Cleans by Frannie P has been a total lifesaver!! I'm in the hospital with a fractured back and…read morecannot clean let alone deep clean and who knows when I'll be able to. I got pictures sent and it was like a whole new home!! Between having 4 kids (two of which are toddlers) and a husband who works construction doing home and commercial renovations, the floors needed a serious deep cleaning. but I just knew I needed a cleaner home. There were so many spots on certain surfaces, that when I got pictures, I could immediately picture in my mind how it looked before, and it just felt a wave of chaos leaving my body. I am a firm believer that a clean, organized home really helps the mind stay that way too! I don't know when the last time I was able to get the floorboards was because I was pregnant up until three months ago and now being in the position I am in- really every spot needed it done. However, I said just to worry about making it presentable yet everything was thought of and deep cleaned and done so meticulously and within the same timeframe I thought just some basic things could get done. My surface level thought was not the case! Frannie made it happen big time- truly ensuring a clean, beautiful environment. I highly highly recommend hiring Cleans by Frannie P because from my experience, sometimes it's just better to delegate certain tasks. Having the ability to do other things, knowing that my home is taken care of, is the best feeling! On time, detailed, so friendly, and everything that you could possibly want in a cleaning service. I did not realize how much we were missing out until Frannie came along! You truly don't need to look further. You have found the company to make your house feel like home again! Sincerely, A mother of 4 messy boys And a wife of another ;)

Y'all... I will give you my PERSONAL NUMBER to recommend this service. This young entrepreneur and…read moreher cleaning crew are absolutely AMAZING. I had a deep cleaning with this crew just recently... to be honest... I'd like you just to come over and see their work. Super professional.. super detailed... I have a family of 5... when I say all 5 of us are happy... I have failed to include the 3 cats we rescued (even the cats are happy)...Reach out to me with questions.. I would NEVER put my seal of approval on a business that would scam you... promise. This crew is worth everysinglepenny... and then some. Beware of scammers. You truly do get what you pay for.. and... after the job was completed... I reviewed it PRIOR to paying.. PS... they are coming back for more, and we couldn't be more excited (rescue cats included)

These guys are the best! Estimate given after in person review of the job. Weekly to monthly…read morefrequency options. Professional staff, constantly good service. Excellent communication from the office re: scheduling. Very happy with this service!!

I have had Vibrant clean my business for those extra deep cleans. They've been very professional…read moreand helpful about scheduling time for people to come in after we close. We've used them numerous times for carpet cleaning and steam cleaning our tile floors and they always do a great job. Cool Beans Cafe Also-- I'll just add that Jen cleans my kitchen and bathrooms and does an amazing job, so I highly recommend for residential too!

Hired for my elderly mother. That should say enough. Attentive, courteous, and open to feedback…read moreon making it the best experience for both parties.

We hired Desha Howard for "move-in" cleaning services. She started off by giving me a quote for…read morecleaning a 3bd 1bath house for $135 (see attached photo). I had explained that the stove really needed attention because it was filthy from the previous owner. We then had to change the appointment time we scheduled, and Desha seemed to understand and was accommodating. We appreciated that. Additionally, when she did the work, the house looked great! She definitely cleaned it well. So well, that we even gave her extra money as a thank you for such a great job and for us changing the appointment time. Fast forward a few weeks, we wanted to use her services for another house. This house is the same size with same number of bedrooms and bathrooms. This time, it's $135 but she wouldn't be cleaning the stove because we said we were planning on replace that. I was confused. Wait, last time it was $135 with the stove and this time it's excluding an appliance? I told her this doesn't make sense and showed her the quote from yelp from before. She said that I had told her the refrigerator didn't really need to be cleaned so she cut her price last time. My yelp message clearly does not show that conversation. Additionally, she said she saw the refrigerator wasn't dirty, and so she lowered her price on that house. Problem is, this isn't true because she didn't see the refrigerator in advance before she sent us the quote. After sending her the message attached, she then proceeded to call and literally yell at us for being "confused!" Desha told us we're lucky because normally she charges $190 overall and extra fees for each appliance.... Well, after listening to her go off on us for long enough, I tried to calmly explain my point. She yelled at me again saying, "My price is my price and I'm not going to go back and forth with you!" As she continued to shout at me, I causally said thank you for her previous work, as she continued to talk over me, and ended our call. I am just shocked she thinks a repeated customer (who would have brought her house after house as part of a business) would be the person she should try and manipulate. Sad because her service wasn't bad at all, her attitude is and her random pricing is. I've attached photos so everyone can see how nice we were and how out of line she is. I don't recommend people use her services until she can establish a price menu and change her attitude towards her customers. April 26th 7:15pm: Desha responded to our review with some pretty baseless statements. First, the refrigerator was not discussed over the phone. Ever. The first time I ever spoke with Desha on the phone was Sunday April 7th (same date we originally scheduled her services). However, her quote is clearly from March 19th (see the photo). Secondly, she's not charging the same price when she excludes appliances she originally agreed to clean for that price just a few weeks prior. That's called raising your prices... which, for or the record, is fine but not when you pretend you didn't raise them and you gave me a phantom discount on the previous service. That leads me to Thirdly, the idea we ever raised our voices is laughable. We answered with "Hello" and she started in on us immediately. Not once was I allowed to say a word as she continued to yell at me over the phone about how she isn't going to go back and forth with me. Yet, if she would have actually listened, I probably could have just understood her point of view. Clearly her anger got the best of her. Too bad for her. I'm not out to destroy any businesses since I run one. Shortly after posting this review due to her irate behavior, she sent us the passive aggressive text messages (now attached via photos): "Thanks for the great review!" And "Find something else to do with your time please!" Well this is a good use of my time Desha. To make sure you do a better job with communication, not lie about me raising my voice, and so you don't lose out on more customers.

R&D's Always Cleaning have cleaned my apartment three times, and each time I have been extremely…read moreimpressed by the thoroughness, attention to detail, and professionalism of the services they have provided. After they clean, my apartment feels like a totally refreshed space! They are attentive to any special concerns or requests. For example, my shower curtain needed replacement, and they took the time to remove the old one and install the new one I had purchased. In addition, they provide their services in a very efficient manner (only about an hour for a very comprehensive cleaning of my apartment). I am so happy to support such an excellent local business, and look forward to supporting this business in the future. The business is very communicative and responsive to client questions regarding scheduling, and they consistently provide an invoice for their services. Thank you, R&D's Always Cleaning!

I am a repeat customer. They come in very professional and offer very hard work and impeccable…read morecustomer service. It has been a very good pleasure using them and I would highly recommend them and I would use them again for my cleaning needs in my home. Excellent service quality and value. I highly recommend them for both commercial and residential because they do such a stellar job!

Purchased a groupon for a 4 hour deep cleaning for the house we just bought. My husband was in and…read moreout of the house during the time the cleaner was there. He said she was nice enough but mentioned that he believes she left a half hour earlier than what we paid for. As for the work itself, it was just ok. If you want a base cleaning then this would have been fine, but I specifically purchased a DEEP cleaning. Me and my mother in law ended up having to go back over everything the cleaner supposedly did. Also, they only send out one cleaner not two. I'm pretty sure the house would have been cleaner if there were two people as a deep cleaning can be a lot of work for just one person hence why she probably left early. Overall I am not likely to purchase this cleaning service again.

I had a Groupon for Cleaning for a Cause. The two cleaners were fast, efficient, and did a pretty…read moregreat job. Definitely worth the price as they are one of the more affordable cleaning services in the area.

Unreliable, unprofessional, and overpriced. I was a customer for 2+ years and the last 6 months…read morewere terrible. If you want to pay $300+ for one hour of cleaning on any day or time that Cardinal chooses each week, then you've found the right business. Here's the last cleaning I had with them: less than 24 hours before my scheduled cleaning they canceled and asked if they could reschedule for the following week (if a customer cancels within 24 hours, they charge $50, but if they do it, no discount for the customers' inconvenience). I asked if they could find another crew and sometime sooner than a full week later. The next morning I saw a crew had been scheduled on my account and my credit card had been charged even though I never heard back so I contacted them and they told me they couldn't find anyone that day and it would be Monday at 1:30/2:00. I said okay. On Monday at 11:40, they tell me they'll be there at 12:10 -- they don't even ask if they can come earlier, they just assume that someone is home and waiting to adjust to their schedule -- I can't imagine they would have accommodated me if I had called and told them they were coming an 1.5 early with 30 mins notice because my schedule had changed. I ask them to wait until 12:30 so we can make sure someone is home. They come, and they're in and out in an hour. 4 bedrooms, 2.5 baths, kitchen, dining room, family room, living room, 2 sets of stairs....in an hour. The next week they contact me to let me know my previous cleaner has quit, and their prices are going up by 50%. I don't know if there was a change in ownership this year, but this unfortunately wasn't an unusual or out of the ordinary experience with them from the last 6 months.

I hired Cardinal Maids for a move-in cleaning. I figured that going for a flat-rate service would…read moreprovide ample time to pay extra attention to the few things in my empty house that needed it. However, the three items - bathtub, backsplash and cabinets (for which I paid an extra fee) - were poorly cleaned and I had to do them myself later after all. I called and received a refund on the cabinet cleaning fee. In regards to the backsplash, I was told that wasn't something they typically addressed depending on total time spent in the residence. To reiterate, it was an empty space so there really wasn't much else to do in the residence. It really ended up feeling like I paid $150+ for someone to mop and vacuum my floors. Not a good value, do not recommend.

Joe's Express Cleaning keeps our office looking great and is always checking to make sure they took…read morecare of everything we requested. The billing and customer service is professional and friendly. I would highly recommend their services to anyone.