist went to the back and then said the lady with the 9:45 then us will be called. It was 11:15. The MA asked what are you here for (rudely) and we said a consultation. She said the doctor does surgeries and you're not here for that? That was the last straw. We said just cancel this whole consultation and we'll go somewhere else. You don't want our business. The receptionist was hesitant about refunding our copay but we said we want to see the business manager. The receptionist then called the business manager on the phone and said they will refund the copay. They did later that day. I'm sure the doctors are fully qualified and do good work but the office is totally mishandled and inefficient. We highly recommend you go somewhere else for a more efficient and friendly office staff. Not happy with AZ Ortho at all.

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    Cranial Technologies - orthotics - Updated May 2026

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