I read reviews with the understanding that they usually contain hyperboles of experiences, people…read morethat have great or horrible experiences while most lying somewhere in between. After the experience I recently had with this cleaning company, I cannot in good faith recommend their services and would never pay $400+ for their services again. While the cleaning job was decent and I appreciated communication from one of the operators, Jade, there was a lack of professionalism on behalf of the cleaning crew and we experienced significant dismissal regarding a complaint which lead to our paying additional money to have an area of our floors cleaned after the cleaning crew finished. Simple transparency and good customer service goes a long way. With there being ample cleaning services in the area, I would recommend spending your well earned money with a company that values customers and their experiences. Accordingly, I would not recommend to a friend.

Alyssa did a great and amazing job cleaning my apartment which had been neglected for quite some…read moretime and is the home of two cats. The bathroom and kitchen are sparkling and she was a pleasure to work with. I definitely recommend this business.

Cardinal Maids has been my home cleaning service for several months now. My work schedule changes…read moreweekly and sometimes daily, as I am an "as needed" employee. C.M. works with me adjusting to my schedule. They do so patiently and kindly. I have now enjoyed the services of 2 of their teams. Both teams (usually 2 people) are kind to my 70 pound energetic and curious dog, Daffodil. They both set to work, efficiently and quietly, turning my dusty home into a clean, calm place of peace. I so appreciate Cardinal Maids. 5 Stars Y'all!!

Unreliable, unprofessional, and overpriced. I was a customer for 2+ years and the last 6 months…read morewere terrible. If you want to pay $300+ for one hour of cleaning on any day or time that Cardinal chooses each week, then you've found the right business. Here's the last cleaning I had with them: less than 24 hours before my scheduled cleaning they canceled and asked if they could reschedule for the following week (if a customer cancels within 24 hours, they charge $50, but if they do it, no discount for the customers' inconvenience). I asked if they could find another crew and sometime sooner than a full week later. The next morning I saw a crew had been scheduled on my account and my credit card had been charged even though I never heard back so I contacted them and they told me they couldn't find anyone that day and it would be Monday at 1:30/2:00. I said okay. On Monday at 11:40, they tell me they'll be there at 12:10 -- they don't even ask if they can come earlier, they just assume that someone is home and waiting to adjust to their schedule -- I can't imagine they would have accommodated me if I had called and told them they were coming an 1.5 early with 30 mins notice because my schedule had changed. I ask them to wait until 12:30 so we can make sure someone is home. They come, and they're in and out in an hour. 4 bedrooms, 2.5 baths, kitchen, dining room, family room, living room, 2 sets of stairs....in an hour. The next week they contact me to let me know my previous cleaner has quit, and their prices are going up by 50%. I don't know if there was a change in ownership this year, but this unfortunately wasn't an unusual or out of the ordinary experience with them from the last 6 months.

I couldn't be happier than I was with the home cleaning I got from R & D's Always Cleaning. Desha…read morecalled me right back, fit me quickly into her schedule (which includes checking personally on jobs done by her other people) and arrived promptly. She was friendly, personable and professional; after politely asking where I would like her to start, she mapped out a plan & proceeded with remarkable energy, efficiency & focus. She organized as she cleaned, with a fantastic devotion to detail. I was left with a super clean house that will be easy to maintain, which was exactly what I wanted AND it was an amazingly pleasant experience! I have already recommended her service to everyone I know & I hope this Yelp review helps other people discover this treasure!

We hired Desha Howard for "move-in" cleaning services. She started off by giving me a quote for…read morecleaning a 3bd 1bath house for $135 (see attached photo). I had explained that the stove really needed attention because it was filthy from the previous owner. We then had to change the appointment time we scheduled, and Desha seemed to understand and was accommodating. We appreciated that. Additionally, when she did the work, the house looked great! She definitely cleaned it well. So well, that we even gave her extra money as a thank you for such a great job and for us changing the appointment time. Fast forward a few weeks, we wanted to use her services for another house. This house is the same size with same number of bedrooms and bathrooms. This time, it's $135 but she wouldn't be cleaning the stove because we said we were planning on replace that. I was confused. Wait, last time it was $135 with the stove and this time it's excluding an appliance? I told her this doesn't make sense and showed her the quote from yelp from before. She said that I had told her the refrigerator didn't really need to be cleaned so she cut her price last time. My yelp message clearly does not show that conversation. Additionally, she said she saw the refrigerator wasn't dirty, and so she lowered her price on that house. Problem is, this isn't true because she didn't see the refrigerator in advance before she sent us the quote. After sending her the message attached, she then proceeded to call and literally yell at us for being "confused!" Desha told us we're lucky because normally she charges $190 overall and extra fees for each appliance.... Well, after listening to her go off on us for long enough, I tried to calmly explain my point. She yelled at me again saying, "My price is my price and I'm not going to go back and forth with you!" As she continued to shout at me, I causally said thank you for her previous work, as she continued to talk over me, and ended our call. I am just shocked she thinks a repeated customer (who would have brought her house after house as part of a business) would be the person she should try and manipulate. Sad because her service wasn't bad at all, her attitude is and her random pricing is. I've attached photos so everyone can see how nice we were and how out of line she is. I don't recommend people use her services until she can establish a price menu and change her attitude towards her customers. April 26th 7:15pm: Desha responded to our review with some pretty baseless statements. First, the refrigerator was not discussed over the phone. Ever. The first time I ever spoke with Desha on the phone was Sunday April 7th (same date we originally scheduled her services). However, her quote is clearly from March 19th (see the photo). Secondly, she's not charging the same price when she excludes appliances she originally agreed to clean for that price just a few weeks prior. That's called raising your prices... which, for or the record, is fine but not when you pretend you didn't raise them and you gave me a phantom discount on the previous service. That leads me to Thirdly, the idea we ever raised our voices is laughable. We answered with "Hello" and she started in on us immediately. Not once was I allowed to say a word as she continued to yell at me over the phone about how she isn't going to go back and forth with me. Yet, if she would have actually listened, I probably could have just understood her point of view. Clearly her anger got the best of her. Too bad for her. I'm not out to destroy any businesses since I run one. Shortly after posting this review due to her irate behavior, she sent us the passive aggressive text messages (now attached via photos): "Thanks for the great review!" And "Find something else to do with your time please!" Well this is a good use of my time Desha. To make sure you do a better job with communication, not lie about me raising my voice, and so you don't lose out on more customers.

Have been using Vantage Point for almost 4 years and love them! Jeannie and the team do a wonderful…read morejob. We highly recommend!

Extremely friendly, great communication, very happy with the services provided would absolutely use…read moreagain

I appreciate the attention to detail Close To Perfection Cleaning displayed in servicing my…read moreproperties. They listened and executed the plan of action just as we discussed. I'm not easily satisfied, I can admit but I have to say I'm impressed with their professionalism and quality of service. I will absolutely recommend them to my friends. Definitely a valuable service. S. C. Lindsey Properties 216 LLC.

Only one review from Tasha and she sounds like one of those people you can never make happy. Thank…read moreyou Tasha for wanting to lift up black business, and I'm sure you have a black friend. I am your basic average white woman who just had the most amazing cleaning of my home in years. Taija and TJ did a fabulous job and I have requested them weekly going forward. Engaging and went far beyond any cleaners I have had in the last 10 years. Don't let one angry real estate rita deter you from what could be an awesome experience!

I highly recommend DG Cleaning Company! She responded to my estimate request immediately and was…read moreable to clean within a day. The attention to detail was amazing. My house has never been cleaner. I will definitely use them again!

I emailed Dayan and she got right back to me. Met me at our rental to give me a deep cleaning…read moreestimate after a move out. I accepted her estimate and she arranged a cleaning the next day! I am blown away at the wonderful job this crew did. Living room, kitchen, and bathrooms were sparkling. It smelled so fresh and clean. I never thought it could look that good. I will definitely use this company again!

These folks do excellent work! They gave me a reasonable quote, showed up on time, worked quickly,…read moreand completely deep cleaned my new home. I would recommend them highly!

Great group of professionals. We really enjoy working with them on a monthly basis. They are…read morecourteous, kind, timely and responsive to messages. Great experience and value. Will definitely have them back.

I have used their services twice and each time they have done a good job. They are on time and…read morealways communicate well if there are anyservices. They cleaned the appliances and they looked brand new, even cleaned the oven. They are coming back to clean for me again. I will continue to use their aervices.