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    CPG Electric

    5.0 (1 review)
    Closed 8:00 am - 5:30 pm

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    Services - CPG Electric

    Circuit breaker installation

    Circuit breaker repair

    Doorbell installation

    15 More Services

    Electric inspection

    Electric installation or replacement

    Electric panel installation

    Electric panel repair

    Electric repair

    Wire installation

    Wire repair

    Electric vehicle charging station installation

    Generator installation

    Generator repair

    Light fixture installation

    Light fixture repair

    Outdoor lighting installation

    Outlet installation

    Outlet repair

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    2 years ago

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    Valley Hill Electric - Valley Hill Electric leaving the job unfinished and the house unsafe

    Valley Hill Electric

    (1 review)

    The job was to replace a faulty breaker…read more The first tech was 45 minutes late. He called 4 minutes prior to my appointment time, said he would be there in 35 minutes, and then showed up 50 minutes later. He asked for my address as he was not provided it by Valley Hill. Who sends someone out on a job without an address? I explained the problem and why a faulty breaker was probably the issue. He tested the receptacles and told me they tested fine, then he replaced them anyway. He did not replace the breaker. He took out two GFCI receptacles within feet of a sink and replaced them with non-GFCI ones. He left the initial issue unfixed. He did not test to see issue was resolved, just billed me for 2.5 hours. He was on site about 65 minutes and left my home NOT up to code. 2nd attempt: After I texted that the issue was not fixed (they don't answer their phone, and are not good about returning voice mails), they sent out a different tech. He was early and diagnosed issue as bad breaker. He replaced the breaker and the issue was gone. He had to come back the next day to reinstall GFCI outlets. He asked what color, I told him off white to match the other 3 outlets on the wall, and that was what was removed incorrectly by the first electrician. He said no problem and asked about my schedule for next day. I told him I would not be home between 2:30 and 3. He said he would call. He showed up unannounced around 2:30 with a second tech. Thankfully my wife was working from home to let them in as I was not there as stated the day before. They replaced both receptacles back to GFCI ones. They are not the correct color. They then left the one closest one to sink without switch plate cover. He told me to go buy one. There is an Ace Hardware a couple of minutes from the house. One of the two of them could have run there when they realized they didn't have what they needed to complete the job. Instead they slinked out without saying anything. Guess that's what you do when you're embarrassed at what a poor job you've done. Normally you would let the customer know you are done with the job. You know common courtesy and all. He knew what he was supposed to do and didn't have items he needed for job. That day two employees chose to leave the job unfinished and my house unsafe. When I contacted Valley Hill Electric about this, here's the reply I received "Im unsure ive sent this to the owner he will be handling this matter" I never heard from the owner. They took my money for a job that didn't need done, left my home not up to code, then when they came back, they left it unsafe and unfinished. Andrew should be embarrassed that this is his company. This is the third and final time I'm using Valley Hill Electric. The labor charge on these two unneeded receptacles was 50% more than when I had two people wire and install a double oven or two guys changed and install a cooktop from plug in to hard-wired. Both of those previous jobs were after Covid started, so I'm not comparing labor charges pre-Covid to labor charges post-Covid.

    From the owner: What's special about Valley Hill Electric is our commitment to customer satisfaction. We thrive in…read moredeveloping great relationships with our customers while providing quality electrical services at affordable prices!

    CPG Electric - electricians - Updated May 2026

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