I need a new faucet for our kitchen, and I need it now. People at Home Depot suggested this…read morecompany. I was absolutely desperate to find what I needed in time to arrange the replacement this coming Friday. I didn't have an appointment (didn't know I needed one), but Michelle brought me in anyway. She bent over backwards to help me, even though my requirements and assumptions changed several times during the visit. What a patient, knowledgeable, and capable group. Thank you so much! I'll be using the services of this company from now on!

Northampton Plumbing Supply is a hidden gem tucked away in the industrial park. I used to think it…read morewas just for contractors, but I just learned that they welcome homeowners too. I had a bathroom faucet with a leak. I first went to a big box home improvement store with off-brand parts that made the problem worse. The big box store also pushed me to buy parts I didn't need. So then I went to NPS. I told the employee behind the counter the brand of faucet I had and the problem and he did some research. He went back to their supplies and found something I never would have picked up on my own. Evidently Delta Faucets changed their design for the gasket/ball assembly. They had the exact Delta brand part I needed and it cost less than the big box supplies (that didn't work). I'm very glad I went here. He was also nice with my 3-year old who tagged along! Absolutely going here again.

I love supporting a local business and this place far exceeded my expectations, from sales, to…read moreinstallation. The staff is friendly, knowledgeable and helped us stay in our budget while getting an awesome product with expert installation. They were also very accommodating to our project timeline. This is a business with exceptionally high customer service standards. Thank you!

Over the years, we have used National Floors many times, both in our previous house and now this…read moreone. After a broken dishwasher flooded our downstairs, ruining the carpet, National replaced it quickly. We recently replaced our old, stained, stairway carpet with carpeting purchased through them, and it is beautiful. We are going to call on them again to install a floating floor over the ugly tile in our entryway and powder bath. Nyomi is helpful, knowledgeable, and fun to work with. I joked with her that I am sorry, but after this job, we'll have run out of flooring to change. Maybe the next house

We got to know Adams Electric when our house was built in Leverett. They were our favorite…read moresub-contractor, by far, showing up for work early and performing all the electrical work throughout the house. They're clearly very experienced and knowledgeable and also willing to answer questions and explain things clearly and patiently to the home owner. We also appreciated their thoughtful suggestions on how to save money when decisions had to be made. Everyone on the crew made the same impression. They all really seem to care that the customer is happy with the outcome. The quality of their work exceeded any other sub-contractor's. And they stand by their work completely. We've had Adams out after the house was complete to do additional electrical work. Nothing's changed. Still 5 star service and professionalism.

Adams installed a new circuit to our newly built covered porch, with an outdoor outlet and ran…read moreelectric and conduit to the middle of the ceiling to hang a ceiling fan. They also ran cable TV cable and put in an electrical outlet for an outdoor TV. Finally they installed a wall mounted TV bracket and hung the TV and installed the ceiling fan. Start to finish they were friendly, courteous, professional, communicative and neat and clean. They checked in with me every step of the way and demo'ed everything for me and answered questions before they left. So glad they were able to fit me in for a relatively small job during a busy time of year. Highly recommended and we will certainly call them again for any new work we need.

Amherst Farmers Supply has the highest quality bird seed for the lowest price of any store I have…read morevisited in Western Mass. They are a one-stop supplier for anything a native plant gardener like me, or a farmer, could need. Micky and Ashley are knowlegeable and friendly.

We don't usually work in Amherst, like ever. Now I know I never will again unless I get my material…read morelocally here first. This is the most overpriced place I have ever been to. I couldn't even believe the price I paid for a measly half yard of stone dust and 1 yard of hardpack... costed me almost $200.... If I were to get the same materials in Ludlow or Chicopee I would of paid $60-$80 for both total - I know this because I get materials from Ondrick or Haluch on almost a daily basis.... absolutely atrocious prices. By the time it was all said and done and we finished the project we were hired to do we paid probably $350-400 for materials that I would of paid a quarter of - or half that - anywhere else.

I visited Sticks and Bricks for the first time yesterday. I have wanted to go in for a couple of…read moreyears, but they are always closed when I am around. If I lived in Noho, I'm sure I would have visited sooner. I recommend familiarizing yourself with their hours before expecting that they are open. I am giving this 5 stars for the following reasons: consistent aesthetic locally-made items repurposed items variety of prices unique That said, I would love to see the store expand their offerings a bit. I walked out with a couple of antique glass bottles, a hand-painted watercolor card (only $3!!!), and a few skeleton keys. My daughter liked the place a lot and liked the owner who popped herself out from working in the back when we needed to ask questions. She was quirky and charming and it's good to see a craftsperson (artist) working at what they do. I liked that you had a view into the work shop area. We will be back.

Sticks & Bricks in Northampton, MA is a treasure. Everything they make tells a story. They…read moreepitomize the unique style of the area--rustic & charming, reclaimed & transformed. They have a custom furniture service, so whatever you can dream up for your house or garden can be built for you--from kitchen hutches to tables to sideboards to custom shelving. We just bought our first house and wanted a showpiece farm table for the dining room. It was the first piece of furniture that we have ever custom-ordered. We were amazed with the result. Liz totally "got" our design and style perfectly. Not only is the farm table EXACTLY what we wanted (7'ft long...seats ten ppl easily), it was literally half the price of West Elm tables. AND she made it for us with reclaimed wood a local grain mill. Major bonus. They are local business that really cares about the community.

Very professional and prompt. Arrived on time and window screens were installed without leaving a…read moremess. And rates were very reasonable.

Everyone I spoke to was nice. They came out quickly to measure and see what was needed. After that,…read morenothing. No call, no quote. I initiated every contact. I'm not chasing them to give them my business. If they didn't want to do it all they had to do is say so.

Great experience with Bob and his team having the entire house repainted. Competitively priced,…read morecrew was friendly, kept me updated on what days they'd be coming, worked quickly and didn't leave a mess behind. Would gladly use them again.

Disappointing experience -- detailed estimate did not match the work performed…read more We hired Bob's company to paint much of the first floor of our home. Bob came to our home with a crew member, spent more than an hour reviewing the project, asked detailed questions, and provided a very detailed written proposal outlining preparation steps before painting. Based on that consultation, the proposal, and the references provided, we expected a well-managed, detail-oriented project. Unfortunately, the work performed did not reflect that expectation. Bob was not present at any point during the project and did not check in or conduct an on-site inspection. The crew worked independently, and we became responsible for identifying quality issues throughout the job. We repeatedly marked paint drips, runs, roller marks, missed coverage, incomplete second coats, and other defects with blue tape so they could be corrected the following day. We also found paint on the flooring, fixtures, and new door frames. The preparation process did not match the written proposal. On day 1, the crew began cutting in and applying paint before nail holes and other repairs were completed. Holes were patched and sanded after the first coat had already been applied. Sanding also occurred without vacuuming or meaningful dust control, often during the same work periods as painting. When we raised concerns about the detailed preparation steps listed in the estimate, the crew told us that Bob had used the same language in the estimate for years and that it did not necessarily reflect how the work was actually completed. We were also told there had been concerns about the difference between the quote and the crew's actual process. The project took more than 2 weeks. The crew generally worked 3-5 hours per day, did not work on Fridays, and, on multiple occasions, left early or interrupted work to return to an unfinished job site. Staffing ranged from the full crew of 4 painters to only 2, sometimes without the foreman present. The final day was especially disappointing. On Monday, Kevin (foreman) told us Tuesday would be the final day, so we walked the entire first floor and marked unfinished or flawed areas with blue tape. These were visible issues, including doors with only one coat, missed second-coat areas, and other coverage problems. On Tuesday, we reviewed the taped items and were told that two coats of ceiling paint were still needed in the kitchen and entryway, along with additional second coats and touch-ups elsewhere. When the crew ran out of ceiling paint, all 4 painters left at approximately 10:30 a.m. and did not return until noon. After returning, they worked only until roughly 1:30-2:00 p.m., then began cleanup and left around 2:45 p.m. We were not asked to do a final walkthrough until they were fully cleaned up and essentially out the door. Kevin specifically pointed out a visible paint line around our kitchen hanging lights and said it needed to be fixed. It was never corrected. During our detailed walkthrough the following day, we found that many of the blue-taped items remained untouched. Most concerning, the paint purchased on the final day for the kitchen and entryway ceilings appears to have been a different ceiling white than the color selected for the project. The second-coat areas visibly do not match the surrounding ceiling, leaving obvious differences in color and finish. Those ceilings will now need to be repainted. Given the repeated workmanship issues, foul language, lack of owner oversight, deviations from the written scope, incomplete punch-list items, and the additional corrective work now required, we do not intend to have this crew return. We sent Bob a detailed email with photographs documenting these concerns and, as of this review, have not received a response or acknowledgment. Future customers should carefully confirm who will be supervising the project, whether the written preparation process will be followed, how quality control will be handled, and whether the person providing the estimate will inspect the work in progress. The photos in this review are only a portion of the issues found.

I can't say enough good things about River Drive Excavating. A few years ago, I accidentally broke…read moreoff a sewage cleanout pipe sticking out of the ground in my backyard with my lawn mower. I didn't deal with it properly--I just threw a big rock over it, covered it with dirt, and forgot about it. Recently, I got a dog who discovered the rock and dug it up. I called RDE, and the owner came by the very next day. He told me I was lucky the pipe hadn't clogged with dirt yet. He went back to his shop, grabbed the right cap pieces, and repaired the pipe that same day. Great guy, super fast service. And thanks to the repair, there's no way my current dog is digging this up again.

I highly recommend River Drive Excavating. Tommy and Paul went above and beyond to get the job…read moredone, and done right. We were having drainage issues with a house in Hadley MA, and they were able to reslope the property, capture all the rain water from the gutters, and install a new drywell away from the house where we could send it. Everything was done right and on time for the price. I would hire them again in a minute!