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    Apollo Autobody

    1.0 (1 review)

    Services - Apollo Autobody

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Apollo Autobody Photos

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    5 years ago

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    William R.

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    Zimmer Collision Center

    Zimmer Collision Center

    (2 reviews)

    One of the worst customer service experiences I have ever had the displeasure of dealing with…read more First they booked us in for beginning of December. We had the appointment written down in our calendars for many months then when the time came to drop off our vehicle they said we have no record of your appointment so then they had to rebook us in for another month and a half later. After we finally got in they told us a week to get our car fixed but then took a month to fix it. When it was finally done they randomly called us just one hour before closing on a Friday after a month of no communication and left a message on my voicemail that the car was ready (as we were leaving town to a tournament for my daughter). They reported to ICBC as completed for that Friday which then immediately cancelled out our rental car ICBC was covering and ended up costing me another 154$ for rental fees on a car that just sat in our driveway over the weekend as I took my truck to the coast. When I tried discussing with ICBC about the charges they informed me Zimmer said they called Friday "mid-day" and on Monday which they clearly did not and was a flat out lie. I have the voicemail and call history to prove it . Neither did they try my wife's phone or did they ever even attempt to give us any updates at any time during the repair process. When confronted about the bill all three of the staff gave us serious attitude, were unapologetic and were being extremely rude and the one guy up front basically told me that we should just be thankful to them that the car wasn't written off and that the bill is our problem. None of these people should work with the public. It was disgusting how all three of them conducted themselves and level of professionalism was pathetic. Nearly 10,000$ worth of repairs and wouldn't even offer to pay 154$, no sympathy, no care or consideration at all for the family getting screwed around by big company's. I will be sure to warn everyone I can to stay far away from this joke of a business. The owners have since ignored my emails and perhaps disputing my review with Google as it has been hidden and I have had to repost which is also unfair as the review is 100% legitimate and the truth. Last but not least...The work was so shotty 10,000$ to a rear bumper and hatch that no longer closes properly, pops open, needs to be forced closed and key hardly works because the mechanism is getting caught. They won't take responsibility and refuse to fix it!

    The most painfully drawn out process only to end up with a poor paint job and they lefts dents…read moreunrepaired. Worst customer service experience I have ever had anywhere for anything.

    Apollo Autobody - bodyshops - Updated May 2026

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