Jerel was awesome. Fast, dependable, courteous, honest, helpful, local. Will definitely use again…read more Thank

From the owner: 1-Tom-Plumber is a full-service plumbing and drain cleaning company, available 24/7/365 for both…read moreresidential and commercial needs. We are committed to providing reliable, responsive plumbing care with a focus on customer satisfaction. Whether it's resolving leaks, clearing stubborn drains, or anything in between, we bring expertise and attention to every job. As part of the Columbia community, our goal is to offer a plumbing service that prioritizes your needs--especially in emergency situations. Call now for fast, professional service!

These gentlemen are so courteous and friendly. They listened to my issue and gave their…read moreprofessional opinions. They went above and beyond to fix the issue and to make other recommendations. I will definitely call them again for any other plumbing or drain concern.

Water heater installation. These guys are GOOD! Highly satisfied and highly recommended! Stayed…read moreon task, didn't waste time and made improvements to a 45 year old setup. Price was very fair.

This HVAC company is by far the best experience you will have with an HVAC company ever. They…read moretreated us like family and even dropped by afterwards to check up on our family to make sure we were doing o.k with our AC unit. Great customer service and top quality service.

Needed service on a hot day in Mt. Pleasant, SC. We went online and booked through Call Dad's…read morewebsite and we were pleasantly surprised by the ease of booking and shocked that the tech was to our house within hours! He quickly accessed our raised HVAC unit and identified that the broken part was under warranty. Not only did he promptly respond but Call Dad saved us money. I never write reviews, but felt it necessary after such prompt and courteous HVAC service. We were so happy that we signed up for their maintenance plan. Can't recommend Call Dad enough!

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

Marcelis is reliable, responsive and well-informed. He stands by his work and charges a fair price…read more We've been pleased with everything he's done for us. I've found my plumber.

I needed someone to replace my mom's faucet, I called RTO. Thomas came out within an hour and had…read moreit replaced in less than an hour. He gave me an extremely affordable price compared to other plumbing companies. He was polite and cleaned up after himself. I would highly recommend this company to anyone!! I'll definitely be spreading the word amongst friends and family.

Due to very low flow of water in my kitchen sink - like a dribble, and after dealing with the same…read moreproblem 4x with other plumbing companies, I found RTO thru Yelp. "Thomas" was at my house exactly when promised, discovered my problem rather quickly & now I have the best water flow I think I've ever had in this house. He was soft spoken, easy to have a conversation with, and also gave me some good advise about my water heater. I felt he was very knowledgeable, as well as reasonable, compared to other companies. I would not hesitate to call RTO again, or to recommend them, should the need arise. Barbara S

I have been with the plumbing maintenance side of Cottrell for over a decade. I recently switched…read morefrom one of the big names in the Midlands for HVAC to Cottrell, and Colten was professional prompt, punctual, and respectful of my time. Lauren was great in the office and the they offer a military/veteran discount for fairly priced work. You would be doing yourself a disservice if you didn't at least get a HVAC or plumbing quote from them when repairs, replacement, or maintenance is needed.

Had a small sewer drain block. They came out and fixed but did not replace my backflow valve…read moreclaiming they don't do that anymore. Found out it is code to have one so I had to get another plumber to install a new one. They never answered my inquiry into this. Would not use them again or recommend them. In fact I just replaced my HVAC unit and if they had done right with the plumbing issue I would have got it from them.

First of all, no one from Franklin Plumbing asked me to write this review, I am doing it out of…read moreappreciation. Franklin Plumbing has shown me that not all home service businesses want to make a quick buck with a signature signing in one hand and your money in their other hand. In my very long process of trying to find a plumbing company to fix the plumbing leaks in my home, they were among the rare few who took time with me and answered "every" question I brought before them. They did not blow me off as someone wasting their time with a barrage of questions. They were forthright and direct in the information provided me. The Franklin Tech who came out to review my plumbing problems and provide an estimate was quite impressive. He was professional and appeared clean cut. I think he represented Franklin Plumbing very well. When it came to moving forward, I had to narrow down my selection to Franklin Plumbing and another plumbing company. Believe you me, it was an extremely difficult choice. After completion of this current home project, because I live in an older home, I will most definitely keep this plumbing company on my "go-to" list and hope others will consider the same. They seem to be good people.

It's pretty bad when you troubleshoot your own problem because the "technician" has no clue and is…read moretoo busy trying to convince you to buy a new hot water heater that's not needed. And, surprise, you get to pay through the nose for that poor advice! The only issue was a leaking fitting. Talk about getting screwed without the pleasure of an orgasm! The only positive is he did show up on time as promised.

I called on April 29, and they set up the appointment for April 29. They (Mike Landolf & a trainee)…read morearrived around 2:30, and were done around 3:00 for everything I had requested. Quick, competent, efficient work. With that and a Senior discount I couldn't have asked for more. I've usually dealt with Meetze, but reading some of the other reviews, it makes me think who you get is really important. If I need a plumber again, I'll ask for Mike specifically.

Great plumbing repair, but WAY, WAY TOO EXPENSIVE!!!!!…read more Meetze Plumbing replaced the In-sink garbage disposal in our kitchen in June 2025. We bought the replacement InSinkErator, so that only remaining cost was labor. The technician in question was very courteous and professional, and finished the job in about 40 minutes. He did a terrific job. We're very satisfied with the quality of the work. But we still felt snookered by the cost -- the replacement job ended up costing us $531.25! Hence our rating of 1 out of 5 stars.

While we didn't choose Freedom for our plumbing service, the technician Jacob who came out to give…read moreus an estimate was extremely thorough, friendly, and knowledgeable! However the price to replace our water heater was 40% higher than what was quoted from two other local companies.

James from Freedom plumbing arrived on time and was professional and courteous. He quickly…read morelocated the leak problems in both the kitchen and bathroom. He was there about 1.5 hours to repair both leaks and install a new kitchen faucet. We were VERY PLEASED with the service and price and highly recommend them. We will definitely use them again in the future! Kathy, Billy Lexington, SC

He sent a message and said where I live too for and it's not in their work territory. He apologized…read morehe thought it was a town That sounded very close to where I live. I understand. He was very sincere about it. Thing's like that happen all the time. So I will have to find someone else.

Called around noon and they responded within 20 minutes. Came out a couple hours later, looked over…read morethe situation. I told them the next day would be fine to replace our water heater. Texted me to make sure 9am would be okay and I replied yes. About 10 to 9 he tested me again saying he was running late and would be here soon. He show up about 9:15. Excellent communication. They removed the old tank and hooked up a new one. An hour later,we had hot water. Very pleasant and great communication.