Very polite, and respectful, as well as very insurance friendl!Office is very attentive and…read morerespectful as well, glad I chose this dentis!

I gave it 4 stars because of the first time visit being the roughest one. Just filling out…read morepaperwork for an hour is not fun. Everything after that though was a breeze, every visit is quick and the dentist is amazing. I have a brother in law that's on the spectrum and they were understanding and they even let him take control at times and explained or showed him that everything was fine.

Great friendly, professional, and personable staff. Office very clean. Handled all of my kids and…read moremy needs. Definitely recommend.

This was a great experience. I went to see them for a 2nd opinion and see about sedation. Their…read moretreatment plan was more realistic and reasonable. Everyone was so nice and caring. I got to pick my own music playing in my room and the dental chair had a built-in back massager - very relaxing. I highly recommend

Facility and staff are great! It took approximately 11 months for me to finish treatment. I went…read morethrough 4 or 5 temporary arches before my final set of arches. It took this amount of time to fine tune for the best fit. I appreciate that they did not try to rush me through to a final set before my gums were fully healed and they had a perfect impression for the finals! The folks who work here are consummate professionals!

Keep me waiting 20 mins in the front and 50 mins in the back.Charged my credit card when they…read moreweren't supposed to.

The best dentist's I have ever gone to, extremely knowledgeable and professional…read more The staff are very welcoming and friendly. The offices are clean and comfortable.

While the care was great, they are just too busy. Had my 6 month cleaning May 2025. 10 months…read morelater, my 6 month cleaning was scheduled. However, I had to cancel due to COVID. Next cleaning available was 4.5 months later. There schedule is booked solid with no openings. I did request a manager contact me to discuss but I never got a call. Billing can be challenge. A couple times they would link my husband's account to mine. Which would be okay, but we wanted to keep them separate for HSA purposes.

We love it here they are so good to us. We've had cleaning's and teeth veneers done they look…read morepositively great

Arnold Family Dentistry is hands-down the best dental practice I've ever visited. From the front…read moredesk team to the hygienists to the dentists themselves, every single person is genuinely kind, welcoming, and easy to be around. Dr. Arnold, in particular, is a standout. Her approach is straightforward and honest, but still warm, reassuring, and completely patient-centered. The office itself is bright, inviting, and somehow manages to smell good instead of like antiseptic and drilled teeth (a true dental miracle). It's the rare place where you walk in a little nervous and walk out feeling taken care of. Highly recommend.

The entire office is so kind and they genuinely care for their patients! I was nervous to find a…read morenew dentist after moving to Lexington, but Dr. Couch is truly great. Everyone there has made me feel safe and cared for - I know I'm in good hands! I've had a few cleanings and fillings so far there, and each procedure has been done with excellence and without any issues. This office reminds me of going to my dentist in my small town. They are very hospitable and always take the time to get to know me!

I called this practice to inquire about becoming a patient. I was told that new patients weren't…read morebeing accepted. I understand that but the receptionist wasn't very friendly. This was surprising as reviews for this practice indicated that new patients were being accepted and that staff was very friendly . I'll keep looking.

they say they accept Medicaid, but they don't unless you're already an existing customerread more

After finally going in, it was decided that I needed a tooth extraction, but I had to wait for the…read moreschedule of the uk oral surgeon. They called me the day before he was going to be in on a Saturday. I wish now I didn't make an appointment. I was told that he would have to take the tooth next tooth to he was extracting also. But no. I was not in any pain before the appointment, now I think he left nerve ending on the back tooth, cracked a tooth in front of the he was extracting and while leveleraging on my bottom teeth he cracked 1 or 2 of them. I'm in so much pain and yet they can't get me in for 2 weeks.

They are not like the big franchises, they're very personal and friendly. You will feel like a…read morepatient, not a number

I always receive the best dental care from this business. The staff is so kind and caring!read more