I used Tumbtack to find a cleaning company to deep clean my apartment before my tenant came in. I landed on Cleveland cleaning company C.P.H. Locates In Independence, OH, to clean my apartment in Lakewood. Unfortunately I trust people to do their job. I worked with a woman named Sherelle and a man named Paul. They were to give me a "move out clean" aka an"deep clean". I went to my chemo treatment while they "deep cleaned" my apartment. If you do not know what a deep clean is just google the definition. These two people seemingly finished up in less than 2 hours and kept calling my phone for payment while I was at chemo. Sherelle was very rude telling me I need to pay her because they were done and they wanted to leave when I called back after my treatment. She insisted I pull out a credit card while driving and pay her which is absurd in itself. I eventually pulled over into a bank parking lot and sent her a payment, but they couldn't wait 4 more minutes to go over their job with me.
Needless to say paying them without checking their work was a huge mistake. Other than mopping and spraying some air freshener I'm not sure they did anything. There was dust on the window sills, on the shelves, and a thick layer on the fridge. They took apart the shelf in my fridge and broke it and just left it in pieces in my fridge. She said they cleaned the tub 3 times On speaker phone while I stood over it Looking at massive soap scum. I took a picture live and sent it to her. Her reply was sorry it's not up to your standards. I would hope anyone's standards for a deep clean includes soap scum. They also broke a piece of my tub and left it there. This company is a joke. They did not refund me and I had to pay another $400 to have it done properly so I didn't lose my tenant.
I do not recommend them at all. I feel conned and taken advantage of. I understand it's a pandemic but ripping people off isn't the way to go. StealBig the brain cancer kids social security disability Is just shameful. Thanks for nothing Sherelle and Paul at C.P.H. read more