Mother Nature decided to have a bad day and the neighbors tree ended up on my car shattering the…read morerear window and major dents in the roof. I brought it in to John he took a look and said no problem. In a matter of days my car was ready for pickup was it perfect No my roof has a few little dimples but he kept it in my price range. I gave him a copy of the quote I was given by Safelite for the repair of the window. Well he did it for a lot less and popped out the dents. Once again John came to my rescue he is the only one I trust with Body Work

John is a great person and won't cheat you . He understands the insurance part and will help you if…read moreneeded . He did a fabulous job on my truck

I took my vehicle here due to damage to my front bumper. I hit a large raccoon. Caliber Collision…read morewas one of three places recommended by my insurance, and I'm glad I chose Caliber Collision. Communication was perfect from the drop off to pick up. It was nice getting updates via text. I received personal updates with pictures and each step of the repair process was thoroughly explained. I was not left in the dark at no point in the process. I was bummed out about hitting a raccoon, but it's been nice dealing with everyone at Caliber Collision. They made everything as painless and seamless as possible. The ladies at the front desk were very great and thorough. Plus the manager John was very nice and professional. If anything else happens to my vehicle. I will definitely be coming back to Caliber Collision in Park Forest. When I received my vehicle back. The paint looked better than from the factory.

Very good experience Vehicle was like brand new…read moreCustomer service was excellent Keep me with updates with my vehicle

I needed an estimate. The staff quickly reviewed the damage, provided a clear/concise estimate,…read moreand another quick solution. I would recommend them for this alone.

Coys towing helped with guiding me through my claim process even though it wasn't in their…read morejurisdiction. They have great customer service and communication with customers is top tier

Omar and Andrei ROCKED my 2026 Odyssey! I purchased a new vehicle and wanted to protect it to the…read morebest of my ability before I racked up the miles on it. I had a full front wrap/ceramic coating/undercoating and I could not be happier! Omar had it in the building when I arrived sitting under the bright lights and I almost needed sun glasses! Ella (her new name), glistened under the lights. Omar showed us how nothing would stick to the surface. Mother Nature had be showing her lately, and you can barely tell that it has ever been in the rain! There were some extras with the wrap that I asked for and there were no additional charges! Absolutely fantastic customer service and products. Ruby (2025 XT5) is going in for some hail damage and the front wrap/ceramic, and I know that Omar and the crew will treat her right! You will not go wrong hiring these professionals to work on your vehicle. Highly recommended! This work was done at the Downers Grove location.

Serghei and EZ Tech made this such an easy and smooth experience. My mom noticed the bumper was…read morepopped off and it was cracked. Serghei was immediately able to source for parts and give us a quote. We dropped off the vehicle and 2 days later it was ready and looking brand new! So happy with the work done and will definitely recommend!

I cracked the rear bumper and tail light on my 2015 mini cooper some time ago. I was hesitant to go…read moreanywhere other than the dealership, but of course they quoted me an arm and a leg. I also got quotes from another body shop in the city and the prices weren't any better. I came to FT collision after seeing the amazing reviews and I was quoted at very fair price at a fraction of the cost as the other shops. The paint and body work was done with amazing quality and at a timely matter. My mini looks brand new! Roberto was super sweet, helpful and professional, which is important to me as a young woman. As a bonus, he even gave me a car wash (AND vacuumed and cleaned the interior). I highly recommend FT collision. You won't be disappointed with the quality of work and excellent customer service.

I know it's long but please read don't want this happening to anyone else!!!!!!!…read more Here is my experience with final touch collision I was recommended to them don't get me wrong they have good work but from my experience I wouldn't recommend anyone to go to them I dropped my car off March 12th, 2024 and got a rental the same day the young lady who damaged my car her insurance was paying to get my car fixed and paying for the rental 2 weeks goes by and I decided to call to see were there any updates which was April 5th @ 10:39am and I was told that it was more damage found and it's hard finding parts he called American family the same day and let them know it was more damaged to my car fast forward April 12th American family reached due to me being at work they left a voicemail and stating that they have been trying to get contact with the collision shop about the finding of the additional damage no supplemental was sent and no answer they was unable to extend my rental beyond April 5th because they needed that information they were trying their best to avoid me getting charged for the rental and they were calling me because they couldn't get in contact with the collision shop on April 12th I've called multiple times no answer I had someone to call and finally got a answer and I explained to them what was going on my response was they just spoke to American family not too long ago on April 15th I've called final touch collision I even sent out a text to his personal number left voicemails as well no contact at this point it's April 16th enterprise general manager is calling me telling me to bring the car back I explained to home what was going on I can't get in contact with the shop April 16th come I decided to go to the collision shop around 12:30pm I made it there and his daughter was outside sitting down enjoying the nice weather she began to help me I saw her dad he look in bad shape he had a bruise on his back and a knee brace on I explained to his daughter while he was standing their in pain what was going on and to call American family in front and let them know you'll be sending the supplement over she told them she would send it within 3 hours I told her to send me a confirmation and call me to let me know you sent it no update by 5:06pm I called before they closed and she didn't do what she said she was going to do the 17th came the general manager from enterprise went by the collision shop and he said the owner didn't look in good shape he told me to come back Thursday .... Thursday came and the general manager from enterprise went by just to see that they were closed and still not answering the phone ! I was highly upset and fighting to not give the rental back and not pay out of pocket for it that same day April 18th I found the owner fb page so I tried calling from there and even send a message I also found a few family members with his last name and let them know that I couldn't get in contact with him and my car is at his shop tell him to give me a call with my number April 19th came and I still tried calling no answer so I left work at 10:30am got to the collision shop at 11:04am just to see the gates closed again the guy that opens and closes the gates was there I spoken to him and even explained to him what was going on he even tried calling from his phone no answer so I told him that I was going to file a police report which I did !!! Made it back to work at 1pm at 1:36pm enterprise called me and I immediately said he's not at the shop he responded yes he is and he sent the supplement over you're all good Wednesday April 24th at 5:47pm American Family called and stated that a supplement was sent over but they more documentation and they couldn't get in contact with the collision shop once again now it April 25th I called final touch collision it took many phone calls to get in touch with him however he answered and explained what the last insurance had told me he said he would get it taken care of so I waited a hour no longer because it shouldn't take that long so I called my adjuster to see if the additional documentation was sent over and she stated no so I called final touch collision back and told them it's no way American family is calling me because they can't get in contact with you and it no way enterprise should be calling as well because you're not doing your job on your end he told me to be nice to him I told him not I'm done being nice and he proceeds to ask me did I reach out to his family I stated yes I did because I couldn't get in contact with you he hung up the phone on me !!!! April 26th I personally sent a police officer to the collision shop to tell him to pull my car out so I can get it towed out of there and take it somewhere else the new collision shop wanted pictures of what the car look like at the moment before taking it I called and asked can the pictures be sent he told me no he's not doing it which was fine at that point because I no longer wanted any services

Shop is reliable and did my work well. I would recommend. Also they gave a quote and did not go…read morehigher on the price. I was very satisfied

I don't normally post reviews but when you have an awesome experience it makes you want to tell…read moreeveryone. I was involved in an accident where my passenger side doors where damaged as well as the passenger front. I took my vehicle to this shop to receive an estimate and right away knew I was in good hands. The staff was warm, friendly but most of all HONEST! Complete transparency is what sealed this deal for me, the owner kept me in the loop the entire time. I was advised of when the parts were ordered, to when the work was being performed to when my baby was ready. When I picked up my car I was shocked I did expect it to look good, but never knew it could look like it did when I first purchased it. This shop exceeded all my expectations. If you are in need of repairs, please reach out to them you will not be disappointed. S Coleman

I have to shout out Mr. Lard at Arnie Bauer Cadillac! I wasn't even buying a car--I just needed a…read morereferral for an auto body shop. Not only did he give me a recommendation, but he personally jumped in his car and drove me right over to Arnie Bauer Collision Center at absolutely no benefit to himself. That is next-level customer service!

Efficient. Pleasant. Professional. Wonderful customer service! Why would I take my Buick anywhere…read moreelse?! Love the new dealership design! It all flows together for a seamless experience. I got in, got my maintenance done & was on my way. And the wash was a nice little extra to start my day!

Avoid, avoid, avoid. My father was recommended to come to this shop for an insurance claim and it…read morewas a disaster. First, the repair job was done in portions. Second, seemed like the guy was just trying to make a buck from the insurance claim rather than caring about his customer. After all was said and done, the repair job was done horribly and my dad is now taking it to a second repair shop to get it redone. Pictures showing the paint job done on my dad's vehicle. Shouldn't look like thos.

1) Outstanding perfect work. 2) Honest, reliable, extremely…read morecaring & helpful. 3) The car was ready when it was supposed to be. 4) They vacuumed & cleaned the interior of my car much to my surprise.

Update: I am amending my previous review and giving Gerber 3 stars instead of 1 because they…read moreoffered me a complimentary rental for the days extending beyond the original delivery date along with a gift card for the inconvenience. After picking up my car, it looks good as new and I am pleased overall with the repairs. I just wish the whole process didn't take almost 4 weeks to complete. Special thanks to Michelle for going above and beyond with customer service! Previous review: I am beyond disappointed in the marginal level of service rendered. My car was NOT ready for pick up on the promised delivery date; therefore, it was a huge inconvenience since I had to extend my car rental and pay out of pocket expenses. I will not patronize this business again or refer anyone in need of collision repair.

So about 2 months ago my daughter's car window went down 1/4" and would not go back up. She went to…read moreGerber Collison & Glass in Matteson, IL. right next to the Ford Dealership in the Matteson Auto Mall. A young Tech put in the part that she needed and it was suppose to have been fixed. Well 4days later she hit the window switch to let down her window to place a order, and her window would not go back up. Needless to say,, her window was not fixed. She was taking me to Midway airport, so she called a shop in Bridgeview called Route 66, the Tech there got her window up in less than 10mins and she was on her way. But he told her to take it back to whoever put the regulator in, because they put it in wrong. Of course, she hard headed and didn't go back(YOUNG PPL). But 2 days ago she accidentally let's her window down again, so I said take it back to them, since they put it in. Well she goes back to Gerber Collison in Matteson, iL. The tech proceeds to take the door panel off and let's the window down even lower 3/4". But then tells her the motor is bad and he can't fix it today. Ummm excuse me Sir,...that window needs to go back up. Not only did he say he's not gonna do it, he didn't even put the door panel back on correctly. She had a WHOLE SCREW on the floor and he didn't put the window switch back correctly. I had to call the Police on them. The Tech was being a complete BUTT WHOLE!!!!! And so they sent a little helper guys to come screw the door back on, and he says ill have to get some 2-sided tape to tape down the window switch panel... Ummm excuse me, NO YOU WON'T USE TAPE. I DIDN'T BRING IT TO YOU WITH TAPE!!! R U CRAZY!!! So she called Route 66, they said bring it to us..we'll fix it! It took them all of 13mins and the window was back working. But Gerber said the couldn't get it back up.. NEVER TAKE YOUR CAR TO GERBER COLLISON AND GLASS IN MATTESON,IL. THEY ARE SCAMMERS. They made our car worse and then tried to get more money out of us. Route 66 laughed at Gerber Collison, and said they were trying to get money out of us, and knew what to do to fix the problem. ShOUT OUT TO ROUTE 66 in Bridgeview,IL. You guys rock. And they only charge us $45 to fix it

B&G Auto Center is the best auto repair shop that I have used in my decades of driving and owning…read morecars. It is indeed a 5-Star Operation. The owner, Verdis Alexander, is personally involved with the repairs, working side by side with his mechanics to ensure integrity, a fair price and white-glove customer service. I thought I had a transmission problem that was preventing the car from passing the vehicle emissions test. That was what the codes indicated. Turns out, my gear shift was sticking and not moving properly. How many mechanics can you trust to have been honest enough to admit to that? When my car was repaired, for a fraction of what I thought it would have cost, B&G drove it to the DMV and the car passed, just as the mechanics had promised.

BEWARE!! BEWARE!! BEWARE!!! Subject: A Cautionary Tale…read moreRegarding B and G Auto Dear Readers, I feel compelled to share my unfortunate experience with B and G Auto, located at 2206 E. 75th Street, Chicago, IL, in hopes of preventing others from encountering similar frustrations. Overview of My Experience: 1. Initial Breakdown: On July 1, 2026, my vehicle began to overheat and leak transmission fluid, prompting a call to AAA for a tow. After consulting several local mechanics, I chose B and G Auto based on the owner's assurances of immediate diagnostic services. 2. Relocation Confusion: Upon contacting the shop, I discovered they had recently relocated from Harvey. I agreed to have my vehicle towed to the new address, hopeful for swift assistance. 3. Lack of Communication: After the tow, I experienced significant delays in communication. The owner, Alverdis Alexander, failed to respond to my calls for about 20 minutes after taking my keys. When I finally reached him, I was met with vague reassurances and no clear updates. 4. Further Delays: Despite their advertised opening time of 9:30 AM on July 2, I received no updates until I called at 1 PM. When I arrived at 1:45 PM, my vehicle remained on the street, and I was unexpectedly charged for a battery charge, which had not been previously communicated. 5. Repair Pricing Discrepancies: After initially agreeing to necessary repairs (starter and transmission lines), the cost escalated dramatically when the owner informed me of additional issues with the fan. I felt pressured to approve these unforeseen expenses, and when I requested to pay at pickup, the owner's reaction was unprofessionally irate. 6. Post-Service Complications: After retrieving my vehicle on July 4, I encountered immediate issues, with the car stalling shortly thereafter. Despite several attempts to contact the owner, I received minimal assistance, culminating in a suggestion that I might have blown a head gasket. Conclusion: This experience has not only caused substantial inconvenience but has also led to unexpected financial strain due to uncommunicated repairs and unsatisfactory service. It is crucial to bring these practices to light, as they can significantly impact other consumers in our community. I urge potential customers to consider these points carefully before engaging with B and G Auto. Ethical business practices are essential, and it is my hope that this review prompts a necessary review of their operations. Thank you for your time and consideration. Sincerely, Montage Pheloan