David was very helpful. Repaired brakes, very professional. Price was more than fair. Would never…read morego to another repair shop in the valley. Highly recommend.

My experience could not have been worse. They've had my car for 6 months and still aren't done …read more The worst part is the terrible customer service. For the last 3 months, they've been saying it will be ready "next week" and that someone will call me in a few days to give me an exact day. Then, the entire week goes by and I hear nothing. Save yourself the trouble and use literally any other body shop. The people who answer the phone are rude and annoyed when you ask for an update.

I have been taking my car to Carbondale car Care since I moved to the valley 3 years ago. They…read moreproven themselves to be reliable. They have been honest about what repairs are needed versus recommended. They have helped me avoid costly repairs and kept my car running at the same time

My first time coming here and im from the valley! I received great service and a great carwash for…read morea deal! I will definitely be back :) thanks guys!

We only go to this shop. They do great work and work well with our insurance company to make it an…read moreeasy process.

As a broker who owned an insurance agency for over 40 years in the Roaring Fork Valley, I will…read morestate unequivocally that Keith Williams, Valley Collision's owner, provided only one level of service to my clients and friends-- The most superlative, consumer friendly service and expertise. My experience has has been that of 110% satisfaction with Valley Collision.

If I could give this shop 0 stars i would do it. I came in needing work done on my vehicle, The…read morefront desk guy i believe his name is diego was absolutely so rude. he priced ranged me for the wrong items and was just so disrespectful when i asked questions. I asked to speak with the shop owner and he told me that i couldn't and i needed to leave. I never ever would have expected this to happen. Please consider going somewhere else. They really need a new front desk person. Someone with better additude and someone who actually enjoys their job and not someone like diego. On the other hand the guy who did help me out and fixed the problem in my car his name is Jesus very lovely guy. always smiling. Didn't hesitate to answer my questions. if i were to come back to this place it'd be because of him. I admired how he left my car, He goes above and beyond to make customers satisfied. He deserves a raise. I honestly give jesus 5+ Stars.

I brought my Honda Pilot in for a tune-up and tire switch from winter to summer. The 2 services…read morecame to $2200. When I picked up the car, the "check engine" light came on while driving. In the time since I owned the car, (purchased new in 2013), the engine light had never activated. I contacted the Shop and returned the following day. They hooked up a diagnostic and found an Idle Error - the engine was idling faster than expected. They took it for a test drive, didn't think anything was wrong and turned off the light. In the following week, the engine light came on and off several times. The car was not running well - high idle rpms and vacuum hesitation. I once again brought it back and spoke with the manager (Diego). He "googled" the issue and said it was probably a clogged idle valve or needed a computer reset. I had also googled the issue and found that the computer reset was required after a tune-up. The manager offered to put in a new idle valve, ($375.00) and "try" to reset the computer. The fact that he didn't seem to know what or how to correct the problem did not give me confidence. I declined his offer and took the vehicle to Phil Long for service. They immediately diagnosed the issue as a clogged carburetor and failure to reset the computer. They resolved the issues, ($400), and the car returned to running great. I thought this was the end of my experience with High Tone, but I was wrong. I purchased a set of new tires at Discount Tire today. The technician came out and asked if anyone had rotated or changed tires in the past few months. I replied that High Tone did the seasonal switch in June. He then informed me that there were 2 stripped Lugs and a broken post on the passenger Rear Wheel and that he could not mount that tire. He sent me to Grease Monky to have that repaired. After another $150, the tire was mounted and I was done. The entire experience at High Tone was terrible - Poor Customer Service, inept management and a general complacency for doing things properly. I will never return to High Tone and, if asked, will never recommend their business. No Stars

Disappointed! Thought I would support local business, so I took my car here to have AC diagnosed…read more Was told it was the condenser. After spending $1400 they sent me away and the car started blowing hot air again. Took it back and they said oops it must be the compressor. That'll be another $1500. Will be going to the dealership from now on. Also, no phone calls or communication, I kept having to stop by the shop.

Our truck blew a spark plug at the top of the Frying Pan valley. We left our trailer by the side…read moreof the road, and limped down to Basalt for cell service. We googled Blue Mechanic in El Jebel and called them. Since it was 3pm on Friday, we weren't hopeful of making it back to our home in Denver for at least a few days. Blue Mechanic told us to bring the truck in right away and that they could fix it. They had to re-tap the threads for the spark plug and screw in a new one. They had it fixed in 2 hours and charged us a reasonable price. We were on our way back to Denver by 6 pm that night! Thanks so much for the quick help. Blue Mechanic really showed up for us when we needed them most. AND they are in a convenient location to boot right across from the NAPA auto parts store. Thanks so much guys! So glad we found you.

Great size, Sunday afternoon with a flat tire,. They fix my tire, friendly professional service…read more Highly recommend.

I'm a chief engineer for a local hotel. Susan and her crew do all of our oil change services. And…read moreall of the general maintenance on my company vehicles. Couldn't be happier with the service quality. And the speed. And the price is good too.

Arturo is amazing! He stopped on his was home to help me fix my flat tire. He just saw me on the…read moreside of the road pumping up my leaking tire with a bike pump and offered assistance. Wouldn't accept compensation other than asking that I help the next guy I see. Restores faith in this valley!

They are amazing! So incredibly kind and genuine. Works with travelers to get us back on the road…read morehome. They worked an hour past closing to make sure our automobile was fixed. Knowledgeable and explained everything to me. Prices were reasonable. I would highly recommend them. Go see them.

Stopped due to a check engine light on a used vehicle that I had just bought. Craig came right out…read more- plugged in Diagnostics and set me on my way with a comfort that it was okay. Later this week taking vehicle back for some repairs we uncovered and looking forward to a good relationship with a good local mechanic. Also impressed with his son working with him.