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    CPG Electric

    5.0 (1 review)
    Open • 8:00 am - 5:30 pm

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    Electric inspection

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    3 years ago

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    Valley Hill Electric - Valley Hill Electric leaving the job unfinished and the house unsafe

    Valley Hill Electric

    (1 review)

    The job was to replace a faulty breaker…read more The first tech was 45 minutes late. He called 4 minutes prior to my appointment time, said he would be there in 35 minutes, and then showed up 50 minutes later. He asked for my address as he was not provided it by Valley Hill. Who sends someone out on a job without an address? I explained the problem and why a faulty breaker was probably the issue. He tested the receptacles and told me they tested fine, then he replaced them anyway. He did not replace the breaker. He took out two GFCI receptacles within feet of a sink and replaced them with non-GFCI ones. He left the initial issue unfixed. He did not test to see issue was resolved, just billed me for 2.5 hours. He was on site about 65 minutes and left my home NOT up to code. 2nd attempt: After I texted that the issue was not fixed (they don't answer their phone, and are not good about returning voice mails), they sent out a different tech. He was early and diagnosed issue as bad breaker. He replaced the breaker and the issue was gone. He had to come back the next day to reinstall GFCI outlets. He asked what color, I told him off white to match the other 3 outlets on the wall, and that was what was removed incorrectly by the first electrician. He said no problem and asked about my schedule for next day. I told him I would not be home between 2:30 and 3. He said he would call. He showed up unannounced around 2:30 with a second tech. Thankfully my wife was working from home to let them in as I was not there as stated the day before. They replaced both receptacles back to GFCI ones. They are not the correct color. They then left the one closest one to sink without switch plate cover. He told me to go buy one. There is an Ace Hardware a couple of minutes from the house. One of the two of them could have run there when they realized they didn't have what they needed to complete the job. Instead they slinked out without saying anything. Guess that's what you do when you're embarrassed at what a poor job you've done. Normally you would let the customer know you are done with the job. You know common courtesy and all. He knew what he was supposed to do and didn't have items he needed for job. That day two employees chose to leave the job unfinished and my house unsafe. When I contacted Valley Hill Electric about this, here's the reply I received "Im unsure ive sent this to the owner he will be handling this matter" I never heard from the owner. They took my money for a job that didn't need done, left my home not up to code, then when they came back, they left it unsafe and unfinished. Andrew should be embarrassed that this is his company. This is the third and final time I'm using Valley Hill Electric. The labor charge on these two unneeded receptacles was 50% more than when I had two people wire and install a double oven or two guys changed and install a cooktop from plug in to hard-wired. Both of those previous jobs were after Covid started, so I'm not comparing labor charges pre-Covid to labor charges post-Covid.

    From the owner: What's special about Valley Hill Electric is our commitment to customer satisfaction. We thrive in…read moredeveloping great relationships with our customers while providing quality electrical services at affordable prices!

    Champion Comfort Experts

    Champion Comfort Experts

    (37 reviews)

    7/22/19 update: I…read morehad my two rental properties get a check up from champion today. The appointment was at 8:00 AM, and they were there at 8:00 AM. This used to shock me, but not anymore, because 4 out of 4 times, they've been exactly on time. I had the pleasure of meeting Cameron and Dawn today. Both were very professional and didn't try to upsell me on anything. Dawn was very personable and professional, which is hard to find that combination in businesses these days. Cameron is an impressive young man who was professional as well. He was training Dawn, so, I didn't have as much interaction with him. But the interaction I had was great. What I like about this company is they'll text you when they're showing up with a picture of the poison who is coming out. That's a great safety feature. I'm happy to do business with them, and I look forward to doing business again with them in the future. You guys are awesome!!!!!

    Despite the fact that I believe myself to be intelligent, I am a sixty-eight-year-old single woman…read morethat was taken advantage of by Champion Comfort Experts. My July water bill spiked so I knew there was a leak somewhere. After checking all the indoor probable culprits and finding no issue, I discovered the ground out front very wet at the water shut off valve. When I called Champion I even said that I suspected I needed a new shut off valve. The Champion technicians came to the same conclusion and with my approval, they proceeded to install a new turn off valve. Once that was completed they told me that there was still a leak of unknown origin. After conferring phone calls and further digging in my front yard they determined that the leak must be under the slab of my house and that the likely resolve would include tearing up concrete of my front patio and likely flooring and walls within my home. When they left that day I had no water, an open mess in my front yard, and absolutely no solution from Champion, PLUS they wouldn't leave without $1197.33 payment for the new valve. The next day I wrangled a technician from another company to take a look. What I'm about to tell you is so sophomoric, it's hard not to laugh at the stupidity. Instead of removing the faulty value or installing the new around the faulty valve, abandoning it completely, the Champion Techs installed the new valve directly onto the old leaking one. So every time they tried to turn on the water it continued to leak. Adding insult to injury, thus far I have not been refunded my $1197.33. Despite receiving an email stating I would receive a full refund, I never have, not one cent, and they have blocked my phone number from calling their business. Sincerely, Seriously Screwed Old Lady

    CPG Electric - electricians - Updated September 2026

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