I've never had less than exceptional service. I feel like their #1 priority customer every time I'm…read morein! I would never go anywhere but Buzz's.

I can't say enough about how great this body shop was. My car was hit-and-run, causing enough…read moredamage to the bumper the result was it being fully replaced. From the assessment to when I picked it up (less than 2 days!) later, it was super. I had a beautiful rental vehicle and was shocked when I got into my car to find they fully cleaned the interior as well! Buzz's is THE place for your car's work. Thanks Nicole and team!

Brutus spring is a Kamloops hidden jem. They can literally do everything from cars to heavy…read moreequipment. Their ability to problem solve, fabricate and think outside the box has really impressed me. Thank you Nick

after spending $1000 for body work i got my car back looking like it has been painted in someone's…read morebackyaed with a can of silver spray paint. dent was not pulled properly, there was unfinished work and when confronted I was treated like I didn't express the quality of work i wanted properly.. unprofessional work and terrible customer service.

Very bad mechanics if they even have real schooling way over charged me on a used engine that never…read moreran properly wouldn't help with it after I left . The vehicle made more noise after leaving that shop than it did before . Who the hell charges $16000 plus $1700 for catylitc converters . The engine was not new and had 83000 km on it already . Very shitty work . Unimpressed and that's all I will say but there's more

I am fairly new to Kamloops, and had the unfortunate luck of a deer wrecking my beloved truck. I…read morehad to settle on a not so reliable, used car. It needed work, and I was so apprehensive of being ripped off yet AGAIN by a garage because I am a woman. I am so lucky to have come across Freddie's Pit Stop. Not only is he efficient, but he is more than fair, well below other garages, and has only qualified mechanic(s) working on vehicles. The owner really does have a heart, he was upset when my radio stopped working (electrical issues) and had me stop by the Stereo Warehouse to get it checked out. I highly recommend this business.

One of the worst customer service experiences I have ever had the displeasure of dealing with…read more First they booked us in for beginning of December. We had the appointment written down in our calendars for many months then when the time came to drop off our vehicle they said we have no record of your appointment so then they had to rebook us in for another month and a half later. After we finally got in they told us a week to get our car fixed but then took a month to fix it. When it was finally done they randomly called us just one hour before closing on a Friday after a month of no communication and left a message on my voicemail that the car was ready (as we were leaving town to a tournament for my daughter). They reported to ICBC as completed for that Friday which then immediately cancelled out our rental car ICBC was covering and ended up costing me another 154$ for rental fees on a car that just sat in our driveway over the weekend as I took my truck to the coast. When I tried discussing with ICBC about the charges they informed me Zimmer said they called Friday "mid-day" and on Monday which they clearly did not and was a flat out lie. I have the voicemail and call history to prove it . Neither did they try my wife's phone or did they ever even attempt to give us any updates at any time during the repair process. When confronted about the bill all three of the staff gave us serious attitude, were unapologetic and were being extremely rude and the one guy up front basically told me that we should just be thankful to them that the car wasn't written off and that the bill is our problem. None of these people should work with the public. It was disgusting how all three of them conducted themselves and level of professionalism was pathetic. Nearly 10,000$ worth of repairs and wouldn't even offer to pay 154$, no sympathy, no care or consideration at all for the family getting screwed around by big company's. I will be sure to warn everyone I can to stay far away from this joke of a business. The owners have since ignored my emails and perhaps disputing my review with Google as it has been hidden and I have had to repost which is also unfair as the review is 100% legitimate and the truth. Last but not least...The work was so shotty 10,000$ to a rear bumper and hatch that no longer closes properly, pops open, needs to be forced closed and key hardly works because the mechanism is getting caught. They won't take responsibility and refuse to fix it!

The most painfully drawn out process only to end up with a poor paint job and they lefts dents…read moreunrepaired. Worst customer service experience I have ever had anywhere for anything.

I would like to thank Dale whom initially estimated fixing my truck door today at $100. However a…read moreshort time later pulled out of the bay and confronted me as I asked him how much...he smiled and said no charge..I was flabbergasted ..having had this awesome experience I would highly recommend this shop to anyone need repairs. It made myself and daughters day..

This is perhaps the worst auto repair shop in existence. I was told 5 days to replace my door and…read morethat there wasn't a courtesy car available. It has now been 7 days so I called and was informed that is still in the body shop and has yet to be painted. If I had not called them I would still be without a clue as to how much longer it would be. Avoid this place at all cost.

Nick Grabas is at Anything Rod & Custom is a rip off artist. He will give you the best body and…read morepaint job of show quality in the business that's his promise. After that he ask for 1/2 the cost up front and nothing will get done on your vehicle, like 6 months. Nick gives the auto body business in Kamloops a bad name by empty promises and not producing what he promises. He has not paid his employees their wages for some time including suppliers.

We had our truck painted in April of this year by Nick Grabas who owns Anything Paint & Autobody…read moreLtd. and are not only extremely disappointed in the paint job but now have to pay another company to repair it. The paint is falling off, the truck was not wiped down before painting and there are dirt specks everywhere, there is a large run on the front fender, another on the passenger rear door, also the paint has lifted around the ariel and door handle when the tape was removed. The fender flare seams are a mess, the paint has completely fallen off. There was no detailing as promised and we cannot have the 3m plastic installed as the paint is too rough and it will not stick. Nick has completely refused any help and denies there is anything wrong even though we have shown him and have pictures to prove it.

Rich is a great guy and runs a customer responsive business. Little bit of a story here…read more While on the road from Nelson to Golden, a lumber truck flicked a stone a chipped the windshield. I wasn't in a position to deal with it in Golden but was going to pass through Kamloops on the road to Whistler. I phoned Family Glass and Rich said he could handle it if I got to him by late on Friday. I could tell that he wanted to help if at all possible. He was not planning to work on Saturday. Rogers Pass closed for avalanche control and I wasn't able to get to Kamloops on time. I alerted Rich and he said something had come up and that he could work on it early Saturday and we could carry on to Whistler before noon. He fixed the chip in about 30 minutes. He gave us some good advice about the road ahead and we talked about North American travel and off-roading for a while. A few other people came in for special service as well. He handled everything like a pro. The repair cost was very reasonable especially given that he is normally closed on the weekend.

So very happy with Family Glass, excellent customer service, I love the friendly atmosphere. They…read morewent out of their and changed my very old wipers and even cleaned my rubber mats of leaves n such. So very kind =D I was on my way to a shift in Lillooet from Lytton. There was rock fall in a usual place, a herd of sheep mulling about. The semi ahead of me waited patiently for them to move, then sounded off his horn and proceeded to move. I hoped I was far enough back from him, but on his departure and rock about the size of tennis ball hit the windshield, scared the bejeezus out of me. I pulled over a short way up to catch my breath and a black bear ran out of the bushes in front of the jeep, so glad it didn't stop. I will definitely recommend Family Glass to everyone.