Hired to remove a 2 piece sectional sofa. Great communication. They texted when on way, came during…read morethe scheduled range, and were out in 10min. I have had bad luck with services not showing up, and leaving me sitting there waiting, so the professionalism was much appreciated. Price was what I was quoted, and was the same as other quotes I got. Would definitely hire again if needed.

Got their help to remove 3 mattress and some junk in the garage. I was very satisfied with the…read moreservice. Effective communication, show-up on time, friendly crew, reasonable price.

Amazing service. The staff are very communicative and very timely. They were came on time to their…read moreappointment and where to communicate when they were there and on their way. They were very time effective and efficient. Another company called me four hours for a job and they removed the junk out of a family member's house in about two hours. Very fair pricing. Highly recommend.

Highly recommend. Picked up my couch when Rhett said they would and was really fast about out…read more Respectful of the property. No hassle, charged what was quoted. Good honest business.

grea place good prices…read more quick in and out Defenily will came back Highly recommended

Not responsible. Not responsive. You can not trust what they say. They have had their dumpster full…read moreof garbage and dog shit in front of my home for two weeks. Not hygienic at all. I have called them four times so far. Whoever answers the phone (the two names I got were Alex and Tom) responds in a short and rush manner, but were nice enough people. They each told me would be moved immediately but nothing happened. I call back and whoever answers the phone acts surprised.

My 3rd time using Honest Junk and again it was a pleasure doing business with them. Evan and…read moreDevion(?) were on time professional and courteous. They were very careful in loading large heavy pieces of furniture and finished 15 minutes before time and they had a lot of furniture and boxes to move! The customer service staff has always been very courteous and accommodating. A special thanks goes out to Riley! She has been with the company from the beginning and has always delivered on great customer care!

Unresolved Property Loss and Lack of Communication…read more I am extremely disappointed with my experience with Honest Junk Company and Chicago Furniture Bank. On July 11, 2026, an Honest Junk employee came to my home for a scheduled furniture pickup arranged through Chicago Furniture Bank. My 13-inch MacBook Pro was sitting on my portable desk immediately before the crew arrived. The desk was not authorized for pickup. My home surveillance footage shows the employee carrying that desk out of my home. He was also carrying a clipboard with an object behind it that appears consistent with the size and shape of my MacBook. The footage then shows him placing the desk onto the Honest Junk truck. Additional footage shows the same employee handling dresser drawers before leaving. After the pickup, my MacBook was missing. I reported the issue on July 14 and provided surveillance footage, Apple Find My information, documentation, and a detailed timeline. On July 20, Chicago Furniture Bank's VP of Finance & Operations told me I would receive an update by the following day. I followed up on July 21. On July 29, after still not having a resolution, I submitted a formal written request documenting the incident and requesting approximately $2,600 to replace my business computer. I was initially offered $500 and later $1,000. On August 25, my attorney formally contacted Chicago Furniture Bank regarding the matter. As of September 14, I still have not received a resolution following my attorney's communication. I have been informed that the employee involved is no longer employed by Honest Junk Company. While I acknowledge that action, terminating an employee does not resolve the property loss or replace the computer. This was not simply a personal laptop. I am the Founder and CEO of The Sailor Justice Project, a grant consulting firm, and the MacBook was my primary business computer. Its loss disrupted my ability to serve nonprofit clients, including work on a $790,000 federal grant proposal for another nonprofit. What is most disappointing is that I chose this organization because I believed in its mission and wanted my grandparents' belongings to continue serving the community. I tried repeatedly to resolve this privately and professionally before involving an attorney. I am leaving this review because consumers and community members deserve to know not only what happens when a service goes wrong, but how an organization responds afterward. I would not recommend using this service until this matter is resolved and the organizations demonstrate that they will take responsibility when property is lost during a pickup.

We recently rented a dumpster for 3 days. Great price, great service and overall great experience…read more highly recommend if you need a dumpster.

From the owner: Bin There Dump That is Chicago's choice for Residential Friendly dumpster rental service. We help…read morehomeowners and contractors with their waste disposal projects at their homes or job sites. Whatever project you are undertaking, Bin There Dump That has the right size dumpster for you; with bins ranging from 4 cubic yards to 20 cubic yards.

Received message from Yelp Projects, requesting a service for junk removal. He told me to give him…read morea call and got a quote for a flat fee. Sounded good so I contacted the guy directly through text; guy was responsive but with short answers. Requested availability and he provided an 8-10am service time the next day (Sunday). Provided addresses for pickup and confirmed they accepted credit card. I also told them to let me know if they needed anything. No texts after that, assuming everything was good. For pickup day, still no response. No confirmation. Waited the allotted time just to make sure the 8-10 was not for arrival time. Not sure if it was just not scheduled or just a missed appointment, but they ended up not coming. So I texted them back saying I will go to a different service. Lesson learned on my part. make sure to talk to the guy on the phone and get verbal or written confirmation and verify arrival time.

Hashem was able to accommodate us on the next day I reached out to him. He was great at clearing up…read moreall the items/junk we had and then price was very reasonable as well. Def recommend to others.

I have this service for my home and recently got them for my business as well. I own companies in…read moredowntown Chicago and especially if you compare the service and prices to Other companies like waste management you can see that there's a huge difference in their responsiveness, cleanliness, and cost. Everyone I've interacted with at LRS has done a great job so far.

Company missed pickup on September 2nd. Called the following…read moreday and was promised pickup a day late but never showed up.Had Village Hall call them on Friday once again promised pickup up by friday evening but never showed up.Customer service is absolutely pathetic and rude.What a lousy company I would not recommend this company at all!