I've never had less than exceptional service. I feel like their #1 priority customer every time I'm…read morein! I would never go anywhere but Buzz's.

I can't say enough about how great this body shop was. My car was hit-and-run, causing enough…read moredamage to the bumper the result was it being fully replaced. From the assessment to when I picked it up (less than 2 days!) later, it was super. I had a beautiful rental vehicle and was shocked when I got into my car to find they fully cleaned the interior as well! Buzz's is THE place for your car's work. Thanks Nicole and team!

Brutus spring is a Kamloops hidden jem. They can literally do everything from cars to heavy…read moreequipment. Their ability to problem solve, fabricate and think outside the box has really impressed me. Thank you Nick

after spending $1000 for body work i got my car back looking like it has been painted in someone's…read morebackyaed with a can of silver spray paint. dent was not pulled properly, there was unfinished work and when confronted I was treated like I didn't express the quality of work i wanted properly.. unprofessional work and terrible customer service.

Very bad mechanics if they even have real schooling way over charged me on a used engine that never…read moreran properly wouldn't help with it after I left . The vehicle made more noise after leaving that shop than it did before . Who the hell charges $16000 plus $1700 for catylitc converters . The engine was not new and had 83000 km on it already . Very shitty work . Unimpressed and that's all I will say but there's more

I am fairly new to Kamloops, and had the unfortunate luck of a deer wrecking my beloved truck. I…read morehad to settle on a not so reliable, used car. It needed work, and I was so apprehensive of being ripped off yet AGAIN by a garage because I am a woman. I am so lucky to have come across Freddie's Pit Stop. Not only is he efficient, but he is more than fair, well below other garages, and has only qualified mechanic(s) working on vehicles. The owner really does have a heart, he was upset when my radio stopped working (electrical issues) and had me stop by the Stereo Warehouse to get it checked out. I highly recommend this business.

Excellent service from Greg and team. My vehicle was repaired in a few days and even washed which…read morewas a big surprise. Thank you

HORRIBLE! The work is sub par. The paint is absolute crap!! I have not been able to wash my car…read morewithout several different areas peeling from the spray at the car wash!! (Not acceptable work!). They don't feel it is due to their shotty work, however, I know otherwise, as it has never happened before on any other vehicle I have had painted after repair. They also DAMAGED my vehicle working on it. It was MONTHS ago and I still have not had the tail light they broke repaired and they don't want to do anything about their crap work. There are lots of GREAT shops in Kamloops. Do the fool enough to go here like I did. You will regret it! I would have given ZERO stars had it been an option!!!

One of the worst customer service experiences I have ever had the displeasure of dealing with…read more First they booked us in for beginning of December. We had the appointment written down in our calendars for many months then when the time came to drop off our vehicle they said we have no record of your appointment so then they had to rebook us in for another month and a half later. After we finally got in they told us a week to get our car fixed but then took a month to fix it. When it was finally done they randomly called us just one hour before closing on a Friday after a month of no communication and left a message on my voicemail that the car was ready (as we were leaving town to a tournament for my daughter). They reported to ICBC as completed for that Friday which then immediately cancelled out our rental car ICBC was covering and ended up costing me another 154$ for rental fees on a car that just sat in our driveway over the weekend as I took my truck to the coast. When I tried discussing with ICBC about the charges they informed me Zimmer said they called Friday "mid-day" and on Monday which they clearly did not and was a flat out lie. I have the voicemail and call history to prove it . Neither did they try my wife's phone or did they ever even attempt to give us any updates at any time during the repair process. When confronted about the bill all three of the staff gave us serious attitude, were unapologetic and were being extremely rude and the one guy up front basically told me that we should just be thankful to them that the car wasn't written off and that the bill is our problem. None of these people should work with the public. It was disgusting how all three of them conducted themselves and level of professionalism was pathetic. Nearly 10,000$ worth of repairs and wouldn't even offer to pay 154$, no sympathy, no care or consideration at all for the family getting screwed around by big company's. I will be sure to warn everyone I can to stay far away from this joke of a business. The owners have since ignored my emails and perhaps disputing my review with Google as it has been hidden and I have had to repost which is also unfair as the review is 100% legitimate and the truth. Last but not least...The work was so shotty 10,000$ to a rear bumper and hatch that no longer closes properly, pops open, needs to be forced closed and key hardly works because the mechanism is getting caught. They won't take responsibility and refuse to fix it!

The most painfully drawn out process only to end up with a poor paint job and they lefts dents…read moreunrepaired. Worst customer service experience I have ever had anywhere for anything.

I would like to thank Dale whom initially estimated fixing my truck door today at $100. However a…read moreshort time later pulled out of the bay and confronted me as I asked him how much...he smiled and said no charge..I was flabbergasted ..having had this awesome experience I would highly recommend this shop to anyone need repairs. It made myself and daughters day..

This is perhaps the worst auto repair shop in existence. I was told 5 days to replace my door and…read morethat there wasn't a courtesy car available. It has now been 7 days so I called and was informed that is still in the body shop and has yet to be painted. If I had not called them I would still be without a clue as to how much longer it would be. Avoid this place at all cost.