I had some plumbing issues and Isaac and his apprentice took care of them in a timely, efficient…read moreand professional manner. I am very pleased with the outcome. Definitely would call on them again.

This company could very well be great, but if you are under a home warranty please request a…read moredifferent company. They do 1.5 million dollars with First American Home warranty, which owner proudly stated. Their highest regard is serving the home warranty company and not the customer. We have a mechanical breakdown of our AC handler. We have no AC. The entire coil inside and outside is completely iced over. Tech stated he would return in 2 weeks after previously stating that the coil had a leak to check and stated it works, and it was. I linger frozen. He stated the home warranty company would not replace the unit, which we know is a lie since we have been a customer for 13 years. Then he took back the comment that the coil had a leak, blamed the blower and then said there is no diagnosis. He does not have the technical skills to diagnose an AC outage nor is he willing to state on insurance paperwork a replacement. Replacement should be stated due to age of system and coil leak. We had another contractor come to our house before the home warranty contractor and he stated the unit has a coil leak and needs to be replaced. York Mechanical was fired on the spot due to unwillingness to diagnose our AC outage. They also leaked excess freon into our yard. Tech said "I have to take what you say with a grain of salt," which is stating that I am lying about our AC outage. Can you even imagine being told this by a tech with your AC broken? He told us we turn our AC down too low at night and that is why it is frozen over. If you go with this company to do work with your AC out, they have a 2 week lead time at least. Under warranty while waiting for parts you will have no ac up to a possible 6 weeks. I do not recommend this company unless you want to have someone who does not want to truly help you and is more worried about pumping more business into his business via home warranty calls.

Had a water heater problem on a Sunday. Eddie arrived 45 minutes after I called and quickly…read morediagnosed and fixed my issues. Excellent workmanship and professionalism. Will be my first call for any issue! Thanks, Steve

Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

Have had these folks do plumbing work twice in the past year or so & in both cases they were…read morepunctual, did good work, and charged reasonable rates. Also great communication via text/email/etc - I'll definitely give them first consideration anytime i need work in the future.

Same day service! Josh arrived on time and found the issue with our water heater quickly…read more Turns out, there was nothing wrong with the water heater......apparently, someone leaned something against the water heater, bumping the thermostat control which turned the temp very low. I asked for the bill......no charge! Lebo's will be my go to plumber from now on.

The quality of service was excellent. Devon was a very professional technician and the job was…read morecompleted in a timely manner. But, as far as pricing and "affordability", I'd have to give them a huge "No Go". Average pricing to repair/ replace a faucet is quoted at $250-$500. They were well above that at $625, and for top of the line Devon quoted me $200 more at $825, Seemed a bit steep. Although, he did give me a $25 military discount on the end. I do not fault their workmanship, just their pricing.

I have been a satisfied customer of Zimmerman Plumbing and Heating for some fifteen (15) years...I…read morefind their service folks, their customer service people, and the products they install to be top notch. I believe you can find a lesser expensive option, but never a service with more value for the dollar. I've had electrical, plumbing, and HVAC work done over the years, and it's always been done well.

GREAT JOB! workers are super. A bit pricey but you get what you pay for and the owner, Ernie…read moreis very involved in the business. HIGHLY RECOMMEND THEM. Had to replace furnace after 9 1/2 years for improper installation and venting. Very upset that this was allowed to happen in a new home.

Have used Central Penn for both preventative maintenance and plumbing repairs, and they are very…read moreprofessional and note pricing up front. Based on previous experience and calling around to other plumbers, I believe their preventative maintenance is reasonably priced ($125 for 'spring maintenance'). For repairs, they charge a 'trip fee' ($65 at the time of this writing) just to come to diagnose the problem, which again, is about in line with industry standards (some plumbing companies I called were a little cheaper while others were more expensive), though I did find one area plumbing company that will waive their trip fee if they do the repair (David Long in New Cumberland). To me, that's the most reasonable policy. We recently had Central Penn come out to the house due to an issue with our shower plumbing. The handle to turn the water on/off became impossible to turn in one direction. The issue was diagnosed as a bad cartridge, and the technician had the correct part to fix it, which he did in about 15 minutes. At the same time, we had him check our kitchen faucet, which had also had some leaking. This got a little more complicated because of a 'nut' that wouldn't release (no fault of Central Penn), and the technician had to call the manufacturer for instructions because the faucet was under warranty. Acting upon those instructions, we had to wait a day or so for a part to come in, and the initial attempt to make the repair failed (as the technician had suspected it might), so the tech called Moen again to get a different part. Unfortunately, at this point, the kitchen faucet was no longer useable. To make a long story short, due to a large party we were having over the weekend and the lack of availability of a tech to fix the problem prior to said party, I ended up doing the repair myself with the part Moen had shipped to the plumber (I live about 10 minutes from the business, so was able to pick it up), and ultimately, I paid Central Penn about $330 and the only thing we had to show for it was the repaired shower handle (again, a 15 minute job). Throughout the process, the technician was professional and worked with the manufactuer directly rather than making me contact them, which was appreciated, though I did end up having to talk to them myself to get the parts delivered prior to the weekend party (not knowing Central Penn wouldn't be available to do the fix until afterward). In summary, Central Penn was quick to respond to our call, very professional, and discussed pricing up front, but in the end, we paid quite a bit of money and had little to show for it, so we'll probably give someone else a try next time those dreaded words "honey, call the plumber" are uttered in the house. In general, a cheaper route is to use a plumber who is not part of a larger company, but then you will likely not get the response time required to fix the issue quickly. Update 4/14 - Owner of the company, working with Moen, has offered us a new faucet free of charge because he wasn't happy with how this situation was handled. It's the effort companies apply in trying to keep customers happy that separates one from another. Don't know if we'll go for the new faucet, but I've changed my previous opinion, and we'd certainly be willing to use Central Penn again.

Years of solid service, then one maintenance visit, $5k in avoidable damage, and selective silence…read morelater... I used them happily for years on a bi-annual plan with zero issues and would have recommended them without hesitation. That changed after our late-January routine maintenance visit. Shortly after, the AC froze for the first time ever, thawed, and flooded the hallway with significant property damage. A second Central Penn tech came out, flagged restricted return airflow, and recommended adding another return. We got the estimate, requested minor changes for a revised quote - and never received one. During that window of waiting on the quote, the unit froze a second time. Only then did I bring in a 2nd independent licensed HVAC contractor, who discovered the blower fan speed was set incorrectly for the system. Combined with the restricted airflow from the vent being bolted and taped shut, this incorrect and overlooked fan speed was gradually destroying the equipment. Two unit freeze-ups, two Central Penn visits, property damage and two additional visits and repairs from a 2nd contractor left me roughly $5k out of pocket for problems that appear to have started the moment their first tech left in January. * First tech left the filter access door taped and bolted shut, restricting airflow. * Second tech correctly noted the restricted return air but somehow never noticed (or checked) that the blower fan speed was set incorrectly for the system (which one can only assume was correctly set prior to the January visit). At that visit I was given no warning to stop using the unit or any indication that continued operation could cause further damage as every previous visit stated the unit was in correct working order. * When I followed up via email afterwards with a full overview of the situation, they agreed to refund their follow-up visit to the bi-annual maintenance check (which I'm still waiting on the actual money from) I simply asked whether bolting/taping a filter door shut is standard procedure and whether techs routinely verify blower speed. That email has now gone 2+ weeks unanswered. Hard not to read the silence as an unwillingness to acknowledge either issue because of the liability it would create. I'm not asking for perfection. I'm asking that multiple paid maintenance visits catch the obvious things that can destroy an HVAC system, let alone most likely having the techs creating the issues, and that a long-time customer at least get a straight answer when things go sideways. Neither fully happened.

My husband called over a week ago to get an estimate for a non-emergency hot water tank…read morereplacement. He left a message. They never called back. Poor service up front, so we went with Jones Plumbing instead. (See my review of their work.) Poor customer service up front makes me question how responsive they would be during an emergency situation or if there was a problem with the install after the fact.

Can't say enough how great working with Corey Fitzpatrick was. Didn't realize that they missed my…read moremessage and immediately came out to check my air conditioning unit and thermostat. Didn't try to sell us anything that we didn't need and when it is time to upgrade our unit gave us options. Later that night I went to change the thermostat out and had issues due to wiring. Spoke with Corey the next morning and he was booked up for at least a week but walked me through finding the necessary wire to hook it up myself. Will definitely be using and recommending them in the future.

Good service, good price for long overdue furnace maintenance. Will be keeping them in mind to…read moremaintain yearly maintenance.

They have no clue how to install HVAC systems. They tried to install the air handling system in my…read morehome and when I had my local inspector inspect the work Tapper and Sons did, he asked me if this was their first install because they did it totally wrong. They used toxic cancer causing glue inside the air supply side that specifically states "NOT FOR INDOOR USE" because I found the tubes in my garbage. When I walked in on them when they installed it, they were all high from the fumes and the owner had actually fell on the floor he told me. When I called to tell them they needed to rip it all out because the township inspector failed the install, Rob told me he has been doing it that way for 25 years. (I said, doing it WRONG for 25 years and making people sick). I am sure his employees will lose as many brain cells as Rob has and in my opinion, they should go to OSHA. I paid them 75 percent up front to install, but once I told him he failed inspection, he would not return my calls, not from any of his phone lines or his own cell, office phone, emails, texts. Total FRAUD . So I am out $15,000 and had to hire a real HVAC company. I actually did the air handling system and vents myself because I got screwed out of all that money and did not have enough. The work I did passed inspection and was told by the township inspector and the new reputable HVAC company that installed the heater unit that my work was 100 times better than what Crapper and Sons did. Stay away from this company, they are clueless, unreliable and criminals in my opinion. Got a lawyer friend of mine to look into it and he said I have a solid case against them, but would cost about the same in lawyer fees and would take a year or more. So Rob know how to play the system and that is about it. He got his money and his new motorcycle as I saw in his social media from what I paid him and that is all he cares about. Total loser.