Love their new location. Plenty of parking. They carry Brighton jewelry & the selection is pretty…read morewell stocked all the time. The staff is very friendly & helpful. I showed them a picture of sunglasses I wanted to purchase. They didn't have them so they had a sales representative bring them to the store so I could try them on. Then they ordered them for me. They called me when they arrived and I couldn't be happier with the price & value.

What happened to your store?? I feel like you are catering to the 70+ crowd. So sad. I am super…read moredisappointed and I am not the only one on the Central Coast that feels this way. Maybe you made this shift on purpose?? Who knows but I know I will never buy anything in your shop.

Anytime I have ever gone in I've had an AMAZING EXPERIENCE. The shopping feels so personal because…read morethe staff are so involved and attentive. In addition to setting up a fitting room as you choose options, they ask about your preferences and if you're attending an event that requires something specific. This allows them to also make suggestions (which I always appreciate). Anything I've purchased there feels like a piece that will last due to its quality and timeless styles. While they sell trendy clothes, it's far from "fast fashion" type stores that don't last or go out of style. I also value how much they personalize your experience from beginning to end and even after. I've received notices when they are having upcoming deals or events.

Repeat customer for years. After today, I will never step foot in any of the locations again. Went…read morein to exchange a $138 skirt that once I got home and tried on again I realized I have a similar skirt already. Rolled it up, put it in the bag and went to the Orcutt location to exchange for something else. I was surprised when the saleswoman said there was a stain on it. It wasn't that there was a small stain, it was the fact that she implied I put the stain there and should have noticed because it was "big" and started questioning me. She took a picture and commented how wrinkled it was and I should have noticed the stain. She was directed to not exchange it. Which, would have been fine except for the rude implication and questioning. I had two tops in my hand to buy whether she was going to accept the exchange or not. I've never been treated so rudely in my life. I will never shop here again, and will tell my husband and friends to never get me gift cards or clothes from here again.

They stated Monday they give veterans discount. I went to buy something and they refused and said I…read moreneeded a Kohls card. They don't value nothing.

Wifey and I recently went into Kohl's for some Christmas shopping for our adult Daughters. We made…read morea "b-line" for cosmetics, as Wifey had seen some "must get" items on a recent Kohl's ad. One two separate occasions, we either had a bit of trouble finding the items we were looking for, or there was only 1 left (2x daughters, so we need 2x of everything) and needed help. Stephanie (AKA: Steph and I hope I'm spelling it correctly) came to the rescue both times. Not only did she greet us upon entry to the section she was working, but when she saw us milling about (needing help) she preempted without us having to ask and offered assistance. The first time to find an item, the second time to get a 2nd of another that had been depleted. All this while helping other customers & supporting her co-workers, whom are also quite polite and polished. We ended up getting exactly what we were looking for, at a value that was good for us. Both Wifey and I, having previous management experience, were very happy with the cosmetic section of the store, not to mention their excellent staff.

Very very cool clothing....the design Logo is exceptional and the owner Clifton Wayne is well…read morerespected in the rescue community. Proceeds from clothing sales go to his Rescue "Blue Blood Kennel and Rescue" Excellent customer service and professional treatment are the norm for this company, Down and Dirty Clothing is the only way to go!

This shop has well made clothes. What stands out is the staff. They are very friendly and…read morepersonable. They take time to help with your style needs. More shops should be run like this!

Didn't have the sunglasses I was looking for, but Daniel was eager to help as soon as I walked in…read morethe door asking if I needed help with anything! Haven't been to tillys in a long time, staff was friendly and welcoming .

they're listed on NHS gate direct.com as being a dealer for their Santa Cruz skateboards,…read moreindependent trucks, mob, grip slime, ball, wheels, and creature skateboards yet when I called the store, I was rudely told they don't carry skateboards anymore when I try to let them know that they were listed as a dealer of skateboards. They flippantly responded without care and hung up on me.

Another local clothing supplier in Santa Maria only stocks jeans up to size 40. And I wear 44. So…read morewe visited this new store soon after it opened hoping that they would stock larger sizes. No. They were more than happy to special-order them, and ship them to our home, and take them back if they didn't fit right. But their computers were down, so ... next visit. My wife saw lots to like in the women's section. In general, your basic Old Navy store, a clean open feeling, with lots to offer, and good customer service.

I am not one to write negative reviews about stores because I have worked in customer services and…read moreknow the struggle, but my experience at this old navy was truly subpar. I went in for some workout clothes and found a few great deals. And the store was really organized and well stocked. There was one section of adorable tops that were marked "50% off family workout apparel" (I would like to emphasize that this sign was posted on the clothes rack that had the entire selection of this style top). I picked out a top among a few other items and went to the register. When I got to the register and the top was rang up as full price, I told the woman helping me that the top was supposed to be $10. So she said "well yeah but it was probably hanging in the wrong area". When I explained that the sign was posted in the place where all of these tops were hung up, she said asked if she really wanted me to get someone to check the price and I said yes, so she called the manager, who took about five minutes to get there and had an attitude when he came over. He said "oh yeah these tops aren't on sale". I asked him if he could check so he went and 'checked' then came back and said that it was in fact NOT on sale. So I literally had to walk him over to the sign that was on this section and he said "oh well it says half off, not $10." So I had to explain that the full price divided by two... equaled ten dollars.. He sighed exasperatedly and told the register woman to ring it up as $10 (really rudely I might add). Then I went home and a couple days later went to put the top on annnnnnd the security tag was left on. I'm going back today to get it taken off. But this was truly an awful experience. I understand that they are new and the employees aren't fully trained, but to be given that type of customer service by a manager was unacceptable. I won't be going back to this Old Navy any time soon, which is a bummer because I was really pumped about having one in town.

This Ross is "The Worst"!!!!! 20 people ahead of me in line w 2 cashiers !!!!…read moreI guess they don't care about "Customer Service "!!!!

great place to get cheap retail and toys, also it's keep cleaned by the staff everyday.read more

It said it was open but he didn't open the door also waited for 10 minutes and still didn't open…read morethe door

Great customer service staff is nice and friendly. amazing prices variety of shoes and clothes.read more