Cox sucks, not only do they constantly up their charges, but the go out all the fucking time. I…read morecall customer service at 1:30 am asking why my fucking internet and TV isn't working and an automated thing tells me they're fixing it, it won't be done till 6am. Pretty funny, my boy with Verizon doesn't have any fucking issues. Let's sum it up......DON'T GET COX! When their box fucks up, they'll send someone to your house that doesn't even work for cox to service your shit and expect you to pay $150 for the service and $75 for another tiny box, and that's if it's just the little box in one of your bedrooms, the main box cost a lot more. I'm pretty sure they make more than enough on people. Just pisses me off.

So when you utilize their chat line you are provided with options by their automated process...none…read moreof which include downgrade service. You are left with no other option but to click on something unrelated to connect to a live agent. Once you are connected and explain you want to downgrade a service you are transferred to their "loyalty department". Waited 30 minutes last night and finally disconnected. Right now I have waited 25 minutes and not transferred yet. This is an excellent sales tactic on their part. Make you wait long enough and then you get frustrated and disconnect there by keeping their overpriced service.

I came in to ask a few questions about my T-Mobile plan and the gentleman inside was very patient,…read morepolite and professional. He was the only one tending the store, so hopefully it does not get too crazy when a bunch of customers come in at once. This store is an authorized agent for T-Mobile. Any corporate rewards, items or issues need to be taken to a full corporate T-Mobile store.

Very helpful. Came in to upgrade phone and review the plans. They answered all our questions,…read moreupdated our phone and all with zero issues.

Installed a video system for me with remote viewing on my smartphone. Very professional.read more

From the owner: VoIP, structured cabling, telephone systems service, CCTV/CATV/AV, retail service and rollouts.read more

My agency switched it phone service to Anchor Telecom three years ago and we could not be more…read morepleased. In August 2015 we tried three large company for phone and internet. All three carriers could not get the phone systems to work reliably and for a heavy service business like insurance that is crucial to good customer service. Each time we had to buy another expensive phone system to work with that carrier wasting time and money. Dan fixed the problem we were having with our phone system and we have been delighted with his service. Dan was quick to respond to a hack attack on our phone system on election day 2020 and we never lost phone service. Our latest phone solution Dan provided is cloud based so even if my office has no power we can use the phone from any internet connection. Dan's latest upgrade allow me to receive and make phone calls from my cell phone using the office phone number so the staff do not have to give out their personal cell phone numbers if not called for. If you are considering Anchor Telecom over larger glitzier rivals; I would recommend Dan hands down. More younger employees with limited knowledge can never rival Dan's decades of phone experience. Many companies resell phone service, but they are not phone experts. It may be more convenient to do business with one company that does it all, but are they specialists in everything they are selling you? Feel free contact me directly if you have questions or would like to see the phone system Dan provided us.

From the owner: Business Telephone Systems - VoIP Communications Systemsread more

My experience with this store was a nightmare. I went in on 6/29/26 because my phone was frozen and…read morewas immediately told it was no good by David and manager, Yohan. I wanted to buy a new phone outright and was told I would get a better deal (half price for the phone and an apple watch) if I added a line (I had 4 and had no need for another), got the Tmobile credit card (didn't need it) and it would just cost $13 more per month. (My current plan was $185 per month). It seemed like a no brainer because of the watch. Salesman David took 3 hours to transfer my contacts and photos to the new phone, repeatedly ignored my questions about how much my monthly bill would actually increase (I suspected hidden fees or taxes).  I paid $139 for the phone, screen protector and watch. I had nothing in writing but was assured by David if there was anything wrong with the bill they would fix it?!?  Four days later I received a text with my next bill - $373!!   I went into the store and spoke to manager, Eric. He said he would look into it and get back to me. He did not. Several days later I went back and Eric told me David put me on the wrong plan and he would correct it, but he would have to speak to his manager about the current bill of $373 because that could not be changed (due for autopay in 5 days). He would get back to me. He did not. I went in a third time, spoke to Eric, returned the watch, told him to put me on my original plan.  He said they would give me $100 credit. I agreed and asked if there were penalties to leave Tmobile in the future. He said the $100 credit was contingent on my staying with Tmobile!! I was very angry because not only was I misled on the first visit but now I was paying for David's mistake?!?! Eric said he would have his manager (Yohan) call me. I went home and called the general Tmobile Customer Service line. Kai advised if I didn't hear from them or was refused the credit, to go back to the store and call Customer Service when I got there. Since I did not hear from the manager, I went in a 4th time, told Eric to put me on my orignal plan which he agreed to do, gave me the $100 credit on my next bill and charged me $616 for the phone.  On 7/23/26, I called the Customer Service line again to be sure everything was good. I was told I still had 6 lines - the 2 that were supposed to be canceled weren't!!  Victor was very helpful and canceled the extra lines. When I expressed that I was still paying for David's original mistake because my July payment was $260, Victor checked on it and said I would receive an additional credit of $80 off my next bill because I had been "overcharged". When I received my new bill, it was $179 which was close to my original plan price, but there was NO additional credit. I called Customer Service on 8/4/26 and was told by Maria there was no additional credit, but she could offer me a "One Time Courtesy Credit of $40" which I refused and had to VERY angrily demand to speak to a supervisor.  Supervisor Derek was helpful and immediately applied a credit of $80.  At the end of it all, I paid $755 for the phone (not the newest model) with screen protector and I am back on my original plan.

Stay clear from this store at all costs! I went to this location on 6/2 as I was having difficulty…read morestaying connected to Android Auto on a vehicle I recently purchased. Associate Bridgette told me the reason was because my phone was "junk" and whoever sold it to me was terrible. I have had no other issues. I was then told by her and associate David that my only way to correct the issue was to purchase a new phone. David proceeded to run my credit and told me that the ONLY way I could purchase a new phone was to change my plan (55+) to another plan that was more than twice what I was paying. He also implied my plan was "junk". He further advised I could not even purchase a new phone outright. Dissatisfied with this answer I went to the Warwick Mall location and was advised that although affordable, my phone was a decent model. The associate there simply reset my phone and VOILA! no further issues with Android Auto. She further advised that I would NOT need to change plans to purchase a new phone and even showed my one that would cost about $7 per month, if I chose to purchase it. Centre of New England...SCAMMERS!

My partner and I recently visited the T Mobile store on Frenchtown Rd in N. Kingstown. We were…read morechanging cell phone carriers from Verizon to T Mobile as the cell phone service through Verizon, while it has always been sketchy where we live in East Greenwich, has recently deteriorated very significantly. As a result of the extremely poor customer service provided by Verizon, the task of changing carriers proved to be challenging to say the least. The staff at the T Mobile store was amazing!! First of all, we could reach the store directly by phone and actually got to speak to a person! Keith, the manager, and Marquis and especially Jaime demonstrated wonderful inter personal skills. Their patience in helping us navigate through this process was exemplary. Plus our cell phones work. We very highly recommend visiting these folks if you too are having cell phone issues that need to be addressed professionally and competently with respect and compassion.

The young hoodlums employed at this E. Greenwich store are skilled liars and hustlers. They quoted…read moreme false rates that rose daily from $93 to $271 to over $400 and sneaked in useless services I never asked for to gouge me. I just canceled all my AT&T accounts.

My repair didn't require much, but Steve turned it around in a day and charged me almost nothing…read more From our discussion and by watching his interactions with other customers, I could see that he deserves the "Doctor" title. I am happy to say that I now have a great PCP .

I first went to see Steve for computer repair about a year ago to replace a aio and some ram, he…read morewas very friendly and knowledgeable and did an amazing job. I've since been back two more times for a new GPU and recently, new CPU, Motherboard and RAM upgrade. He's perfect at handling any questions that I have had and lastly, his work is great and I've found his prices very reasonable. The Computer Doctor is easily my go to Computer repair shop for life.