They are great and American. They have never missed stopping like the other company did even though…read morethe bill was paid. Their work ethic is wonderful. Great people

I would not suggest using this company . After getting new trucks they repeatedly didn't pick up…read moreand refused to make accommodations for the disabled . Threatening to cancel service if waves were made . The owner and office worker were rude and hateful when asked why they weren't picking up even though the bill is paid .

August 14th, 2020…read more Mann's Moving & Hauling Champaign, IL 61821 217.255.2952 Dear Alex (and Benjamin). I am touching base with you after my move, 08.10.2020. While I had sent a thorough list of items, Benjamin phoned in the morning to confirm as he wanted to be sure whether he would need a 20ft or 26ft truck. I assured him either would be fine because I moved everything here in a 10ft and trailer. He arrived shortly after 11am with two young men. We did a walk-through. He agreed the 20ft truck would be fine for the move. And he left with the two getting to work. They did not need to break anything down or shrink wrap any items. While they were getting the boxes & totes loaded, my brother-in-law, sister, and I were loading up his SUV and my Nissan. After a couple of hours, one of the young men asked me if it was okay to "come back and make a second trip"? I was surprised since the 20ft truck was more than enough to accommodate this move, but he said he wasn't sure and "we might have to". At that point, I told him that we would finish the basement items and he should focus on the main floor. Benjamin did stop by for about 10 minutes to check on them and then left. He did not speak to me directly. They had some trouble getting to the new address because a phone had run out of battery and ran late finding the house. Once at the new place, it was unorganized chaos. Boxes just being placed anywhere. Part of a dining room table put into my son's room. One item I requested to be placed in the master wasn't and buried somewhere behind boxes. Any direction given earlier was forgotten because they just wanted to 'get it done'. They asked that I go back to the old address to pick up their dollies. When I got back to Neil St. I noticed several items were actually left behind. Unfortunately, during this move, damages did occur. A part of the cat tree was broken off (See picture attached.) My couch was torn (See attached picture.) My bed frame was pulled off and not put back on (See attached picture.). And it was fortunate that we noticed some of it before they left because it was not brought to anyone's attention. Honestly, I have moved many times and if there is anything out of place, I would be notified immediately by a mover. Not this time. And that is very disappointing. At this point, my brother-in-law had made at least five trips with his SUV and I made four. I had already explained in my July 16th email that my son and I are on medical disability. Working this hard and this much was more than I should have done. Pre-paying $473 for the first three hours as agreed was fine, but an additional $200 really pissed my brother-in-law off at the end of the day. He could see how much pain I was in and struggling. Also, he put in the same amount of work as the young men did. However, I did give a generous tip because the boys did work hard. Which brings me to this point. The young men did work hard, but they did not work smart. It is obvious they are not experienced. One seasoned person should have been on site at all times. The truck would have been properly fully loaded, without any damage to my property, and the move would have taken less time. There is no actual "discount" when a move takes longer than it should due to inexperience or direction. If this was just one small thing or two, I would let it pass. I honestly would. However, it wasn't. Not even close. I do not blame the young men. They were pleasant and polite. And the job was more than they could handle on their own. Is this a fair and appropriate outcome? Attachments: Photo of porch swing detached. Movers did not put it back up. Damage to the couch. Not fixable. Bed rail removed from bed and not replaced (cannot be put back by one person). Damage to cat tree. Not fixable. Two additional car loads necessary after movers left home. (10+ car/SUV loads in conjunction to the movers using a 20ft truck.) Addendum: No response to direct email of this letter. Sent a direct company email (w/letter) 08.21.2020 requesting they reach out. No response. There is no formal company address to mail this letter to. The company has taken an "ignore all communications" approach.

Took my payment and never showed up! Sent me a quote via email with the option to approve &…read moreschedule for my chosen day. Since it's impossible to find movers that will even respond around here and I needed help asap, I approved. No email or phone call from Mann's to confirm. When I tried to follow up by phone, the mailbox was full. Still, I crossed my fingers and hoped they would show up. They never did! No follow up from them whatsoever. Fortunately I was able to recover the charges from my credit card company. Buyer beware! Do not trust this company.

Great communication, reasonably priced and the big dumpster was delivered as scheduled. Very…read moreprompt service!

Great service, quick response time, super friendly staff! Would recommend them to anyone who needs…read morecarpet cleaning or restoration!

I called Fitzy's Steamatic out for a quick carpet cleaning, that was going to be quite the job…read more They came out, did a wonderful job, price was super reasonable, and service was professional and accommodating. I would recommend this cleaning service!

Super professional, reasonable price, and fast. He came out in freezing temps and fixed some blown…read moreoff siding. Would definitely hire again!

Todd and his cleaning women were extremely friendly and relaxed while cleaning my apartment. They…read morewere extremely honest and refused to take any additional tip. On top of that they did an excellent job cleaning at a reasonable price. Highly recommended wish I could use them again.

Everyone with 217 Inc has always provided excellent customer service! Prompt, professional,…read moreinformative and friendly. I needed a leak in my basement from my toilet repaired. Today, Boston was excellent. He called first, arrived on time, gave me options and pricing and let me decide what I wanted to do with no heavy pressure to upsell! He is straight forward, very personable and made me I feel comfortable making my decision. I highly recommend 217 Inc, and Boston will be my "go to" guy!

the plumber 217 sent out, Caleb was very friendly and explained everything very well. He did an…read moreexcellent job and is a credit to your company. That being said I have since checked with a local licensed plumber and told him exactly what was done and he said 217 overcharged me about $400 dollars. If 217 continues to rip people off the word will get out and 217 will pay the price in lost business. I will tell every one I no to ovoid this company at all cost or be prepared to pay way way too much.

very helpful and friendly. I was moving next door to where they were working and they offered to…read morehelp me move a heavy couch.

I loved my experience…read more I needed a last minute job done and they were able to get to me last minute. It was a local move within a few miles, but they were still amazing about it. I was not able to pack, and their packing service was perfect. None of my items were broken during transit and she taught me how to be thoughtful about packing in the future. Her service was so affordable I'll likely call her to pack me any time I move again. Overall I really appreciated my service. They were quick, professional, and clearly had some moving methods that helped them ensure my items were quickly moved without anything breaking in the process. Thanks for your help!!