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    Cox Mazda

    2.9 (51 reviews)
    Closed 9:00 am - 6:00 pm

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    Ed C.

    On Friday, February 23, 2024 I purchased a 2024 Mazda CX-50 from Cox Mazda in Bradenton. I was immediately impressed by the sales rep, Carolyn Watkins. She was knowledgeable, patient, enthusiastic and actually listened to what I was looking for in potentially purchasing a new vehicle. Carolyn accomplished this without having the typical overbearing characteristics we, as consumers, have become accustomed to from Sales reps when purchasing a vehicle. Her handling of the transaction was a pleasant experience. However, I cannot say the same for the finance experience. While the Finance rep was not rude or overbearing, it was clear he was less enthusiastic of completing the finance transaction perhaps since I made it clear I did not want any of the "additional" coverages being offered. To add insult to injury, while we were in the process of obtaining Fianace for the new SUV, we then had to wait for their Finance person to go into and finish up with a staff a meeting (which I'm comfortable to say he was aware we were waiting to complete the finance transaction prior to going into the meeting). I'm guessing at Cox Mazda there is not an urgency to attend to their customer's as a priority over attending a staff meeting especially when there weren't many customers in the dealership. After purchasing the vehicle, I decided I'd like to purchase an upgraded rearview mirror for the CX-50 to include the built in remote for the garage door and auto dimming. The purchase for mirror was approximately $320 which was a little on the expensive side but a convenience option I wanted to have in the vehicle. Initially, it was thought the process would be relatively simple and I made an appointment to drop off the CX-50 the next morning (Saturday) at the service center to have it installed. I was issued a loaner while the SUV was being worked on. Later that morning I was advised the work could not be completed due to a need for a harness (for the electrical) and was given the option to either leave the SUV at the dealership where the technician can continue working on it Monday and also keep the loaner car till then. Or, I could pick up my new SUV and schedule a date for them to complete the installation. I opted to leave my SUV at the dealership so the work could be completed on Monday. on Monday, I received a message advising me the installation of the rearview mirror was completed and I could come pick up my SUV. When I arrived to pick up my SUV, I was presented with an invoice that completely caught me off guard with the total cost for installing the rearview mirror. The installation cost was $386.22..... So now I'm a bit upset that I just paid an additional $707.00 to have a rearview mirror installed in my new SUV. I paid the bill, voiced my disappointment in the outrageous amount I was charged and had I known it was going to be such a ridiculous amount, I would've opted not to have it installed, but that fell on deaf ears. When I arrived at my home, I looked at the invoice and saw the following written on the actual invoice "Estimate ---- Customer Hereby Acknowledges Receiving Original Estimate of $399.00 (+Tax)"... This infuriated me even more so because 1) it was a total false statement and 2) if I had been advised of the ridiculous estimate/price, I would not have move forward with the installation. My advice to anyone purchasing a vehicle from Cox Mazda, be sure to read everything they ask you to sign and make sure you get EVERYTHING in writing (especially any type of estimate). Good luck if you decide to go ahead and purchase your vehicle from this dealership.

    #TeamMazda

    Omar Tapa with Cox Mazda in Bradenton, FL gets 5 stars from me . We were greeted at the door of the beautiful New Showroom. We discussed our needs and our situation. Omar was so professional and detailed that he made buying a New Car an enjoyable experience. Omar took us on a test drive and he sold us on the model we were considering, the decision was made easy. I could not be happier with how things worked out! It was awesome! Omar, You made it super easy to do business with Cox Mazda. I will recommend the Cox Mazda Dealership to all my friends and family. #TeamMazda

    Cox website with listed price

    So I've been looking to buy a CX-5 Touring and today we went to dealerships looking to make a deal. Cox Mazda had multiple listings for the car I am looking at priced $24,850 which is a great deal. There was a stock number and VIN number listed as well. *INCLUDING ON THEIR OWN WEBSITE AT COX MAZDA* (as well as Autotrader, Cars.com, etc) After driving all the way to Bradenton, we get to Cox. The guy, Jesse, right off the bat seemed shady. He was trying to ask what other colors etc I wanted instead of the car I came in for. I told him I'm looking for this specific car and won't discuss anything until we've met on the bottom line price out the door for the car. Multiple times Jesse kept leaving stating that he had to look for the car as he didn't think it was there yet. (I have seen it listed for about 5 days now). We sat and waited through the games. After three times he came back and said it hasn't come off the truck yet. I asked him when it would be there as that was the car, trim and color I was looking for at a price point that I liked. He said "let me check" and left for about ten minutes. While we waited I sent my mom the VIN and told her to look for the car on the lot and Dad and I waited for Jesses return. Low and behold while Jesse was "looking" my mom found the car on the lot. A few minutes later he comes back now with his manager. The manager states it's mispriced online (again even though it's on multiple car buying websites). I say to the manager "well that's interesting because Jesse said it wasn't here yet but the VIN was listed and my mom went out and found it on your lot.. but now you're saying that it's a misprice?" They couldn't explain themselves. When we shared that we would be reporting them for false advertising the manager replied "good luck trying". Classic bait and switch. I'm glad I wasted my time, gas and mileage to go there. Be careful where you shop from and do your research.

    My new 2021 Mazda 3 Hatchback. Got it on 11/24 from Cox Mazda on Cortez Road. My Sales and Leasing Consultant was Issac Martinez.

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    Review Highlights - Cox Mazda

    Trevor our service advisor was extremely knowledgeable about our car's history and what was needed.

    Mentioned in 4 reviews

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    Gettel Toyota of Bradenton - Kia Soul

    Gettel Toyota of Bradenton

    (231 reviews)

    Without question, Toyota is a superior product as my wife and I have owned a Camry through the…read moreyears. A couple of years ago we purchased a used 2022 Camry from Gettel Toyota, Bradenton, FL, near Bay Shore Gardens. This was our first experience with Gettel. The initial purchase and offerings as explained at that time appeared to be inconsistent with our understanding of services actually offered by Gettel. Specifically, this involved a maintenance and touch up body work policy we purchased at the time of sale. The policy ends at 100,000 miles, or seven years. We have 40,000 mile on the vehicle. We recently sought a meeting for clarification with the General Manager, Rocky Santa Cruz. Mr. Santa Cruz eventually introduced us to EriK Grenesko, the Collision Center Manager. Both Mr. Santa Cruz and Mr. Grenesko were patient listeners, they politely offered clarification where it was needed and they offered sound solutions regarding the Gettel maintenance policy and the incidental touch up for body work. They took the car on a Monday and returned it five days later. We received a vehicle that was immaculately detailed from the pin stripes to the incidental marks that were completely removed. The work was show room quality. The interior was cleaned as well and was certainly outside the scope of the agreement. My wife and I have many years of managerial service in the Services industry. From our experience we want to extend our appreciation for Rocky and Erik's time and their outstanding ability to represent the customers interests and the interests of Gettel in terms of customer satisfaction. You both are a credit to the Gettel organization and the Toyota brand.

    Purchased a Tacoma in January 2026, never received my registration in the mail. 4 voicemails never…read morereturned and 3 times in which I've left my name and number to receive a call back. They are the stereotypical car dealership. Only caring when the money is on the table. I regret purchasing here and I will make sure my family and friends do not make the same mistake.

    Cox Mazda - car_dealers - Updated May 2026

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