my son stayed here this weekend the water smelled like sulfur and the kitchen smelled like weed,by…read morethe end of the trip he found the weed container that was left behind and notified the host of his experience and this was there response

Horrible. Manager passively aggressively texts you at all times of morning saying the maids can't…read morehandle cleaning up a little glitter. Honey, you're a maid, you clean up kid vomit and all sorts of nasty stains on beds and you're complaining to the manager who somehow has the audacity to complain to me about a little glitter? Do your freaking job and don't whine about it like a little girl. Manager is also never in office (I checked, many times) and texts you 15 times when you arrive to get your check in time to the minute because he doesn't want to hire help (too cheap) and wants to know the exact 5 minutes he'll have to be at the front desk. Bugs in room, scorpions and cockroaches. Disgusting, dated hotel. Not dated in the cute, vintage way. Manager will try to be nice and go out of your way at first if you act nice but it's all a ruse, none of it is sincere, and he wants nothing more to see you gone and never see you again. Noise is a problem too, all you hear is the main road, it's right off it, good luck getting any peace or sleep. Terrible beds. Worst motel I've stayed at in years and I travel frequently- you'll find many in third world countries that are nicer. Literally save yourself and book ANYWHERE else.

We stayed at Edgewood Mansion for my 40th birthday during New Years Eve. My husband planned the…read moretrip to include my closest girlfriends and their families. From the beginning to the end we had the best experience. The mansion has so much history, is perfect to accommodate multiple families with en suites, huge kitchen, many places to relax, and plenty to do. We had kids from ages 4 to 10. We thought we would run out of things for them to do. Not at all. The mansion is so huge, they had plenty of room to stretch out, the hills on the property provided for fun sledding and snowman building. The adults were either at the sauna, jacuzzi, kitchen, outside in the snow walking the 2 acres of property or just relaxing in one of the many comfy nooks. I highly recommend Edgewood Mansion for any type of event whether it's a birthday trip, family reunion, corporate retreat or any other purpose where you want to feel like you're at home, or provided for like a Queen. The location which is located higher up in the mountains is away from the traffic. The accommodations are immaculate and the concierge services provided by Chantal who was available to us 24/7 before we got there and during, was spot on. We catered instead of cooking which was so much easier on everyone so we could enjoy each other's company versus cooking. Chantal gave us choices and she had Mexican food delivered one night, Italian catered another and on New Years Eve we had a personal chef, Mike who is a master chef create the most delicious surf and turf dinner. We had piles of Alaskan king crab legs and the freshest, tastiest filet. Everything was provided. This was an amazing trip because of where we stayed, the owner Laura who was so accommodating and Chantal who was so helpful. Our friends have not stopped thanking us for coordinating this trip. We all got to spend time together with the kids together and not feeling overwhelmed because everything was at our fingertips. Thank you to Laura, Chantal, Irvin and the maintenance crew, Sherri our housekeeper and the magical Edgewood Mansion.

An absolutely fantastic experience for a vacation. Then property, the house, the eclectic,…read moretimeless, sometimes bizarre, sometimes awe inspiring and generally non-stop entertainment made this rental one of the best. Laura, the owner, does a fantastic job of welcoming you, walking you through the sometimes labyrinthine maze of rooms, and welcoming you to a piece of history. As we travelled during Covid19, the property felt safe, clean and secure and we had no concerns about our health or safety. Highly recommend for people hosting special gatherings, parties, family vacations or special events. Definitely worth it.

This beautiful property offers exceptional accommodations in beautiful Big Bear Lake, CA. The…read moreproperty is immediately adjacent to the Village, providing guests with convenient access to quaint shops, restaurants, and more, as well as close proximity to Snow Valley and Bear Mountain ski resorts. The Club is the perfect home base for your next Big Bear vacation. Guests will enjoy spacious, full kitchens. Prepare a nice breakfast and watch the snow fall from your private balcony. One truly feels like they are in a Hallmark movie at this resort. It's very charming. Guest rooms are spacious and provide ample room for you and your crew to stretch out. The rooms are furnished in a rustic, mountain style, apropos the setting. Turn on the fireplace with a simple flip of the switch and curl up by the fire. The property also features a year round heated pool and hot tub. Imagine taking a dip while the snow is falling down-spectacular! The clubhouse also includes the fitness center. Guests will find cardio equipment, free weights, and a combination pulley machine. Be sure to grab an espresso or hot chocolate from the lobby up until 2PM daily. The Club offers exceptional, spacious quality and great value. Make it your den for your next trip to Big Bear.

Love the space in mountain. It is one of the best in Bluegreen. Two bed rooms apartments each with…read moreking size bed. The apartment has designated cover garage with direct access to main building. Elevator is available in the building for convenience. The apartment has small balcony for the view to the lake. The bedroom has two big and two small pillows with different firmness. The bathroom has bath tub you can enjoy your bath. Standing shower also available. Living room and kitchen are connected and look like big room for activity. Club house is available for visit. Community is gated without security guards. It is walking distance to town from it location.

This place is right next to the Summit mountain! The staff can be much better. They forced us to…read morestay an extra day because they wouldn't let us checkout on Christmas. The room is... interesting. When I walked in, I did what a normal person would do: explore. We had two bedrooms and two bathrooms downstairs. Upstairs is the kitchen stocked with cups, pots, ovens, microwave, etc. etc. The living room is also upstair with an extra restroom. There is also a frig, in case u were wondering. After moving our food and luggages in, I pulled the curtains to the side to get some light in. The curtain rods fell on the ground and one of the curtains fell. I put up the curtain rod again and went to put on the fire because there are no heaters upstairs. When it was warm enough, I started to cook. I got the pots out and they looked so scary! Inside the bottom of the pots are all scratch up. I tried to look for a clean pot and found something decent. It was a little hard to sleep because I can hear everything. When my neighbors are walking around, I think someone is entering through the door. Anyways, I stayed for 3 days and 2 nights. The room itself wasn't super bad. The fact that they forced me to stay an extra day made me mad.

This condo was a great place to stay for a ski trip at Snow Summit. The proximity to the ski…read morelifts, parking and the jacuzzi just to ourselves made it a real treat. The condo is clean, yet rustic and with charm (little bears everywhere!), and has room for 4 people to sleep easily, and probably more. All the needed utinsils are there in the kitchen too, in case you want to cook. I will definitely come back again!

I'm having so much fun in big bear. This cabin is exactly…read morewhat I was looking for. . I DO NOT like old cabins, and this blew me away. I would say it is Industrial Rustic kinda hipster looking. . Everything is basically brand new, and the view is possibly the best view I have ever seen. I can see the lake, the slopes, and other cabins. And it is very close to the slope and the golf course. . about a mile away from the village. We went to el jacalito (i recommend the Cadillac margaritas). We are cooking carne asada on the new grill on the amazing balcony. . Seriously view is to die for! I definitely give a thumbs up!

This was by far the best surprise I was able to give my parents for their birthdays last weekend…read more From the tastefully selected decor to THAT spectacular view, we were in straight up luxury. If you need a place that can sleep many friends and family and also want something more than the traditional cabin feel, this is your place. Eagle Peak Cabin is atop and secluded enough for privacy, but also only 10 minutes away from downtown, the convention, and all that Big Bear has to offer. We've been spoiled and can't imagine staying anywhere else when we're in town!

Such a homey vibe! Stayed the weekend and didn't want to leave. The owner responded fast and…read moreeverything was clean. Definitely will book again!

Awesome awesome awesome spot! Stayed here with my family of 6. Great affordable place to stay. Near…read morethe city but also near the slopes! Plenty of beds and it had a classic cabin feel. I'll be staying here again soon.

Our family enjoyed the visit at the lake. Be prepared, it was sunny all day but still super cold…read moreduring October, need to get dressed well ! Highly recommended to come with a family and relax . They offer many activities.:)

The asterisco of the location is appealing and a nice scenery when it snows, however, unless both…read morethe front of the house and the back was rented, the parking is shared. I booked due to last minute plans/options and was convinced by the price and promised security deposit return yet was never returned. My expectations were not fully meant due to sanitary reasons & cleaning fees I was charged even though I was required to clean place myself. There's no person to person interaction in check in or checks out.

Cabin was spotless clean and had plenty of space, i lived the sauna and outdoor sitting area and…read moreBBQ , kitchen had all appliances we needed, we enjoyed our stay